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Hotel Riu Naiboa

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2,974 Reviews from our TripAdvisor Community

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Showing 1,101: English reviews
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Reviewed 1 week ago

Overall this resort is very clean, food is fair, and perfect for what you pay. The beach is shared by the other RIU's and it is a very big beach, with lots of room and chairs. The beach is amazing. The staff at the beach bar are quick, and friendly. The food is average here, however lots to choose from....

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5Thank Kara G
Province of Santa Fe, Argentina
Reviewed 1 week ago via mobile

The hotel was really perfect. Variety of food for all diferent tastes: pasta, pizza, fish, meat, tons of vegetables and depends on the day they have sushi or other spetialties. The pool is very nice and the beach.. the best! They have an animation group that works on activities for tourist from the morning till the Night, they speak even...

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2Thank lau_santafe85
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review
Google Translation

Sehr geehrter Gast, wir schätzen jede konstruktive Kritik, da diese uns hilft unser Hotel und den Service in Zukunft zu...

Reviewed 1 week ago via mobile

What a disappointment for a RIU hotel we have stayed at many and it was never this bad. No kids club or anything for the kids to do. The food was awful and very repetitive and 1 Restaraunt. We will not be returning to this hotel. Very poor customer service. Not a good vacation at all.

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1Thank Squeakbum
Grand Rapids, Michigan
Reviewed 2 weeks ago

We stayed at Riu Naiboa from Feb 18, 2017 thru March 1, 2017 and were happy with our stay. First of all, we are not super picky when it comes to our accomodations. If the room is clean and comfortable we are happy. We knew based on the price that this was not a luxury resort unlike the other Riu...

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4Thank timnjill
Reviewed 2 weeks ago

If you want a quiet holiday this is not the hotel for you. We have just returned to the U.K after a two week break. There was nowhere round the hotel where you could not hear the music which was deafening and the animation team voices after two weeks during the day and night really got on our nerves. There...

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Thank Sandra H
Reviewed 2 weeks ago

The only reason I'm giving this a poor rating instead of terrible is because of the entertainment staff Animacion who were so fun, they were the only good thing about the place. The pool closes at 6PM, that's right folks, the beautifully lit up pool closed before the sun even went down. The food was awful, always served lukewarm at...

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2Thank Nikki L
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, We would like to thank you for choosing RIU Hotels and Resorts for your holidays and for taking the time to give us your constructive and valued feedback. On the one hand we want to thank you for your positive comment regarding our animation team, which we have shared with our staff. On the other hand we do...

Reviewed 2 weeks ago via mobile

Never stopped at a Riu Hotel before so this is my first. Currently staying here and have 6 more nights. I always go with the policy of dont believe things until you see it, so therefore i didnt want to go by all the negative reviews, but now ive seen it, all the bad reviews are not far off correct....

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2Thank Alex M
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for sharing your constructive review.For us every comment is helpful, since it gives us the opportunity to make appropriate improvements and changes where necessary. On the one hand we are glad to read that our cleanliness of the rooms and the pools was to your satisfaction and that you consider our staff really friendly. We thank...

Bailey, North Carolina
Reviewed 2 weeks ago

Enjoyed a 4 day winter getaway at this resort where the staff consistently smiled and provided friendly service. Beach was fairly spacious with ample space for lounging, eating and walking. We were given a beautiful suite which was kept spotless and well equipped throughout our stay. Pool and poolside facilities were excellent, drinks were plentiful and appropriately "proportioned", and poolside...

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2Thank baileydoc
Reviewed 3 weeks ago

Spent 7 day at this Riu Naiboa the service was very pour the food was the worst of all ..they served the same food in the buffet every day . the al a cart was the same way too this is not a 4 star hotel at all .. I've stayed in 2 to 3 stars better then this. The...

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4Thank Darryl H
RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Naiboa, responded to this review

Dear guest, Thank you for choosing RIU Hotels and Resorts once again for your vacation. We are very disappointed to find that this time your experience did not live up to what you usually expect from us. As a global brand, we strive to maintain consistent levels of quality in our hotels throughout the world. We do hope you will...

Parkhill, Canada
Reviewed 3 weeks ago via mobile

Always enjoy going back to the Rui Naiboa. The workers remember you and make you feel so welcome. Being a smaller resort makes it a great place to meet people from around the world. The service is always top notch. The food consistently good. The buffet staff are great. Always greet you with a smile. Osvaldo, Naty, Bautista, Samy and...

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Thank msteeps

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* Located in Punta Cana * Inside the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Macao, Riu Palace Bavaro and the ClubHotel Riu Bambu * The Splash Water World will be opened from 1st November 2016 * Separated from the beach by just the Riu Palace Bavaro * Complimentary sun loungers on the beach * 4-story building * Surrounded by 20,000 m2 / 24,000 sq. yards of tropical gardens * 50 km / 31 miles from Hig'ey * 150 m / 495 ft. from Caribbean Street * 30 km / 19 miles from Punta Cana Int'l. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Naiboa

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €114 - €206 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Riu Naiboa 3.5*
Number of rooms: 362
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Also Known As:
Riu Naiboa Punta Cana
Hotel Style:
#10 Best Value Hotel in Punta Cana
#66 Top resorts Hotel in Punta Cana
#69 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Naiboa staff and other travellers.
213 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask if you can have a pool view as it is full of green, and nicely located. Top floor is best.”
 of 5 bubbles 404karag, 16 Mar 2017 | Read review
“Ask for a pool view room”
 of 5 bubbles timnjill, 10 Mar 2017 | Read review
“Find a different hotel”
 of 5 bubbles nikkil884, 8 Mar 2017 | Read review
“Our room faced the water park which closed at 5pm. So we had no problem with noise at all. But we were really far from the elevators.”
 of 5 bubbles 816suem, 24 Feb 2017 | Read review
“Take room opposite to the swimming pool otherwise it is very loud until quite late.”
 of 5 bubbles 718mikei, 20 Feb 2017 | Read review
5 of 5