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Paradisus Punta Cana

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1 room 2 adults 0 children
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12,116 Reviews from our TripAdvisor Community

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Showing 8,533: English reviews
New York City, New York
Reviewed 5 March 2016

Cleanliness and safety tie for #1 on my priority list and this resort was tops for that. The service was top notch (especially Juan at the North Ave Bar who was so friendly and helpful). We will return.

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank jamesoZ2184HS
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear JamesoZ2184Hs, Warmest regards from Punta Cana! We truly appreciate you having left your comments about your holiday spent at Paradisus Punta Cana Resort. On the other hand, I would like to express my appreciation for your compliments towards the service provided by our staff, espeacially to Juan Gomez. I will make sure to share with him your review as...

Kensington, Maryland
Reviewed 5 March 2016

Special thanks to Eduardo Agustin who made our stay extraordinary. If you go as a couple, definitely take advantage of the Royal Treatment Service. Elevates the trip beyond anything we could have expected. Eduardo made sure we had reservations at the restaurants we wanted - which may have been hard to get for others not in the Royal Service program...

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1Thank Michael H
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Michael H , Greetings from Punta Cana! First of all, I would like to thank you for sharing with us your experience and also for recommending our hotel to future travellers. It is very gratifying for me to learn that as a team we were able to provide you with a memorable vacation experience. On the other hand, I...

Burlington, New Jersey
Reviewed 5 March 2016

We had friends recommend this hotel so we gave it a try. We were totally impressed by everything from the ground maintenance, to the food, to the service. Highly recommend upgrading to Royal Service-it's amazing! The sunning beds are included on the beach, waiter service for drinks on beach, and your own adults only swim up bar! The beach beds...

Review collected in partnership with Meliá Hotels International
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1Thank cherylleef
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Cherylleef, Greetings from Punta Cana! First of all, I would like to thank you for sharing with us your experience and also for recommending our hotel to future travellers. It is very gratifying for me to learn that as a team we were able to provide you with a memorable vacation experience. On the other hand, I would like...

Mississauga, Canada
Reviewed 5 March 2016

A great trip made special by the fabulous service offered by; Francisco Estrella and Felipe Marla at the Pool (super service) Franklin De La Rosa at the Italian Restaurant Olia (which is the best) Wily Mercado at Rare (great steak house) Domingo B. and our pal Mr. Wisely Fortune at the Mexican/Luncheon outdoor patio with unreal Dominican fish and chicken...

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Helpful?
Thank Ian D
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Ian D, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's...

Chester, New Jersey
Reviewed 5 March 2016

The property is beautiful. The main pool and the beach is too! However, after that Paradisus is disappointing. The food in the buffets is poor- not hot and of poor quality and selection. Some employees are awesome and others act as if you are a bother, or just try to ignore you. The specialty restaurants Bana and Fuego are excellent,...

Review collected in partnership with Meliá Hotels International
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Thank D6397QGjoanneh
New York City, New York
Reviewed 5 March 2016

Great if you stay at Royal service good to go with husband or wife not for s group of friends the food is good service was good room are very good and big the facility is pretty and very clean the beach was amazing!!!!!

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank kiarao38
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Kiara38, Greetings from Punta Cana! First of all, I would like to thank you for sharing with us your experience and also for recommending our hotel to future travellers. It is very gratifying for me to learn that as a team we were able to provide you with a memorable vacation experience. On the other hand, I would like...

Boston, Massachusetts
Reviewed 5 March 2016

Just returned from a trip there. The property was beautiful and well maintained. We were not impressed with the food. Not enough variety/lots of fish and we are not fish eaters/ steaks ordered cooked well served rare/ no follow up by the waitstaff. Definitely a language barrier. If you ask an employee a question and they don't understand they just...

Review collected in partnership with Meliá Hotels International
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Helpful?
Thank Z2301JXpaulf
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Z23021jxpaulf, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Saint Paul, Minnesota
Reviewed 5 March 2016

Don't pay for Royal service as you will not get it. Employees appear to be friendly, but service is slow at best. Food was cold and we never saw our butler after checking in. Except for the next morning when we got restaurant reservations for our entire stay at 9 at night!!! Beer and wine NEVER replenished in room without...

Review collected in partnership with Meliá Hotels International
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2Thank patricialynnk
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Patricia Lynnk, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's...

Washington DC, District of Columbia
Reviewed 4 March 2016

I have been in several resorts and none can come no even close of all the services provided in this resort.Food is always fresh with a lot of variation and tons of options. No cheap end food with no taste and recooked as i have experienced in some resorts in punta cana on prior trips. Lobster was served every single...

Review collected in partnership with Meliá Hotels International
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1Thank Blagoj S
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Blagoj S, Greetings from Punta Cana! First of all, I would like to thank you for sharing with us your experience and also for recommending our hotel to future travellers. It is very gratifying for me to learn that as a team we were able to provide you with a memorable vacation experience. On the other hand, I would...

Darien, Illinois
Reviewed 4 March 2016

Anyone staying here will be happy. The staff is amazing! I traveled to 14 countries and never met such warm, helpful people. They greet you by name. The comfort of their guests is important to them. I would especially like to mention a few that stand out: Anyelina who was the best hostess. Always greeting us and seating us with...

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Helpful?
4Thank lyn791
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Lyn791 , Greetings from Punta Cana! First of all, I would like to thank you for sharing with us your experience and also for recommending our hotel to future travellers. It is very gratifying for me to learn that as a team we were able to provide you with a memorable vacation experience. On the other hand, I would...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free Internet
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €229 - €519 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
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Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#14 Casino Hotel in Punta Cana
#17 Spa Hotel in Punta Cana
#18 Top resorts Hotel in Punta Cana
#19 On the Beach Hotel in Punta Cana
#20 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for something close to the beach so you don't have to take a shuttle every day”
BrianC114, 25 Apr 2017 | Read review
“Building 1 or 2 are prime location”
cdsc218, 24 Apr 2017 | Read review
“Building 27 newly renovated. Ground floor doors DO NOT LOCK. (Clearly been broken intentionally). Suggest 2nd floor.”
Emily_11661, 24 Apr 2017 | Read review
“Only stay in the Royal Service.”
benjaminsI3950FU, 17 Apr 2017 | Read review
“We loved our room close the beach and restaurants. It was quiet and convenient.”
jillhN2473OQ, 13 Apr 2017 | Read review
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