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The Reserve at Paradisus Palma Real

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5,913 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,101: English reviews
Kings Park, NY
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 20 April 2016

Our 1-bedroom master suite was spacious, clean and comfortable, if dimly lit. It was difficult to read anywhere in the suite! The grounds were lovely, and nicely landscaped, but, again, dark at night and downright dangerous for walking. We found the food and drinks to be sub-par for a resort of this level. Very poor service at the pool and... More 

Review collected in partnership with Meliá Hotels International

Helpful?
7 Thank MrsHKingsParkNY
Edina, Minnesota
Level Contributor
171 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 20 April 2016

My family loved our spring break trip to The Reserve at Paradisus Palma Real. We were treated excellent by the entire staff all week. We had a wonderful family concierge, Christina, for the week. She truly worked 24/7 for us to ensure we had the best trip possible. The room was large and very well suited for a family of... More 

Helpful?
1 Thank jtdman37
Boston, Massachusetts
1 review
Reviewed 20 April 2016

Just returned from a 4 night 'girl's getaway', and we really enjoyed our time ! The Reserve had amazing 'perks' with the separate pool locations and beach location. It was not over crowded, and the service was excellent! George Alriche was excellent and made sure our time on the beach was relaxing. He even set up our beach chairs before... More 

Helpful?
Thank ANaffah
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 April 2016 via mobile

I can hardly find the words to describe my stay at the Paradisus Palma Real... It really was a blessing to be there for the fifth time. Even though I am a grown up, I will always enjoy spending time at the Kids Zone with Nikauris and Francisco. I also had a great contact with Angel, Popey, Carlos, Didi, Agripina... More 

Helpful?
Thank Grolche
Westfield, New Jersey
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 April 2016

Traveled with my family (wife, 6 year old boy and 9-month old baby boy). This was the first vacation that I have ever taken with the kids where it was relaxing and we left feeling refreshed. We stayed at The Reserve part of the hotel and it was so quiet. I literally thought the hotel was empty, but asked our... More 

Review collected in partnership with Meliá Hotels International

Helpful?
2 Thank Steve G
Chicago, Illinois
1 review
Reviewed 20 April 2016

Beautiful property but difficult to navigate with a stroller. Not disabled or senior citizen friendly at all. Too many stairs and levels not to have elevators. Staff was excellent and very friendly/attentive.

Review collected in partnership with Meliá Hotels International

Helpful?
Thank antoniobY26BB
Edgewater, New Jersey
1 review
Reviewed 20 April 2016

Truly , one of my best experience in travel taken so far have visited at least 12 countries around the world in different continents , This hotel gave us an amazing cultural and social experience of the Dominican Republic, my impression is totally enhanced of the nation .

Review collected in partnership with Meliá Hotels International

Helpful?
Thank miseonp491
Alexandria, Virginia
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 April 2016

We arrived Feb. 25, 2016 Without 2 special people our Vacation at Paradisus Palma Real, with Royal Service. would not have been as Amazing! Those 2 people were our Butler, Jeuri Ferrara and our Pool/Beach Steward, Pedro Cedano. As our Butler, Jeuri was meticulous in every detail of our stay and surprised us with lovely surprises in our room daily.... More 

Helpful?
Thank MGAL2013
Garfield, New Jersey
Level Contributor
3 reviews
Reviewed 19 April 2016 via mobile

First time with my wife in The Reserve Paradisus Palma Real Resort. I don't know where to begin; from the moment we got here (room upgrade for FREE) We couldn't believe it. until now leaving, the attention has been incredible. I loved this place because its exactly what we were looking for which is quietness and fun. Carlos Peña from... More 

Helpful?
Thank Johan P
Charlotte, North Carolina
1 review
Reviewed 18 April 2016 via mobile

Went for my 20 year anniversary and this place is awesome!! The staff was wonderful and food was great!! Royal service was the best!! Wanda makes the best drinks!! Very clean resort, could not have asked for a better vacation!! I hope to visit again someday!!

Helpful?
Thank Jen S

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Breakfast
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €362 - €1,143 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#4 Luxury Hotel in Punta Cana
#4 On the Beach Hotel in Punta Cana
#4 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“l recomem that you can choose the room in front of the pool or in front of the beach because the view is amazing”
 of 5 bubbles rosibelaquinocedano, 3 Dec 2016 | Read review
“Building 40 was very quite. Other family members who stayed closer to the main lobby in building 42 had more noise. ”
 of 5 bubbles lorra837, 1 Dec 2016 | Read review
“Room 2215 is the room we're in”
 of 5 bubbles bmartinez05281980, 1 Dec 2016 | Read review
“More lighting ”
 of 5 bubbles 788susanah, 1 Dec 2016 | Read review
“The employees work very hard to make you feel comfortable, so bring lots of $1 bills to tip them!”
 of 5 bubbles 820willk, 29 Nov 2016 | Read review
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