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The Reserve at Paradisus Palma Real

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The Reserve at Paradisus Palma Real
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6,427 Reviews from our TripAdvisor Community

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There are newer reviews for The Reserve at Paradisus Palma Real
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Showing 4,435: English reviews
Miami Beach, Florida
Reviewed 10 July 2016

Our stayed at The Reserved was ruined by the intense smell of MOLD in the suites. The longer you stayed the worse it got. by the 3rd day we finally made our dissatisfaction known to the reception at 6 am and they said we had to speak to the supervisor who would come in at 8 am. We returned a...

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Thank X3668LSmaria
Punta Cana
Reviewed 10 July 2016

this was our third time at the reserve and it always delivers, looking forward to do in it again .... Carlos doing the activities by the pool was great and Jorge our concierge was the best, second year in a row. The bartenders and waiters/waitresses were also amazing.

Review collected in partnership with Meliá Hotels International
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Thank Josephine W
Milwaukee, Wisconsin
Reviewed 9 July 2016 via mobile

Overall my wife and I had a great week here. The beach is beautiful and everyone is friendly and will go above and beyond to make sure you are enjoying yourself. Gustavo Rivera was our concierge and did a great job of making us feel welcome and scheduling our dinner reservations. The food was reasonably good for all inclusive, the...

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Thank tkiste
Reviewed 9 July 2016 via mobile

We are ending our week at the reserve at Paradisus and so sad to go! From the moment we arrived we were greeted with warm and welcoming service. We traveled as a couple and although there were a lot of families with kids we never noticed an overwhelming amount. The resort is very peaceful and spa like. We had Gustavo...

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Thank Kaceyw1
Oklahoma City, Oklahoma
Reviewed 8 July 2016

We just came home from this resort and we had an excellent time. The food was very good and our whole party had a great time. We had kids ages 10-17 and everyone of them loved it. Our concierge was Gustavo Rivera and he took really good care of us. We laughed that no matter where we were in the...

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1Thank Heather F
Phoenixville, Pennsylvania
Reviewed 8 July 2016 via mobile

This has been one of our best family vacations! The Reserve at Paradisus Palma Royal is magnificent- the water and beaches are amazing! The food is excellent and there is a very nice variety of restaurants to choose from. We had a lovely bartender, Kenia Chalas at one of the pools near the beach who was wonderful and sweet! She...

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Thank julbeatty
Montevideo, Uruguay
Reviewed 8 July 2016

We had a great time! The people from the Kids Zone super: Diasarys, Luis, Rubi, etc . Olio the best restaurant..great Service by Sandra Perez, Juan Sierra and their team. And a special thanks to the Club Melia team: Lenny and Yafreysy always ready to help in anyway possible. The Hotel manager: Dionisio Rodriguez was also great as well as...

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Thank william r
Dallas, Texas
Reviewed 7 July 2016

This was a typical Melia Pardisus property. The only difference is that the Reserve offers a more secluded area that is quiet and smaller scale which is worth the extra price. There is a separate buffet and pools so that you can be away from the crowds of the main resort. Golf carts take you around the large grounds and...

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1Thank ccc3332014
Charleston, South Carolina
Reviewed 7 July 2016

Our family came back last week from visiting The Reserve at Paradisus Palma Real in Punta Cana and we could not have been more pleased. The service was outstanding and the accommodations were great. Edward Peguero made our stay even better by taking care of the restaurant reservations which are a must. We went to Aqua following the reviews from...

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Thank Ace081771
Pittsburgh, Pennsylvania
Reviewed 7 July 2016

This was our second time at the Reserve Paradisus Palma Real. This is the best place to spend quality family time. we like this one because is not to crowded. we stayed for 5 days and the kids loved it. The rooms were always very clean. our family concierge ( Alicia ) was excellent!!! she helped me to make my...

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Thank cmartinez19

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €290 - €941 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
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Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
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Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the Reserve are nicer and quieter than at the beach hotel”
 of 5 bubbles H6011EZbarbarab, 20 Mar 2017 | Read review
“Junior Suites at the beach front are located too close to the evening Entertainment, noisy”
 of 5 bubbles , 20 Mar 2017 | Read review
“Stay at the Reserve and the third floor was amazing! That was the highest level for us in the corner.”
 of 5 bubbles shavanar, 20 Mar 2017 | Read review
“The swim up room was expensive but well worth the money.”
 of 5 bubbles bwcorcoran, 19 Mar 2017 | Read review
“No pillow top mattresses!!! But beds were otherwise nicely furnished.”
 of 5 bubbles F1946TXkenneths, 16 Mar 2017 | Read review
5 of 5