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Secrets Royal Beach Punta Cana

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Secrets Royal Beach Punta Cana
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8,867 Reviews from our TripAdvisor Community

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There are newer reviews for Secrets Royal Beach Punta Cana
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Showing 7,175: English reviews
shoreham by sea
Reviewed 3 days ago NEW

We have just returned from a two week stay at this resort and whilst in the main it was an enjoyable holiday we would like to outline below the positives and negatives: POSITIVES: Hotel and Grounds kept spotlessly clean with beautiful gardens and walkways. Most staff very pleasant and helpful and are good people. Special mention goes to Yeimi in...

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Helpful?
4Thank mezcol
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear mezcol, We appreciate you share your honest feedback about your experience in our hotel and remark in your comment the beauty of our premises, the attentions from our team and entertainment activities. We left concern to read there were some aspects which we can improve to make this experience better. Let us comment, regarding to the food, that your...

Mechanicsville, Virginia
Reviewed 3 days ago NEW

Before I begin, let me say that Secrets Royal Beach is an amazing place. The staff are truly great. All worked tirelessly to make sure everything we did, ate or drank was perfect. The grounds, beach and pools were beautiful. One thing that surprised us was the limited number of staff who could carry on a conversation in English. Most...

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1Thank Va-Ump
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear Va-Ump, Thank you for qualifying us as a great hotel and a property you would recommend and return. For us the feedback from our visitors is a great source for us to evaluate our performance and offer guests a better experience, for that reason we have noted your impressions to provide you a nicer stay in a next visit....

alberta
Reviewed 3 days ago NEW

Friendly staff. We had a personal butler, Marcelo who really went above and beyond for us. We really enjoyed our stay here. Awesome, clean beach, comfy beach chairs. Plenty of room at the pool with very friendly staff. Variety of restaurants, food was excellent and service was great as well. Entertainment nightly.

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Helpful?
Thank mfahey
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear mfahey, Thank you for choosing Secrets Royal Beach for your holidays and loeft your comment about your recent stay with us. We are glad to read Marcelo took care of you during your entire holidays and found our team in general to be friendly. Knowing you had an "excelente" is a motivation to remain working with the same commitment....

Montreal, Canada
Reviewed 4 days ago NEW

Good or bad rating is really subjective and based on what is important to you. You will read lots of reviews about how good bartenders were, about the alcool quality/choices/service and how amazing the entertainment is at the pool. All things none important to us! We very rarely went to the pool; we spent most of our days at the...

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2Thank Isa519
Estero, Florida
Reviewed 4 days ago NEW

My husband and I along with my 81 year old Dad just had a "excellente" 7 day vacation at Secrets Royal Beach! We truly had a wonderful time and everyone was so very nice, smiling and helpful. The staff from top to bottom is awesome! From check-in to check out everything met or exceeded our expectations. We are Unlimited Vacation...

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Helpful?
Thank Jill M
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear Jill M, We are thrilled to read you and your family had an "excelente" time during your holidays at Secrets Royal Beach. For us it is pleasant to provide guests with an atmosphere where they feel as comfortable like in their home, so for us it is pretty satisfactory to read how you enjoyed the butler service, the Jacuzzi...

London, United Kingdom
Reviewed 4 days ago NEWvia mobile

Secrets Royal Beach Punta Cana does mass tourism for the affluent and/or affluent tourism for the masses, depending on how you see it. All the self-serving hype in the brochures about "Luxury", "Exclusivity" and "Premium International Liquor Brands" is essentially bogus. In reality most of Secrets operates as a large scale, quite well-run 3* hotel. It's very clean and its...

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Helpful?
Thank SableBasilisk
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear SableBasilisk, Let us express our apologies that we didn't met your expectations at this opportunity. We would like to mention that we are deeply commited with the satisfaction of our visitors, because of that reason we encourage them to share their impression with us, so we can take notes and act in consequence. Regarding to the food, we have...

