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First time we travelled to DR and we had an amazing experiencing at Bahia Principe Esmeralda. The nicest out of the huge Bahia Principe resort in Punta Cana. Most amazing staff, especially both Maximos that work at the pool bar and Santiago all whom made...More
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 12 October 2015
Please allow us to reassure that we are extremely proud to know that we exceed your expectations during your first visit to Dominican Republic. Maximo and Santiago will be happy to know that your lovely words.
We are glad to hear that you...More
Cosy hotel, clean room, variety of restaurants (not much variety in food of course), great and smiling hotel service. I especially loved pool bar and the opportunity to walk around in Grand Bahia complex and have access to different activities there.More
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 10 October 2015
First all thank you very much for take your time and let us know about your experience in our Luxury Bahia Principe Esmeralda Hotel. It is a real pleasure for us to know that you spent an lovely time here.
We would like...More
Got money stolen in safety box at Luxury Bahia Principe Esmeralda. We put two wallets into the safety box, my wallet have US$500 and Can $500, my husband one has US $500 and Can$320. Myself never spend a penny at the hotel When we back...More
5 Thank Binh U
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 21 October 2015
We would like to extend our most sincere apologies for any inconveniences or difficulties you may have experienced.
Please allow us to inform you all safes in the rooms have a security system that does not make possible the opening of it by...More
We stayed at the Esmerelda inm sept 2014 and liked it so much we came back and brought family and friends with us. 19 guests in total
Our room was situated in block 95 on the ground floor which to be honest I wasn't really...More
3 Thank tropicaltiger1
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 9 October 2015
It truly delights us to hear that our outstanding services make you want to stay. We want to take this opportunity to thank you for such positive comments and for praising our great room, excellent drinks, good food and our extraordinario staff. These...More
The service is excellent, food is great, pool are beautiful and amazing beach.
Service: the staff is polite, very kind and prompt. Alcool service on the beach, and daily visit of kitchen staff on the beach. Miam miam. The list of local drink is infinite....More
2 Thank Guillaume D
Response from AdrianaPeguero, Customer Service at Luxury Bahia Principe EsmeraldaResponded 8 October 2015
Thank you for taking the time to post a review of your recent stay at our Luxury Bahia Principe Esmeralda Don Pablo Collection. We are proud to read that you were happy with the service and everything was great for you.