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The Reserve at Paradisus Palma Real

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Traveller (6003)
Pool & Beach (1201)
Room & Suite (1070)
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Overview
  • Excellent81%
  • Very good14%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“family concierge”(801 reviews)
“kids zone”(439 reviews)
“hydro grill”(343 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (7,839)
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5,447 results
Traveller rating
4,267
793
237
85
65
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4,267
793
237
85
65
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All reviewsfamily conciergekids zonehydro grillgabi clubmain resortdinner reservationscarlos penagabi beachangela mercedesprivate gardenbedroom master suitereal resortblue agavepersonal conciergeyhi spafamily vacationgolf cart
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1 - 5 of 5,447 reviews
Reviewed today via mobile

We've been to several all-inclusive Carribean resorts, and the Reserve with a Family Concierge tops our list. Our experience was immediately first-class with the private Reserve check-in and dinner reservations already made for us. A poolside cabana was also reserved for the next day, and...More

Thank Josh H
Hotel's Favourite
Reviewed 14 January 2018 via mobile

This was my third time in Punta Cana. I stayed 2x at The Reserve Palma Real and now at The Reserve Punta Cana. Happy to say I prefer the latter. It is almost identical, but smaller. The rooms are the same, but without the swim...More

26  Thank emysp
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded 15 January 2018

Thank you very much Emy for your value comments! Thank your for highlighting everything you like, as our spacious rooms, our enormous gardens, our beautiful beach... Moreover, I would like to thank you constructive observations due to our focus in progress make us achieve wonderful...More

Reviewed yesterday

Visiting Punta Cana is always a very pleasant and comfortable option since we have the advantage of a direct flight from Lima. With my wife we ​​visited the Paradisus Palma Real for the second time and this time we stayed at La Reserve. I ordered...More

Thank patrick_peru
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded today

Dear Patrick, Thanks a lot for your wonderful review! You just made my day! We appreciate, as well, the time you dedicated to share your great experience with the TripAdvisor community. Our main purpose is to offer our guests a memorable experience and we are...More

Reviewed yesterday via mobile

We stayed at The Reserve at Paradisus Palma Real. I just want to help explain the difference. There are TWO Paradisus properties in Punta Cana. One is called Paradisus Punta Cana. One is called Paradisus Palma Real. They both have a sister section called The...More

Thank G3PO
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded yesterday

Dear Guest. Thanks a lot for dedicating some of your valuable time to explain the difference between both properties and the different areas and services we provide. Your words are really important to us, as they show us you care. I would like to thank...More

Reviewed yesterday

Another fabulous experience. We loved Rudelania - our assigned concierge. She was fabulous. Everything done to perfection and with an infectious smile. Being away from the beach is not for everyone, but we love that you get away from the hussle bussle and can really...More

Review collected in partnership with Meliá Hotels International
2  Thank Tatiana E
Response from Monica S, Guest Experience Director at The Reserve at Paradisus Palma RealResponded yesterday

Dear Tatiana, Thanks a lot for your review and for letting others know the excellent impression Paradisus Palma Real has made on you. We really appreciate all your kind words. Please, accept my most heartfelt appreciation for your acknowledgement of the professional service provided by...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Breakfast included
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$324 - US$716 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$324 - US$716 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Casino Hotel in Punta Cana
#3 Top resorts Hotel in Punta Cana
#3 Spa Hotel in Punta Cana
#3 On the Beach Hotel in Punta Cana
#3 Luxury Hotel in Punta Cana
#3 Romantic Hotel in Punta Cana
#26 Green Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6003)
Pool & Beach (1201)
Room & Suite (1070)
Dining (540)
Family and Play Areas (115)
Amenities (45)
Business Centre & Event Rooms (11)
Questions & Answers
Ask a question
Joseph D
17 April 2018|
Answer
Response from Monica S | Property representative |
Good morning Joseph, Thank for choosing our hotel for your vacation! When you stay at The Reserve you are automatically assigned a Guest Service, which is already included in your stay. On the other hand a Family... More
0
Votes
Google Translation
Room Tips
"ocean view"
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"Any room is good - the Reserve is just a bit more...luxurious."
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"Book a room far from the entertainment area"
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"We paid for a beachfront."
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