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Paradisus Punta Cana

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10,646 Reviews from our TripAdvisor Community

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Showing 7,593: English reviews
Vancouver, Canada
Reviewed 18 August 2015 via mobile

My girlfriend and I stayed at Paradisus Punta Cana for 7 nights. At the check in we were disappointed to find out that there are restaurants that are not included in the all inclusive (4 of them, one of which costs 65$ per person!). The archery was also out of order. There are restaurants, bars and lounges that are exclusive...

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Helpful?
1Thank HJadl
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. I am grateful for taking your time in sending us your kind and rewarding review and also recognize Raynold and Noel, part of our super stars. Be sure we will share your comments with...

Brooklyn, New York
Reviewed 18 August 2015

I did not have any crazy expectations before we arrived to the resort. I just wanted to relax and enjoy the beach. I blown away a short time after arriving. The resort was beautiful, the beach was gorgeous and our room was very nice as well. The resort is large, but they have paths that you can walk if you...

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Helpful?
1Thank Nicole K
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your vacation spent at our Paradisus Punta Cana Resort. I am grateful for taking the time to recognize Rodolfo and Francis. I will share your nice comments with them, as they became part of your holiday experience. Be sure we will continue to...

Seekonk, Massachusetts
Reviewed 17 August 2015

We thoroughly enjoyed our stay at the Paradisus Punta Cana. The resort is beautiful. The room was comfortable and fully stocked. We found the employees friendly and very helpful. Our absolute favorite was Danger Fully, a bartender at the pool bar. He always greeted us with a big smile, a special drink and a reason to be happy, happy. We...

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Helpful?
Thank Aldi565
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Churchville, New York
Reviewed 17 August 2015

I was very skeptical about going to the D.R. We were only going for a family wedding. Upon arrival my perspective changed. The grounds are very well maintained. The staff provides great, and courteous service. The rooms are "rooms." I wouldn't say there is anything special about the accommodations. We paid for an "upgraded" suite, which according to the website...

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Helpful?
Thank uscg1967
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent at our Paradisus Punta Cana Resort. Beforehand, I want to apologize for the inconveniences caused during your stay with us, I will take note of your feedback as we look at making improvements in order to make this hotel a...

New Orleans, Louisiana
Reviewed 17 August 2015

We stayed her for our 20th year anniversary. I can express in words what we received while staying here. Everyone was so wonderful. Hector our assigned butler took care of everything. He made sure if we needed anything to call him first. We are already planning our next trip to the property. Once again if you are going to Punta...

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Helpful?
Thank Albert L J
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana Resort for your recent vacation. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Héctor, to whom we assure you will receive your kind words. Once more, we appreciate you having left...

Rockville, Maryland
Reviewed 17 August 2015

We've never been to DR before, nor stayed at an all-inclusive. Before the week was over, we were bored and felt trapped. So, clearly this kind of vacation is not for us. But putting that aside, I still felt that the beauty of this location was not matched by the quality of the service. The golf cart we requested to...

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Thank andyb575
Western North Carolina
Reviewed 16 August 2015

First visit. A Costco package. Excellent price. Good room. Great food. Would go back. Be aware that the Costco package included both Resort credits and Tour credits. The Resort is not "All Inclusive," but you can enjoy yourself without the "Resort credits." Those credits get you extras such as time at the Spa and wine upgrades. Unfortunately, for example, an...

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Helpful?
Thank S G
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Reviewed 16 August 2015

After much research, we chose Paradisus Punta Cana for our destination wedding. We've stay at all the resorts Paradisus has to offer but loved the romance staff at the Punta Cana. Planning the wedding is done mostly via email and the staff are very understanding and patient. I would like to reccomend Beatriz Rosa, Sharlin Olivio, and Anabel Gonzalez as...

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Helpful?
Thank big p
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, It gives us great pleasure to extend our gratitude to you for having dedicated a bit of your time to write about your "Dream Wedding" experience here at Paradisus Punta Cana Resort. We are deeply honored by your comments towards the service of the hotel and the staff, especially Beatriz Rosa, Sharlin Olivo and Anabel Gonzalez to whom...

Smithville, Ontario
Reviewed 16 August 2015

We thoroughly enjoyed visiting the Paradisus Punta Cana last month. Have travelled to other 4 1/2 star properties in PC and this one was by far the best. Food was impeccable and both children enjoyed eating at all restaurants on the property. All staff were very hospitable and attentive. Security is very present and though a very large property, still...

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Helpful?
Thank jsteen1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Guest, Warmest regards from Punta Cana! We thank you for having left a detailed description of your holiday spent with your family at our Paradisus Punta Cana Resort. We are really happy that you enjoyed your stay and we look forward to your return at our hotel. Cordially, Rodrigo Silveyra General Manager Dominican Republic

Raleigh, North Carolina
Reviewed 16 August 2015

Over the last 15 years my husband and I have been to dozens of resorts for work trip, couples trips and family trip. I am an easy going and optimistic person. This was the worst experience we have ever had and we even considered leaving early. We went to this resort on a company awards trip. The resort is very...

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Helpful?
1Thank Noel T

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €269 - €740 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Prodigios Interactivos SA, BookIt.com, Travelocity, Hotels.com and Odigeo so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#19 Casino Hotel in Punta Cana
#21 Top resorts Hotel in Punta Cana
#21 Spa Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#25 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
426 questions
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New York City, New York
1 month ago

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Questions? Get answers from Paradisus Punta Cana staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the royal Service area by the beach”
 of 5 bubbles 735enriquer, 7 Dec 2016 | Read review
“We had a room in block 10 which was very convenient for restaurants, beach and Royal Service lounge”
 of 5 bubbles SHEILAS5, 6 Dec 2016 | Read review
“Do not go during raining season! Please”
 of 5 bubbles southernbell7777, 3 Dec 2016 | Read review
“Royal service area is the closes to the beach”
 of 5 bubbles pattyreyes16, 2 Dec 2016 | Read review
“Ask for closer to the beach otherwise you will HAVE to take a train back and forth to your room.”
  • Room with a view...room 2195
 of 5 bubbles Y3661SQlisam, 2 Dec 2016 | Read review
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