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Club Med Punta Cana

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Traveller (6369)
Pool & Beach (1508)
Room & Suite (825)
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Overview
  • Excellent55%
  • Very good29%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“mini club”(470 reviews)
“kids club”(394 reviews)
“petit club”(98 reviews)
AMENITIES
Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Club Med Punta Cana
Announcement: Premium All-inclusive
Hotel deals
Offers from Club Med Punta Cana
Announcement: Premium All-inclusive
Hotel deals
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Reviews (9,947)
There are newer reviews for Club Med Punta Cana
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3,068 results
Traveller rating
1,581
842
340
174
131
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1,581
842
340
174
131
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1,971 - 1,975 of 3,068 reviews
Reviewed 14 March 2013

This all-inclusive vacation is well worth the money!!! The grounds of the hotel are beautiful and very well taken care of. The staff are super friendly and go out of their way to please you. This Club Med caters to families that have any age...More

3  Thank merlinbrass
Response from clubmedofficial, Guest Relations Manager at Club Med Punta CanaResponded 26 March 2013

Dear merlinbrass, Thank you for sharing about your experience at our Punta Cana resort. It thrills us to know our staff, dining options, facilities, beach and pool surpassed your every expectation. We're so glad you had an outstanding vacation, and we can't wait for you...More

Reviewed 12 March 2013

We have just returned from our March Break vacation from CM Punta Cana and had a great time as usual! This is our 4th CM (2 in Cancun and 2 in Punta Cana) and we received the usual CM level of service, which is very...More

6  Thank AsianClan
Response from clubmedofficial, Guest Relations Manager at Club Med Punta CanaResponded 27 March 2013

Dear AsianClan, Thank you for taking the time to post a review about our Punta Cana resort. We love when our guests have a wonderful time and we're so happy you've visited our resort multiple times! It also makes us especially glad to know you...More

Reviewed 11 March 2013

Another wonderful vacation at club med :-) Our vacation would not have been what it was without the people mentioned below....please note most of these people are Dominican, it's the Dominican employees that make this resort so special. I would love to see more of...More

2  Thank Reshekiro
Response from clubmedofficial, Guest Relations Manager at Club Med Punta CanaResponded 26 March 2013

Dear Reshekiro, Thank you for reviewing our Club Med Punta Cana resort. We're so thrilled that our staff exceeded your every expectation and that you had an amazing vacation! It also makes us so happy to hear you enjoyed our Kids Club, activities and entertainment....More

Reviewed 11 March 2013

We just finished our fourth trip to Club Med Punta Cana. As usual the Mini Club was spectacular. The Speedy GOs Elie & Forka went above and beyond to make sure our daughter had a blast. She is still doing the dance moves from her...More

2  Thank Carolyn C
Response from clubmedofficial, Guest Relations Manager at Club Med Punta CanaResponded 27 March 2013

Dear Carolyn C, Thank you for sharing about our stay at our Club Med Punta Cana resort. It makes us so happy to know you and your family had a fabulous time! We're especially glad you found our staff, Mini Club and activities to be...More

Reviewed 11 March 2013

My family went to Club Med Punta Cana in February. I'm going to try to make this short and sweet since i had written another review but for some reason it never went through... I'll start with the cons CONS: Food and restaurants are terrible!...More

3  Thank tourist768
Response from clubmedofficial, Guest Relations Manager at Club Med Punta CanaResponded 22 March 2013

Dear tourist768, Thank you for sharing this experience with us. We are very sorry to heat that many aspects of our resort did not meet your expectations during your visit with us. Please know that this is not the norm for Club Med Punta Cana....More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Spa
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$241 - US$781 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Top resorts Hotel in Punta Cana
#39 On the Beach Hotel in Punta Cana
#40 Spa Hotel in Punta Cana
#41 Romantic Hotel in Punta Cana
#42 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$241 - US$781 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#37 Top resorts Hotel in Punta Cana
#39 On the Beach Hotel in Punta Cana
#40 Spa Hotel in Punta Cana
#41 Romantic Hotel in Punta Cana
#42 Luxury Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (6369)
Pool & Beach (1508)
Room & Suite (825)
Dining (422)
Family and Play Areas (172)
Amenities (116)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
lovestosnorkel823
16 May 2018|
Answer
Response from K S | Reviewed this property |
We didn't tip the G.O.'s, but tipped the other service staff. Some of the G.O.'s said they would get tips that weren't necessarily monetary, like a bottle of wine or something like that.
0
Votes
MacMo2018
Thanks Drjohnsmith for your recent club med punta cana experience. I am glad you didn't mind the cats and birds in the restaurant. We did mind, and on day 7 of our day 10 trip, our young daughter got E coli poisoning from the Hispaniola restaurant and was treated by a pediatrician and nurse who the resort called for us, and confirmed since we returned home. Since based on your email address i am assuming you are a medical Dr. and will understand the ramifications of a young child getting E Coli in a tropical country. We are huge Club Med fans and have been to multiple locations since the kids were born. And we know what to expect from club med. We contacted customer services N America to discuss our challenges from this punta cana trip and they instead blamed us and kids germs and maybe we brought a "virus" with us on the plane from Canada, etc (E Coli is bacterial, not viral). We were so disappointed with how they treated us (at the resort when we needed additional housecleaning etc and they said they would help, but never did) and now back home with wanting to investigate the health and safety concerns of their food and water supply. We are gold status club med members but sad that they didn't take our concerns seriously. our club med travel agent is also very upset by our treatment . Until i hear that changes have been made, we continue to tell our story, and people are listening!
10 May 2018|
AnswerShow all 2 answers
Response from MacMo2018 | Reviewed this property |
Thanks Val for your kind response. I did put a review in to trip advisor. It’s posted. I’m not a complainer but this particular event has propelled me to say something and share my story. I want to ensure it doesn’t... More
0
Votes
Room Tips
"Stayed in Colon which was perfect and close to everything!"
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"The Colon building was centrally located"
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"All rooms are as good as the others."
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"Choose Zen area if you want an adult only section"
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