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Sirenis Punta Cana Resort Casino & Aquagames

08/05/2017 09/05/2017
1 room 2 adults 0 children
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8,401 Reviews from our TripAdvisor Community

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There are newer reviews for Sirenis Punta Cana Resort Casino & Aquagames
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Showing 4,584: English reviews
Glasgow, United Kingdom
Reviewed 23 October 2015

We had a family holiday to this hotel on 25th June 2015 for 11 nights. Our apartments were clean and also near to the pool which was great for us. We planned a few trips with the guys coming round the pool area. Eliot was great at getting us a price for buggy's & fishing trip. The guys would highly...

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Helpful?
4Thank MaryB802013
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi MaryB802013, Thank you for your great comments. I’m glad to hear you guys had a great vacation at our Resort. Our whole team is working very hard in insuring the quality of our services. Please contact me at infodominicana@sirenishotels.com when you are planning your next vacation so I personally welcome you and make sure you have as much of...

Reviewed 22 October 2015

Came back from this hotel October 11 we went for 1 week. We stayed in the h block on the second floor. Great room plenty of space but as soon as we walked in there was a smell. It came from the bathroom. It smelled of sulfer (rotten eggs). It was the drain from the sink and the bath tub....

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Helpful?
Thank Nicolas D
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Nicolas D, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. In regards to the food and kitchen, we pass all...

Leeds, United Kingdom
Reviewed 20 October 2015

A well traveled couple & sometimes family - many holidays to the Dominion Republic Firstly - im English .! A working class father just looking for a well needed holiday in the sun - a relaxing time in an all inclusive luxury hotel.. The reality - visited for two weeks and returning today.! before i give the run down can...

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Helpful?
7Thank Doug P
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Mr. Platt, Thank you for taking the time to write your review. I’m sorry to hear the hotel didn’t meet your expectations during your trip. Your comments will definitely help us improve our services. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking of coming back to our...

Castle Rock, Colorado
Reviewed 18 October 2015 via mobile

I like many ignored the reviews and hoped for the best. My room and the other two families that were with us was Moldy and not kept up. I have stayed in Motels on the side of a highway that were cleaner and more updated. I tried to switch rooms but they are all the same. Don't count on feeling...

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5Thank Wildmomof3
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Wildmomof3, First of all I have to thank you for taking the time to write your review and I’m sorry to hear you didn’t have such a good vacation staying with us. Your comments will be taken into consideration in order to improve the quality of our services. Please don’t hesitate to write me if you want to discuss...

YORKS
Reviewed 15 October 2015

we stayed 24th sept / 5th oct. been to the Dominican republic 12 times normally staying in riu or iberostar hotels.we where given one of the refurbished rooms which was fine everything you would need although it was hard work getting the fridge restocked ,the grounds are great all credit to the gardeners. the lobby bar is the most depressing...

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5Thank WHOOPS_7
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear WHOOPS_7, Thank you very much for taking the time to share your feedback with us. I really appreciate it as it will help me improve the quality of our services as we are continuously working on it. Please don’t hesitate to write me at infodominicana@sirenishotels.com if you want to discuss these issues in more details. If you come back...

Reviewed 15 October 2015

The good: The food was awesome the whole time with plenty of options for every taste bud! Clean and well kept buffet restaurant. The servers are great and constantly bring you drinks during your meal and check to make sure everything is good. Please tip them well! The grounds of the resort where very well kept, grass cut, beautiful flower...

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Helpful?
2Thank Linda S
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Linda S, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues or if you are thinking...

Gatineau
Reviewed 14 October 2015

My family and I went to the Sirenis Cocotal section this summer August 2015, it is a nice hotel and the price was good. Rooms: We had a renovated room, well I think it was. It was nice but that it. We did visit one room that was not renovated and ours was 100% better. A room is a room,...

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1Thank jeanseguin
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear jeanseguin, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. I leave you my e-mail infodominicana@sirenishotels.com if you want to contact me personally. If you decide...

Edinburgh, United Kingdom
Reviewed 14 October 2015

We came back just yesterday from Sirenis and in general we enjoyed holiday very much with my girlfriend. First impression of the resort is very nice, the grounds is very clean and maintain in good condition. We stayed on Cocotal side of the resort and our room was exactly as we expected from reading reviews,very outdated, even blankets which we...

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Helpful?
1Thank Rablicheck E
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Dear Rablicheck E, We thank you very much for your review from our last holiday at our resort. We will make sure all your comments are taken into consideration in order to improve our services. Please don’t hesitate to write me if you want to discuss your situation further at infodominicana@sirenishotels.com or if you decide to come back in the...

Scotland, United Kingdom
Reviewed 14 October 2015

Myself and my boyfriend (both 22) stayed at the Sirenis for 2 weeks in September. Despite all the negative reviews we went with open minds and wanted to give it a chance. We are not fussy people but staying here was very disappointing. Neither of us had been to an all inclusive resort and were both excited to see what...

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Helpful?
5Thank 759katiet
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Kitty T, Thank you very much to have taken the time to share your feedback with us. I will definitely take it for future improvements of our resort as we are constantly working on improving our services and amenities. Don’t hesitate to contact me personally at infodominicana@sirenishotels.com if you want to discuss any issues into more details. I would...

Reviewed 13 October 2015 via mobile

Positives are the bartenders especially Jimmy are very friendly, the pool staff and most of the restaurant staff was friendly. The food was good not great. If you are a picky eater or have dietary restrictions the buffets would be hard to manuver. The local draft beer is very good and I would definitely recommend upgrading to the better alcohol...

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Helpful?
1Thank Shootles
Aquagames, Guest Service at Sirenis Punta Cana Resort Casino & Aquagames, responded to this review

Hi Shootles, First of all thank you for taking the time to write your review. I’m glad to hear you enjoyed your stay with us in general. As per your other comments, they will help us improve the quality of the services we offer. I leave you my e-mail infodominicana@sirenishotels.com if you want to contact me personally. If you decide...

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Spa
  • Room Service
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Room Service

Additional Information about Sirenis Punta Cana Resort Casino & Aquagames

Address: Playas Uvero Alto | Macao Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €100 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sirenis Punta Cana Resort Casino & Aquagames 3.5*
Number of rooms: 427
Reservation Options:
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Also Known As:
Sirenis Cocotal Beach Resort Casino And Spa
Sirenis Cocotal Beach Hotel Punta Cana
Sirenis Resort Punta Cana
Sirenis Cocotal Punta Cana
Hotel Sirenis Cocotal Beach
Sirenis Cocotal Resort
Hotel Style:
#42 Family Hotel in Punta Cana
#43 Casino Hotel in Punta Cana
#45 Romantic Hotel in Punta Cana
#63 Top resorts Hotel in Punta Cana
#66 Spa Hotel in Punta Cana
#67 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Punta Cana Resort Casino & Aquagames staff and other travellers.
1,209 questions
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Questions? Get answers from Sirenis Punta Cana Resort Casino & Aquagames staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a renovated room!”
Mubber55, 24 Apr 2017 | Read review
“Cocotal Side”
  • Body fluids on couch
  • Tv...
  • Exposed wires
  • Dirty curtains
  • Exposed wires
Taylor1990, 19 Apr 2017 | Read review
“dont get a room by the lobby the large peacocks squawk and get up on the balconies”
RoxanneL267, 19 Apr 2017 | Read review
“Stay away from tropical side rooms”
inman9228, 19 Apr 2017 | Read review
“Ask for rooms M, N, O, P - They are right in the middle of the resort and closest to the pool.”
lindssw, 17 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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