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Hotel Riu Naiboa

25/06/2017 26/06/2017
1 room 2 adults 0 children
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3,047 Reviews from our TripAdvisor Community

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Showing 1,133: English reviews
Keighley, United Kingdom
Reviewed 2 weeks ago via mobile

Well as I sit here on our first full day all I can say is please don't let the reviews put you off me my wife and 1 year old daughter are really enjoying ourselves, the hotel the staff and the weather is amazing, please don't be put off.

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5Thank Chris M
Rochester, United Kingdom
Reviewed 2 weeks ago via mobile

So having booked a few riu hotels in the past and booking this one on a bit of a whim we neglected to read any of the reviews before hand. And thank god we didn't, the reviews off this hotel really don't match up to what is being said about it. With the price we paid we were quite realistic...

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13Thank Tom C
Reviewed 2 weeks ago via mobile

I came to this hotel for one weeks stay with friends, after reading so many negative reviews I was apprehensive about staying here however I was pleasantly surprised! The hotel is very clean, beds are made and fresh towels are provided everyday along side refreshments inside the fridge in your room. The staff are very pleasant and work hard to...

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4Thank C_ger8
Acton, Canada
Reviewed 2 weeks ago via mobile

My girlfriend and I stayed here last week. Quick check in. Room was clean. Maids cleaned every day. Food was mediocre at best. Found the employees were wonderful to the guests that spoke their language. We speak English and we're pretty much ignored and some of them were down right rude!! Except Gonzales. He was top notch. He's one of...

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Thank smcgill1970
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to share your experience with us. On one hand we appreciate your positive comments regarding the quick check-in procedure and the cleanliness of our facilities. On the other hand we regret to hear that you did not enjoy our food selection and we are very surprised to read your comments about the...

Fort McMurray, Canada
Reviewed 3 weeks ago

I left a review on here before I traveled to this resort and was unsure of this particular hotel. I have stayed at the Riu resorts before and they were fantastic. Sorry I can't say the same for this one. First of all there is no bellhop to assist you at the front desk. Their A La Carte is pathetic...

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2Thank 185audrey
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation and for sharing your experience with us. As a global brand, we strive to maintain consistent levels of quality in all our hotels. We regret to read you were not satisfied with the dining options offered. We would also like to clarify that hygiene and...

Reviewed 3 weeks ago via mobile

Booked trip through Sunwing, pleasantly surprised on arrival. The hotel itself has been updated and Very clean. We were 5 and had 2 rooms, the only thing was they don't have joining rooms.... not a huge deal! The pool is huge did not seem crowded. The beach was beautiful and we always had lounge chairs. Then you have the water...

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1Thank Glenn R
Dominican Republic
Reviewed 3 weeks ago

Stayed at this hotel over a long weekend... check in was really fast and room was ready when we arrived. This hotel was recently refurbished and is part of the RIU compound.. shares grounds with other 4 RIU hotels... one very weird thing is that you can't use the other hotel pools (usually other hotels in punta cana with this...

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2Thank Yvette R
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for taking the time to give us your feedback and for expressing your concerns. On the one hand, we regret to read you were not satisfied with the bathroom toiletries. We will share your impressions with the corresponding department in order to make adjustments, if necessary. On the other hand, we would like to thank you...

Reviewed 3 weeks ago

Stayed here for a girls holiday at the end of march 2017. Weather reviews were raining but had 7 full days of sun with just 2 incredibly short downpours (which were actually quite refreshing while laying on a sun lounger under these cute thatched parasols at the hotel). Hotel was clean and the first one I have stayed at where...

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3Thank Helenoshaughnessy
Reviewed 3 weeks ago

Spent one week at this Riu in April 2017 first impression it is very clean and that is very important to me! Room is basic fridge stocked every other day toilet paper had to be asked for on occasion most times was stocked up. Had an issue with our safe and was address very quickly! The beds are not the...

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3Thank Sue B
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts for your vacation and for sharing your experience with us. We are pleased to read the cleanliness of our facilities, the room were to your satisfaction. As a service-oriented hotel chain, we really appreciate your positive comments about our staff and that we were able to resolve quickly the mentioned...

Los Angeles, California
Reviewed 3 weeks ago

We had a great stay (April 14th-19th) at this hotel. From the moment we arrived we were given great customer service. The staff in all areas of the hotel are very helpful and welcoming. Our room was always clean and the a/c worked perfectly. If we needed anything the staff was able to help. All the staff we encountered were...

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2Thank roxyroxs2

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25/06/2017 26/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard ... more   less 

Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda | Dominican Republic, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €115 - €221 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
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Also Known As:
Riu Naiboa Punta Cana
Hotel Style:
#67 Top resorts Hotel in Punta Cana
#71 Spa Hotel in Punta Cana
#71 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Naiboa staff and other travellers.
239 questions
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Bromsgrove, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pool side, but if easily disturbed, not pool side, as noise from bar and entertainment area carries up very well.”
heathero720, 21 May 2017 | Read review
“Rooms on opposite side of the lobby are the quietest.”
Oscar1501, 12 May 2017 | Read review
“Stay at a different hotel. Hopefully English is spoken and meals labeled.”
mcm8918, 24 Apr 2017 | Read review
“Stay clear of rooms near the elevators. Also stay clear of rooms near the bars or entertainment centers.”
hmclaug356, 19 Apr 2017 | Read review
“rooms facing the street are private, the ones facing the pool, people can see you”
powersharon, 7 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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