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Hotel Riu Palace Macao

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3,392 Reviews from our TripAdvisor Community

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Showing 2,556: English reviews
Reviewed yesterday NEW

My husband and I traveled to Punta Cana on Dec. 1, 2016 and met 7 other couples from our area. The average age of our group was 40. The room and staff were overall pleasant. The entertainment was mediocre as there was not a lot to it. The only fun activity was during the pool party that lasted an hour...

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Thank melissa c
Westmont, Illinois
Reviewed 2 days ago NEW

My wife and I really enjoyed the staff and the buffet available each day. This was our first experience in an all inclusive resort and overall it was pleasant. The hotel itself was showing some age and could use a refresh for the rooms and the pool areas. The beach was great and having the option to visit other RIU...

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2Thank James C
Whitby, Canada
Reviewed 2 days ago NEW

We have visited this hotel numerous times and this is the first time that we were disappointed. The food is no longer Palace standard nor are the accommodations. They built two new buildings which block the view of the suites completely (no more ocean view) yet the price has not been adjusted. We love the staff there they have always...

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7Thank Renate B
Bristol, United Kingdom
Reviewed 2 days ago NEW

So there is a brand new pool here, giving more sunbathing space, and a couple of new blocks with additional rooms. Extended terrace for breakfast too. All very tasteful and unobtrusive, although it does seem a tad busier than in previous years.

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4Thank fiona883
Silsden, United Kingdom
Reviewed 3 days ago NEW

Stayed at this hotel last week of November and into the 1st week of December. I have given the hotel it's ,Very Good, rating mostly based upon the work ethic of the hotel staff. Without it's staff, this hotel flatters to deceive and I'll explain why: Our first room had to be changed because the ceiling in the bathroom was...

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11Thank SteveEssex_UK
St. Petersburg, Florida
Reviewed 1 week ago

This hotel is small compared to others along the beach. It is spotlessly clean, staff are wonderful (especially our chambermaid Julie), food is very good and it's not too far from the airport. The sea was a bit rough when we were there but the pool was lovely so all s good.

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7Thank lizgard25
London, United Kingdom
Reviewed 1 week ago

Stayed here for 2 weeks in June 2016 , cannot fault it , room was spotless and great size , maids visited twice a day and fridge stocked up each time . Food, WOW , what a selection , do not listen to any negative reviews as the food was amazing , visited the steak restaurant twice , highly recommend...

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8Thank Ernie163
Hornchurch, United Kingdom
Reviewed 1 week ago via mobile

My boyfriend and I came here in June 2016 with another couple. We had a lovely time, the weather was perfect bar one rainy afternoon across the 2 weeks. I have rated the usual elements you look for in a hotel below: Entertainment 7/10 ( it's very full on all day all night I can't deny they entertain 24/7 perhaps...

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8Thank lucyannearnold
Cambridge, Canada
Reviewed 2 weeks ago

It was an unseasonably wet week to be in Punta Cana. Thank goodness we were in a beautiful setting with excellent service, and for those that travel with electronics, EXCELLENT wifi reception. I choose to travel disconnected, but for this week of rain, that good wifi was a total bonus for most. What separates this hotel from the many other...

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25Thank Liz R
Pembroke, Canada
Reviewed 2 weeks ago

Second visit to this resort with an upgrade by our travel company and Riu Palace Macao. We had an ocean, pool and garden view all wrapped up in one. Fruit and mamajuama placed in our room each day. No problems with staff or accommodations.

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5Thank 235maggieo

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
* Located on Arena Gorda Beach in Punta Cana. * Complimentary sun loungers on the beach. * Within the Riu Resort, along with the Riu Palace Punta Cana, Riu Palace Bavaro, Riu Naiboa and the ClubHotel Riu Bambu. * The Splash Water World will be opened from 1st November 2016 * 3-storey building. Colonial style architecture. * Surrounded by 30,000 m2 / 36,000 sq. yards of palm groves alongside the beach. 50 km / 31 miles from Higey. 200 m / 660 ft. from Caribbean Street. 30 km / 19 miles from Punta Cana Int'l. Airport. * Credit cards accepted: Visa, MasterCard, Amex. ... more   less 

Additional Information about Hotel Riu Palace Macao

Address: Playa Arena Gorda, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €188 - €400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Macao 4*
Number of rooms: 364
Reservation Options:
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Also Known As:
Riu Palace Macao Hotel Punta Cana
Riu Palace Macao Punta Cana
Riu Palace Punta Cana
Rui Palace Punta Cana
Hotel Style:
#19 Romantic Hotel in Punta Cana
#24 Casino Hotel in Punta Cana
#30 Spa Hotel in Punta Cana
#31 Top resorts Hotel in Punta Cana
#32 On the Beach Hotel in Punta Cana
#34 Luxury Hotel in Punta Cana
#35 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Macao staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Huge shower in rooms. Very spacious”
 of 5 bubbles lizgard25, 30 Nov 2016 | Read review
“All seemed nice to me.”
 of 5 bubbles 160lizr, 23 Nov 2016 | Read review
“We had a quiet room, lovely view, cleaning staff very meticulous. This was a corner suite, sunny and bright.”
 of 5 bubbles 235maggieo, 22 Nov 2016 | Read review
“All rooms are good, btw. you just sleep there”
 of 5 bubbles 725tomp, 30 Oct 2016 | Read review
“Ask for a corner unit with a king size bed to get a nice private balcony”
 of 5 bubbles nancysI8842LI, 19 Oct 2016 | Read review
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