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VIK Hotel Cayena Beach

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VIK Hotel Cayena Beach
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323 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Reviewed 4 weeks ago via mobile

A decent resort in a fantastic destination. As Americans, we were definitely a big minority in this resort. Seemed mostly French/French Canadian, German, Dutch and Dominican. We were treated nicely by everyone there. :) Almost all the workers spoke enough English that we had no problems communicating. Our agent told us this is a "budget resort" and that staff didn't...

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2Thank JerryApel
Toronto, Canada
Reviewed 4 weeks ago

I'm a fan of Cayena. It's mostly a timeshare resort, so the service is personalized -- the staff know who you are and they cater to your needs. Most of the staff have been their for years -- people like Antonio the bartender and Pascual the restaurant manager have been on staff since the place opened 17 years ago. They...

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Thank NewsyLalonde
Edmonton, Canada
Reviewed 13 January 2017

After reading a bunch of reviews we were not sure about the Vik anymore but we already had booked the trip... So we thought we would look through the reviews for tips on how to make the tip better. My review will either make you book this hotel or think it isn't for you... or if you already booked it...

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13Thank Chanel R
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Dear Chanel, Thank you very much for having stayed with us and taking your valuable time to share your experiences with us. We will forward your review to our colleagues from the VIK HOTEL ARENA BLANCA as your comments shift their focus on possible flaws that might exist and help them to improve the facilities and services according to our...

Vancouver, Canada
Reviewed 3 January 2017

Cayena Management and staff are famous for their dedication to guests. Rooms are steps from ocean and guests enjoy private pool and restaurant. The bartenders mix excellent drinks. I have been returning for 9 years and each time I return to meet with returning guests. International guests so you meet with people from all over the world.

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1Thank 187Corrine
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Dear Corrinne, We love having you here as much as you love coming here. Thank you for being such a loyal member of our family and we we can't wait to welcome you back at your home away from home soon!

Reviewed 28 December 2016

Pros - Friendly workers - Good food choices for those that are able to eat everything (Was not able to eat meat as it was not halal) - Excellent breakfast menu - Beautiful beachfront Cons - Limited food choices (Because the meat was not halal) - Not a lot of entertainment - Boring nightlife - Bedrooms are disgusting. Be prepare...

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2Thank Amirah U
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Dear Amirah, Thank you very much for taking your valuable time to share your experiences with us and for your compliments regarding the food, friendliness of our staff and the beach. We are really sorry that the rooms and pool as well as entertainment did not live up to your expectations. We already have renovated some of the rooms and...

massachusetts
Reviewed 16 December 2016

La Cayena Beach Club is part of The VIK As members of a vacation club, we exchanged to stay at La Cayena Beach Club. The best part of our vacation were the people and the gorgeous beach! The staff is welcoming and personable; they make you feel at home and part of the community. Ezquiel, Nicaury, Melanie and WillFrance are...

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3Thank educatemassachusetts
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

With great pleasure we read your review and are very happy to learn that you had a wonderful time. Thank you so much for your kind words and your compliments for our staff members, comments like yours make them want to keep up the good work and have fun doing it. We are happy to know that you enjoyed the...

Bedminster, NJ
Reviewed 7 December 2016

My family and I once again returned to this resort November 25-December 3rd and had a wonderful time! Staff are great and food is very good in all the restaurants. The rooms are very clean and are being renovated on a yearly basis. This hotel is the only hotel out of all resorts that is right on the beach! No...

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Thank JRDM5
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Thank you for being such a loyal Cayena family member and for your compliments! We are very much looking forward to you next stay with us!

Rowley, Massachusetts
Reviewed 2 December 2016

To start this is our second stay at the VIK Cayena Beach resort but with a five year gap between stays. They have a fantastic location and all the potential to provide better service and amenities but, they fall short. 1) They groomed and set up a private beach area but, they don't have sufficient staff to have drink service...

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1Thank ciaramitaro_cj
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Thank you for staying with us again and for your comments and suggestions. We will discuss your ideas regarding the drink service on the beach, the use of the upstairs part of the Elcano as well as your recommendations for activities on rainy days with the respective departments. As we are continuously working on improving our services and facilities reviews...

Reviewed 28 November 2016 via mobile

My wife and I got a good deal to stay at Vik Hotel at Cayena Beach in the Dominican Republic. When we first arrived we were skirted onto the property and arrived at the regular Vik Hotel location. We were helped to the Cayena Beach portion of the property and check in there. The host was very welcoming and helped...

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Thank Josh D
VIK Hotel Cayen... B, Public Relations Manager at VIK Hotel Cayena Beach, responded to this review

Dear Josh, Thank you for taking your time to share you experiences with us. We are happy to hear that overall you had a good time. We would love to welcome you back here as the renovation work is done and we are sure that you would be having an ever better time.

Reviewed 22 November 2016 via mobile

Me and my husband, visited the Vic hotel Cayena Beach, on our honeymoon. We had a wonderful time, at the hotel the staff were nice, very helpful and all to be expected from our honeymoon. Food was good and generally had a good time. The main thing that ruined our honeymoon, a time we were looking forward to in our...

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1Thank tracy b

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Room Service
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Standing next to the VIK Hotel Arena Blanca, this hotel enjoys an outstanding location overlooking the beach of Bávaro. The Hotel Cayena Beach is an exclusive part of the complex, designed with the most discerning guests, like you, in mind ... more   less 

Additional Information about VIK Hotel Cayena Beach

Address: White Sand, Carretera Arena Gorda | n/a Bávaro, Punta Cana 290217, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €138 - €1,112 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — VIK Hotel Cayena Beach 4*
Number of rooms: 47
Reservation Options:
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Hotel Style:
#40 Family Hotel in Punta Cana
#60 Luxury Hotel in Punta Cana
#68 Top resorts Hotel in Punta Cana
#70 Spa Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from VIK Hotel Cayena Beach staff and other travellers.
77 questions
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Tacoma, Washington

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Questions? Get answers from VIK Hotel Cayena Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for building 3, 4 or 5 for commodity, sunrise to be seen, proximity of beach and pool and building 5 has ocean view !”
 of 5 bubbles chanelr2016, 13 Jan 2017 | Read review
“Best rooms are at Cayena Beach Club and are on levels 1-3 beach front view”
 of 5 bubbles educatemassachusetts, 16 Dec 2016 | Read review
“2nd or 3rd floor is best!!!”
 of 5 bubbles JRDM5, 7 Dec 2016 | Read review
“Ask for the Third floor no one banging around overhead”
 of 5 bubbles ciaramitaro_cj, 1 Dec 2016 | Read review
“Bring plenty of $ bills, as these people work very hard to keep the place clean and your mini bar stocked”
 of 5 bubbles CollyB01, 7 Sep 2016 | Read review
5 of 5