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Playas Uvero Alto, Punta Cana 23000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 07/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 164 hotels in Punta Cana
Location
Cleanliness
Service
Value
2021 Travellers' Choice Best of the Best
This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
iPod docking station
Iron
Laptop safe
Wake-up service / alarm clock
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Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
Spanish
Hotel links
Special Price:Take this deal for an extra 5% off!
18427Reviews2291Q+A100Room tips
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Popular mentions
prazndiva68 wrote a review Yesterday
1 contribution
My stay started out very uncomfortable Once I got my roomed recleaned and new sheets . and finally on he 3day after being promised so many things . and not getting them in a timely manner. I had a better time on the last day of my stay
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
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GastoniaRonnie wrote a review Aug 2021
gastonia52 contributions26 helpful votes
Hotel's Favourite
Well, where to start. Has been awhile since we have been on a vacation. A great one at that. The Covid thing has put a damper on travel. We booked thru AAA travel out of Fayetteville with Lauren. She was a great help in finding the right spot. We flew out of Charlotte on American Airlines. Getting thru airports are a mess. We had transport to the hotel by a driver that could have driven in nascar. He was a driver that knew his way around for sure. When we arrived we were greeted by the general manager with a very friendly smile and a glass of great champagne. To the check in desk with no problems. We had room 10106 ocean front with the greatest of views. Room was extremely clean. Full bar with large bottles of top shelve delights. Fridge was full of snacks, coke, diet coke, water and mixers. Air worked great. Had soaking tub present. Had a great rainfall shower..Plenty of towels to spare! Everything a person could want was present in the room with a king size bed. There were many well maintained pools with plenty of seating in and out of the sun. The beach was close by. Sand was brown in color and the ocean water was warm and the normal Atlantic ocean type of color.. Only bad part was all the seaweed ! Tons of it!-----Their beach front was very long for long strolls. There were numerous bars around and plenty of staff that would fill your needs for drinks. Are staff always were smiling and helpful with any questions or needs that you may have. There are ten restaurants on site with anything that your stomach could desire. Plates were full and they would give you more if you needed. Again let me tell you that the staff was the best i have ever encountered. They made sure you were taken care of from all aspects of your stay. I could keep on and on telling you how great this experience was, but the best would be for you to travel to this great spectacular resort. They do take excellent care of you. This was an unforgettable stay
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Date of stay: July 2021
Rooms
Location
Service
Room Tip: Second floor ocean front for the view. We had a corner junior suite. Rooms further away from...
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3 Helpful votes
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Response from The Excellence Collection, Guest Services / Front Office at Excellence Punta Cana
Responded 10 Aug 2021
Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community. We are very pleased to read that we surpassed your expectations successfully since the beginning. As a luxurious all-inclusive resort, we take care of every single detail in order to deliver an unforgettable guest experience, as exceptional and unique as it can be. We pay attention to offer good food quality, keep our grounds and facilities immaculate and well maintained, deliver joy through our shows and entertainment activities, and provide you with excellent service in order to exceed your expectations. We will pass your kind words along to the entire team. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Please, receive our warmest regards from The Excellence Collection.
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Harris L wrote a review Yesterday
Boston, Massachusetts9 contributions7 helpful votes
I booked a reservation back in June, for a stay in December, and just received an email that my reservation had been cancelled!!! We have already booked 5 flights, and I had confirmed and added spa appointments just last week. I've been on hold for over an hour to rectify this situation, with ZERO response. Each time I am next in line, the phone disconnects. This has happened 4 times. I am in a panic and was so looking forward to this trip with my family! Is a manager seeing this to tell me how to be in contact??? I have emailed also. I intentionally booked directly with the hotel to avoid any issues. I am beyond upset and not sure what to do. Please send me a direct phone line or some other way to be in touch that actually will be responded to. I believe this is because I had a very good early booking rate, and now they can make more money. Deeply concerning!
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Date of stay: November 2021
2 Helpful votes
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annallupton wrote a review Yesterday
1 contribution1 helpful vote
Most food was such poor quality that it was inedible. The restaurants drinks were also very bad, so we had to go to certain areas/bars to get a drink that tasted ok. The room smelled moldy, shower drain was broken, AC was not powerful, furniture was uncomfortable and dirty.
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Review collected in partnership with this hotel
Date of stay: November 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
1 Helpful vote
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pbernier2021 wrote a review Yesterday
Laval, Canada1 contribution
I went to the excellence Punta Cana for the 4th time and the only negative comment is about the quality of the food (was a lot bettre my last 3 trips). For the alle other services, everything was excellent
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Review collected in partnership with this hotel
Date of stay: November 2021
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PRICE RANGE
US$229 - US$568 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
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LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
464
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Frequently Asked Questions about Excellence Punta Cana
Which popular attractions are close to Excellence Punta Cana?
Nearby attractions include Tropical Treasure (2.6 km), Sirenis Aquagames Punta Cana (1.5 km), and Nancy Gift and Cigars Shop (2.9 km).
What are some of the property amenities at Excellence Punta Cana?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
What food & drink options are available at Excellence Punta Cana?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Excellence Punta Cana?
Yes, free parking is available to guests.
What are some restaurants close to Excellence Punta Cana?
Conveniently located restaurants include Castaways Restaurant And Bar, Flavor Market, and Vespa.
Are there opportunities to exercise at Excellence Punta Cana?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Excellence Punta Cana have airport transportation?
Yes, Excellence Punta Cana offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Excellence Punta Cana?
Yes, dry cleaning and laundry service are offered to guests.
Does Excellence Punta Cana offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Does Excellence Punta Cana have any great views?
Yes, guests often enjoy the ocean view available here.
Is Excellence Punta Cana accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.