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Paradisus Punta Cana

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Paradisus Punta Cana
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11,481 Reviews from our TripAdvisor Community

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Showing 8,093: English reviews
Lowell, Massachusetts
Reviewed 5 December 2015

I would highly recommend staying at this resort. So big, so beautiful. Rooms are spacious, beautiful and comfortable. Food is great. Staff was great. I would strongly recommend visitors taking a quality probiotic a few months before (and staying on after) the trip! Different reactions from their food and water. Twelve out of 14 of us got "traveler's diarrhea"...a probiotic...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank joannei98
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Joannei98, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. We will be proud to welcome you again and become part of our big family of loyal and repeater customers. Cordially, Rodrigo Silveyra General Manager Dominican Republic

Reviewed 5 December 2015 via mobile

Charlie Martinez es el bartender de sabio and Juan Batista es el numero uno! This place is the best!! Great service and great drinks! Beautiful beaches and fun times! Juan Castillo es un excellente jefe! We have enjoyed this place and will come back again!

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Helpful?
Thank Brendan H
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Brendan H Warmest Regards from Punta Cana! Beforehand, We thank you for choosing us as your hotel We thank you for having left a detailed description of your vacation spent. I am grateful for taking the time to recognize Charlie Martinez, Juan Bautista and Juan Castillo. I will share your nice comments with them, as they became part of...

Paris, France
Reviewed 5 December 2015

It was our family's first time in Dominican Republic. Now we believe that Dominican Republic is paradise - Royal service is Paradisus hotel made us to think so :) The real value of this country are people. Everyone in the Royal service were extremely helpful, kind, lovely, warm. Special thank you to Angel Pache at the Royal service lounge who...

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Helpful?
Thank Jovita B
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Jovita B and Balcaityte family Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Angel Pache, Willy Antonio Hernandez, Oscar . I will share your nice comments with them, as they became part of your...

Reviewed 5 December 2015 via mobile

This place has been fantastic. On arrival they give you a welcpme drink. The staff upgraded our room just because we had some friendly chats. The kayak and snorklong included were noth great experiences. Some of the most fun was had at the pool bar. The staff there are so great and such a laugh. Jensy Rijo, Luis Sergio, Juan...

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Helpful?
Thank Amy R
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Amy R Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Jensy Rijo, Luis Sergio, Juan Cruz, Luis Báez, Luis Parra, Santo Polanco and Happy face. I will share your nice comments with them, as...

Mandeville, LA, United States
Reviewed 4 December 2015

I travelled to this hotel during 2015 Thanksgiving break with two kids (5 and 2 years old): +Excellent Kids Zone - very friendly staff, a lot of activities for kids of this age group. Special thanks to Mitchelle, Katy, Virgi, Yeika, Clemencia and others. +Good outdoors pool and kids pool. +Good cocktails in bars to keep the dad happy and...

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Helpful?
2Thank Dmitry B
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Dmitry B, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Michelle, Katy, Virginia, Yeika and Clemencia. I will share your nice comments with them, as they became part of your memorable holiday experience. Once...

Coventry, United Kingdom
Reviewed 4 December 2015

Excellent hotel, which I used mainly for a LATAM conference. Very attentive staff, especially Sendy in the business centre and Hector. Will most definitely be returning for the other holiday facilities which I did not unfortunately get the chance to sample.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank 815kamalm
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear 815kamalm , Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Sendy and Hector. It is thanks to Employees like them that we are able to accomplish the...

Ottawa, Canada
Reviewed 3 December 2015

Just wanted to say a huge thank you to all staff at Paradisus Punta Cana that made our trip unforgettable! Our stay was definitely a "paradise" as the name of the report is and for good reason. We were impressed with the friendliness, attentiveness of the staff as well as the amenities offered. We really cannot find one thing that...

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Helpful?
Thank AnaMunteanu
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear AnaMunteanu Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize our super stars Francis Medina, Josiah Inirio, Jhordan Rosario, Luis Florian, Raynold Tamayo, Noel Vasquez, Anthony Contrera, Favio Mena, Julito Beriguete, Jenrry Mateo, Mallelin Escasuller...

Mountain View, California
Reviewed 3 December 2015

My husband and I decided to have our destination wedding vacation at the resort this past Thanksgiving week - it was seriously the best decision ever! Anabel Gonzalez Duran and her team were so amazing, we have nothing but high praises to give them in planning and executing our wedding. It was a little nerve wracking planning a destination wedding...

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Helpful?
Thank tvictorias1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear tvictorias1 Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Anabel Gonzalez Duran, Candida and Heriberto . Be sure we will share your comments with them and continue to...

Bucharest,Romania
Reviewed 3 December 2015 via mobile

Very nice hotel with a superb garden. It has its own beach, several a la carte restaurants, nice rooms. Special tnks to Reynaldo Sugaray from the entertainment team, who taught us merengue, bachata and salsa 👍. They can improve on the food though,diversify it.

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1Thank CeciliaS
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! Thank you for choosing us I am grateful for taking the time to recognize one of our super stars Reynaldo Sugaray (Raynold Tamayo). I will share your nice comments with him, as he became part of your holiday experience. Be sure we will continue to encourage our team to keep improving the quality...

Greenville, South Carolina
Reviewed 2 December 2015

We booked through Costco travel with 4 other couples this anniversary trip... The resort was beautiful and a great value with Costco travel. We had a few "hiccups" in our overall stay ..but i think that if I returned i would do some things differently. We all upgraded to the Royal Service and for the most part this was nice....

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Helpful?
Thank janiekins1
Paradisus P, Director General at Paradisus Punta Cana, responded to this review

Dear janiekins1 Warmest regards from Punta Cana Beforehand, I want to apologize for the inconveniences caused during your stay with us. We really apreciate your comment to improve our service. We truly understand the fact that you write us for. We are working to solve any lack we have. I would like to thank you for your preference in selecting...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €235 - €524 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Prodigios Interactivos SA, Booking.com, Expedia, Travelocity and BookIt.com so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#17 Casino Hotel in Punta Cana
#20 Spa Hotel in Punta Cana
#20 Top resorts Hotel in Punta Cana
#22 On the Beach Hotel in Punta Cana
#23 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Royal Service Garden view is a cheaper room option with the same great perks.”
 of 5 bubbles jsteinhauersemail, 20 Feb 2017 | Read review
“Check the rooms out at the reserve as these may be more updated, though these do not have Ocean View.”
 of 5 bubbles 895trishnap, 20 Feb 2017 | Read review
“Definitely upgrade to Royal Service!”
 of 5 bubbles carriep21, 20 Feb 2017 | Read review
“Royal Service is located on the beach but the Reserve rooms are much newer.”
 of 5 bubbles tjhenrik, 20 Feb 2017 | Read review
“Look to get a room on the second floor; otherwise you will hear the scraping chairs and laughter from above, if you are on the first floor.”
 of 5 bubbles spequegnat, 20 Feb 2017 | Read review
5 of 5