We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Reserve at Paradisus Palma Real

Travellers' Choice award winner
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Reserve at Paradisus Palma Real
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

6,461 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Reserve at Paradisus Palma Real
See the most recent reviews
Showing 4,463: English reviews
Vacherie
Reviewed 25 June 2016

This place is awesome. Everything we tried was outstanding.. the pool, swim up bar , and the bartenders were outstanding. The beach is probably the best beach I've ever seen. And anywhere you went the service was outstanding.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank jerryh497
Morgantown, WV
Reviewed 25 June 2016

Our family of 3 enjoyed 10 wonderful days at The Reserve in June. This was our second trip here, and we will definitely be back again. If you are debating, go ahead and splurge on the swim up room--you won't regret it! The pools and beach have plenty of shady and sunny areas, so you will always be able to...

 Report
Helpful?
1Thank Lisa L
Reviewed 23 June 2016

This is my third time doing an all-inclusive resort and couldn't get better than this. The food, service, drinks, pools, beach, etc. were all fantastic. The pictures don't even begin to describe how great this place is. Usually the pictures make it seem nicer than actually is, in this case, it was the opposite. They don't do justice. The food...

 Report
Helpful?
1Thank Kevin M. M
San Diego, California
Reviewed 23 June 2016

No elevators. Tried to put us in a third floor room. After one night changed to first floor. Horrible odor from the swamp in the middle of the resort was everywhere except beach are and main pool. The swamp is near the reserve rooms. Poor lighting, unable to read at night. No tv reception, no phone text email or internet...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
2Thank joank253
Reviewed 23 June 2016

This is the place to visit. An all inclusive package entitles you to every accommodation available. It is truly a must see. A private butler who will be there when you lease expect them to be. We thought we had on a GPS tracking device because our butler would find us. In room dining 24 hours or a choice of...

 Report
Helpful?
1Thank Barry F W
Reviewed 23 June 2016

Lets start off with the Bad first: 1. Rooms are VERY dark. We stayed in a Family Concierge Master Bedroom Suite and we were surprised how dark it was. There were tons of light switches but turning them on did not make any difference. 2. Although we had Family Concierge and check in was to be ultra exclusive, it did...

 Report
Helpful?
1Thank Luvislands29
A TripAdvisor Member
Level Contributor
3 reviews
3 helpful votes
Reviewed 23 June 2016 via mobile

Carlos Hinostroza during the Two weeks we spent at the hotel Royal Service provided a high quality service that enhanced our stay. The use of a cell phone allowed us to contact him at our convenience and also provided us our space. When we needed reservations ( we where always late) he was able to get us in with out...

 Report
Helpful?
1Thank A TripAdvisor Member
Atlanta, Georgia
Reviewed 23 June 2016

Property is huge, the beach is beautiful. Breakfast and lunch was horrible - service and the quality food was just not good. Dinner at Aqua was the best, Vento was great, Rare was okay. Don't go to Naos for dinner. I didn't feel staffs were that friendly, and we had family concierge service, but don't think he did anything more...

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank shieunp2016
Pittsburgh, Pennsylvania
Reviewed 22 June 2016 via mobile

Vacation here in 2013 and decide to revisit because the service was awesome, very quite and relaxing. Not this time around, service was poor, too many children, not quite and relaxing at all. My husband and I will not return until they make an adult only area, adult only suites, etc.

 Report
Helpful?
1Thank Becky P
Doral
Reviewed 22 June 2016

Fantastic place with very friendly employees. Me and my family had a outstanding vacation. We enjoyed the place, food, and at most the people that work at the resort. They made us fill we were truly on 5 stars hotel.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank andreo866

5,459 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (4908)
Viewed
View from Room (136)
Viewed
Room/Suite (546)
Viewed
Hotel & Grounds (790)
Viewed
Pool/Beach Area (982)
Viewed
Dining (395)
Viewed
Bathroom (59)
Viewed
Family/Play Areas (102)
Viewed
Business Centre/Function Rooms (11)
Viewed
5:58
Videos (1)
Viewed
Other (1886)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (474)
Viewed
Aerial Photography (24)
Viewed
Amenities (45)
Viewed
Family Pool (15)
Viewed
Lounge with Concierge Service (19)
Viewed
One Bedroom Master Suite (109)
Viewed
One Bedroom Suite (98)
Viewed
Pool Complex (29)
Viewed
Dining (57)
Viewed
The Hotel (78)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (77)
Viewed
Pool/Beach Area (14)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (13)
Viewed
Dining (7)
Viewed
Family/Play Areas (4)
Viewed
Bathroom (2)
Viewed
View from Room (1)
Viewed
Other (28)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Punta Cana hotels
3.9 km away
The Reserve at Paradisus Punta Cana
27.4 km away
Zoetry Agua Punta Cana
Zoetry Agua Punta Cana
#2 of 110 in Punta Cana
3,780 reviews
5.3 km away
Iberostar Grand Hotel Bavaro
Show Prices
Show Prices
Show Prices
0.0 km away
Paradisus Palma Real Golf & Spa Resort
3.9 km away
Barcelo Bavaro Beach - Adults Only
9.6 km away
Hard Rock Hotel & Casino Punta Cana
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Breakfast included
  • Beachfront
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Explore The Reserve, our new boutique resort within a resort, designed for those whose stay in a luxury suite is as important as sun, sea and sand. Including three pools and a la carte restaurants, YHI Spa and gym, Swim up Suites with direct access to the pool Family Concierge Suites. Take benefit of your stay at The Reserve and use its facilities and services as well as the ones in Paradisus Palma Real Resort. ... more   less 

Additional Information about The Reserve at Paradisus Palma Real

Address: Playa de Bavaro, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €290 - €949 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Reserve at Paradisus Palma Real 5*
Number of rooms: 190
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Booking.com, Prodigios Interactivos SA, Despegar.com, Expedia, Travelocity and Jetsetter so you can book your The Reserve at Paradisus Palma Real reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Reserve At Paradisus Palma Real Hotel Punta Cana
Hotel Style:
#1 Family Hotel in Punta Cana
#2 Casino Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Reserve at Paradisus Palma Real staff and other travellers.
459 questions
Ask a question

See all questions (459)

Questions? Get answers from The Reserve at Paradisus Palma Real staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring bug spray. Room and bathroom were infested with mosquitos.”
 of 5 bubbles , 27 Mar 2017 | Read review
“First floor rooms are the best”
 of 5 bubbles AntonioB140202, 26 Mar 2017 | Read review
“Do not waste your money on a swim out room.”
 of 5 bubbles nibaru, 26 Mar 2017 | Read review
“Every room is nice it's our 2 no time there after paradisus Palma real”
 of 5 bubbles zvezdaz, 23 Mar 2017 | Read review
“The Reserve bathroom lighting could be better. Pillows were too large and hard. When we made the reservations requested 2 full beds, but told that was not an option, ended up with a King Bed and our daughter had to sleep on sofa sleeper. Internet service in rooms was not great, had to go to the lobby.”
 of 5 bubbles stevehI7927FZ, 22 Mar 2017 | Read review
5 of 5