Kenosha, Wisconsin
Reviewed 4 days ago NEW

We stayed here in November 2016 at the preferred. The pool area was the aroma was they used in the preferred reception area where you register and they always have snacks available, I would go to that area every day just to take in the smell.

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Thank mothertrese
Warren, Ohio
Reviewed 4 days ago NEW

My husband and I just got back yesterday after a week at this resort. We found many things to like about it, but there were a few drawbacks and some improvements we would suggest. We stayed in the preferred section and that was great as always. Our room was nice and clean. Our TV had very fuzzy reception, but they...

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1Thank eklekot
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear eklekot, We appreciate you share your impressions about your experience in our hotel as it allows us to see our property through the eyes of our guests and improve their experience. We like to read that your experience was overall good due to factors like the comfort in your room, the service in our Preferred areas, mainly from Marcelo....

Reviewed 4 days ago NEW

The hotel is excellent, it's clean, well looked after and does the job. The staff in general are fantastic I would like to mention Eddy a waiter at the Himitsu restaurant what a lovely man who gave us the best service. Noemi in the evenings made us feel special and went the extra mile to help and lastly Ginger part...

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Helpful?
1Thank Carlos H
Hotel Manager D, Manager at Secrets Royal Beach Punta Cana, responded to this review

Dear Carlos H, We appreciate you express you consideration about your stay in our property an highlight in your comment the attentions from our team, our entertainment team and room cleanliness. We left concern to know that there was a single aspect which prevented you from having a totally wonderful stay, so we have taken notes of your impressions about...

Plymouth, United Kingdom
Reviewed 4 days ago NEW

I definitely wouldn't call this a five star hotel, food was just OK drinks were poor and rooms dated sheets were a dirty grey colour, mini bar took forever to fill up I think to visit this hotel it is better to be an American they get a lot more attention, for what we paid for this hotel I just...

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Thank abraddon

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Ideally situated on the picturesque palm-studded, sugar white Playa Bavaro beach on the eastern coastline of the Dominican Republic, Secrets Royal Beach Punta Cana offers adults all the privileges of Unlimited-Luxury(R). Guests will immediately be embraced within an extraordinary environment where luxury illuminates every detail and our high level of personal service is unmatched. To ensure your romantic escape is everything you've imagined, every detail of your stay will be flawlessly provided and superbly attended to. From the fine quality linens to the daily refreshed mini bar and the unlimited premium brand beverages to the pool and beach wait service. You'll be immersed within a world of stunning architectural design coupled with resplendent views of the lush gardens, crystal-clear Caribbean Sea and dazzling swimming pools. This tranquil, romantic haven in Playa Bavaro is like nothing else you've ever experienced before. ... more   less 

Additional Information about Secrets Royal Beach Punta Cana

Address: Ave Alemania S/N | El Cortecito, Bavaro Beach, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €257 - €556 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Secrets Royal Beach Punta Cana 4.5*
Number of rooms: 465
Reservation Options:
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Also Known As:
Secrets Royal Beach Hotel Punta Cana
Hotel Style:
#2 Family Hotel in Punta Cana
#4 Casino Hotel in Punta Cana
#7 Luxury Hotel in Punta Cana
#7 On the Beach Hotel in Punta Cana
#7 Spa Hotel in Punta Cana
#11 Romantic Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Secrets Royal Beach Punta Cana staff and other travellers.
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Questions? Get answers from Secrets Royal Beach Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Preferred Club”
 of 5 bubbles 247cjn, 29 Mar 2017 | Read review
“pool views were reasonable and beautiful”
 of 5 bubbles Janice507, 29 Mar 2017 | Read review
“Ours was a regular garden view very nice”
 of 5 bubbles X6298TRjoem, 29 Mar 2017 | Read review
“A tropical view is more private than the pool view.”
 of 5 bubbles 862abigailw, 28 Mar 2017 | Read review
“The rooms near the beach are beautiful and very quiet”
 of 5 bubbles higgz1350, 28 Mar 2017 | Read review
5 of 5