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Paradisus Punta Cana

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11,159 Reviews from our TripAdvisor Community

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Showing 7,895: English reviews
Reviewed 11 November 2015 via mobile

We were very pleased with our service at the pool bar as well as butler service around the pool while lounging. We would love to recognize the great friendly service of Juan Cruz-Dangerfully, Santo Polanco, Manuel Gonez, and Jensy Rijo. They were awesome at serving us while at our stay at this resort!

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Helpful?
Thank Bethany K
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Bethany K, Warmest regards from Punta Cana! Beforehand, we really thank you for choosing us as your destination. We feel proud and grateful for your compliments on the efforts and dedication demonstrated by Juan Cruz-Dangerfully, Santo Polanco, Manuel Gonez, and Jensy Rijo It is thanks to Employees like him that we are able to accomplish the total satisfaction of...

Reviewed 11 November 2015 via mobile

Raynold tamayo, was wonderful! He has very positive energy, he is very friendly, and always smiling. He made our stay more pleasant. The hotel is great, food wonderful, and most of all the staff fantastic.

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Helpful?
Thank Anna B
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Anna, Warm greetings from Punta Cana ! First of all , let us thank you for having chosen us as the destination for your recent vacation and give us the opportunity to know about your experience with us . I appreciate the time to recognize our team especially Raynold Tamayo , who have been part of his memorable been...

Cocoa, Florida
Reviewed 10 November 2015

This was a surprise birthday get away for my husband. It was handled perfectly and want to recognize Suri our butler and PASSION restaurant. Suri made every detail happen, and the meal with wine pairings was one of the best we have ever had in our travels. Great touches like scented pillows and jaccuzzi preparation with salts and rose petals....

Review collected in partnership with Meliá Hotels International
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Thank Don J
New York City, New York
Reviewed 10 November 2015

My family & I went for my daughter's sixteenth birthday & we all had to much fun, including my 3 year old which loved the kids club! The staff are great including, josias, Mercedes, Jose & a few others.

Review collected in partnership with Meliá Hotels International
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Thank Indi L
Sanibel Island, Florida
Reviewed 9 November 2015

I will try to take the emotions out of this review. Being this was our 21st anniversary ,and it did not go as planned. We went for the Royal Services package. First there were 2 bright spots. The first was a woman in the Royal Services Lounge, named, Luz Cruz , there was also Jhonny Marinez in the Gabi Beach...

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5Thank Peter R
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Peter, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Reviewed 9 November 2015

Almost everything about this resort was perfect. It is absolutely beautiful, I loved every minute of it. The food was mostly delicious, the staff is friendly and efficient. I will return again, many times.

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Thank Lynn C
Boston, Massachusetts
Reviewed 9 November 2015

Rail brands for your alcoholic drinks. We had royal service and had access to better brands of alcohol only at the royal lounge which we had to walk to and closed early. So the rest of the evening you are stuck with cheap alcohol. The royal service check in and butler was not worth it. They didn't do anything special...

Review collected in partnership with Meliá Hotels International
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1Thank Shidil1
Paradisus P, General Manager at Paradisus Punta Cana, responded to this review

Dear Shidil1, Warmest regards from Punta Cana! I would like to thank you for your preference in selecting our Paradisus Punta Cana for your vacations, as well as for letting us know about your recent experience. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guest's opinion....

Reviewed 8 November 2015

Beautiful resort. All of the staff here are friendly and helpful, especially in the restaurants. Only issue was scheduling dinner reservations. Looking for money I guess just to get into a restaurant. Picking and choosing people?? Not sure. Also the rooms should be inspected after every check out. Shouldn't have to waste time on my vacation while things are being...

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Thank Mary M
Syosset, New York
Reviewed 8 November 2015

Just got back from Paradisus Punta Cana and overall it was a beautiful resort. The main lobby is the best I have ever seen, and the pool and beach were gorgeous. Unfortunately 8 out of 10 of us got stomach problems 3 days in that lasted a week. (Speaking to other patrons we didn't know, we found others that had...

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1Thank longislandgal85
Detroit, Michigan
Reviewed 8 November 2015 via mobile

I went on this trip with a friend. The resort was really nice. Our room was clean and we had no issues with it. The service was good and the staff was very friendly and helpful especially the entertainment team. Thanks Noel, happy face, Jordan,yafreisi,Luis,Jose,Josiah,Antony, Fabio, Marion, rainol, Julito, Cesar, DJ Henry and from bar Luis, Diogenes, and Marcos. If...

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Thank vacationer127789

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Laundry Service
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Discover the unpretentious luxury of Paradisus Punta Cana Resort. An extraordinary island retreat offering a super balance of natural and man-made wonders. Open-air architecture, featuring indigenous organic materials like raw coral and exotic hardwoods, houses an impossibly sumtuous gallery of luxury suites and an exclusive garden villa. All-inclusive and all encompassing, Paradisus Punta Cana Resort is an ocean front playground for all ages. Tennis, championship golf, every non-motorized water sport imaginable, a magnificent array of restaurants, our own casino, an incredible spa for kids, an exquisite full-service spa and health club and personal world-class service all seamlessly unite to deliver you the relaxing, romantic, carefree, fun-filled experience of a lifetime. The resort features 688 oversized suites including 143 royal service suites and 4 ambassador oceanview suites, plus a one-of-a-kind oceanfront garden villa. ... more   less 

Additional Information about Paradisus Punta Cana

Address: Playas de Bavaro, Punta Cana, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €245 - €459 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Punta Cana 4.5*
Number of rooms: 688
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Prodigios Interactivos SA, Booking.com, TripOnline SA, Expedia and BookIt.com so you can book your Paradisus Punta Cana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Punta Cana Hotel Punta Cana
Paradisus Punta Cana Resort
Hotel Style:
#15 Casino Hotel in Punta Cana
#17 Top resorts Hotel in Punta Cana
#20 On the Beach Hotel in Punta Cana
#20 Spa Hotel in Punta Cana
#22 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
#38 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Punta Cana staff and other travellers.
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Questions? Get answers from Paradisus Punta Cana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoy your stay while it lasts”
 of 5 bubbles 286treyp, 22 Jan 2017 | Read review
“Enjoy yourself, dont drink too much early in the day.”
 of 5 bubbles V6715XDcolinm, 22 Jan 2017 | Read review
“If you can manage stairs, the higher rooms get more sunshine”
 of 5 bubbles j0hnpkelly, 20 Jan 2017 | Read review
“Our room was great, buIdling 4! Regular service !”
 of 5 bubbles suzannelF4396PX, 20 Jan 2017 | Read review
“Pay for the Royal Service and stay beach front”
 of 5 bubbles 643rb, 18 Jan 2017 | Read review
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