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Paradisus Punta Cana Resort

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Traveller (10686)
Pool & Beach (2284)
Room & Suite (1335)
Overview
  • Excellent67%
  • Very good20%
  • Average7%
  • Poor3%
  • Terrible3%
Travellers talk about
“royal service”(2,356 reviews)
“the reserve”(1,178 reviews)
“mole”(511 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
Offers from Paradisus Punta Cana Resort
Hotel deals
Offers from Paradisus Punta Cana Resort
Hotel deals
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Reviews (14,637)
Filter reviews
10,319 results
Traveller rating
6,269
2,280
896
466
408
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6,269
2,280
896
466
408
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All reviewsroyal servicethe reservemolegabi beachjensy rijojuan cruzthe grillsanto polancodinner reservationsyhi spamain poolswim up barkids zonepersonal butlerdominican republictime sharedestination wedding
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1 - 5 of 10,319 reviews
Reviewed yesterday via mobile

Hi, I have never taken the time to write a review or any concerns on previous vacations, but this time I feel you guys ( Melia Corporations) should know that I’m extremely disappointed on my recent stay at Paradisus Punta Cana Resort, Dominican Republic. The...More

1  Thank maydivysb
Hotel's Favourite
Reviewed 10 May 2018

From the moment we entered the lobby the customer service was outstanding. Check in was very quick and easy, and we were escorted to our room in a buggy. The resort grounds are immaculate considering how big the resort is. The shuttle service is a...More

7  Thank Sital P
Response from Paradisus P, Director de Relaciones con Clientes at Paradisus Punta Cana ResortResponded 11 May 2018

Dear Sital D, Regards from Paradisus Punta Cana! Your review wowed me! Thank you so much, I’m very pleased to read that Paradisus Punta Cana exceeded your expectations and so did the friendliness of our staff members! They really work for the best! I would...More

Reviewed yesterday via mobile

My family I visited this resort thinking that I would have the same quality as other locations we have visited before like Los Cabos or Cancun. The quality is horrible poor. Our room was falling apart, water smell all over, door knobs falling apart, the...More

Thank GARAYFAMILY
Reviewed yesterday

Resort is very beautiful, very large with shuttles that take you from the room to lobby and to the beach. I am here on a Fitness Teacher Exchange and the staff and entertainment staff were all so helpful and friendly. I took and taught several...More

1  Thank Yvonne D
Reviewed yesterday via mobile

From 1 to 5 I give a 2 1/2. Food very good, cleaning needs more attention. Had a problem with my room key during the evening had to call 3 times and the answer was that they were sending somebody to help. Never happened. I...More

Thank ingridverarosa
View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Room Service
Restaurant
Bar/Lounge
Free Parking
Spa
Breakfast included
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Wheelchair Access
Breakfast included
Meeting Rooms
Laundry Service
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Casino and Gambling
Golf course
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$211 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Punta Cana
#17 Casino Hotel in Punta Cana
#21 Top resorts Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#24 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$211 - US$539 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Punta Cana
#17 Casino Hotel in Punta Cana
#21 Top resorts Hotel in Punta Cana
#22 Spa Hotel in Punta Cana
#23 On the Beach Hotel in Punta Cana
#24 Luxury Hotel in Punta Cana
#33 Romantic Hotel in Punta Cana
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (10686)
Pool & Beach (2284)
Room & Suite (1335)
Dining (908)
Amenities (200)
Family and Play Areas (88)
Business Centre & Event Rooms (58)
Questions & Answers
Ask a question
misserica3
12 July 2018|
Answer
Response from Jiel J | Reviewed this property |
The reserve is on the same property it just has its own private beach and pool. You still have access to the entire resort. However this is a family resort, not adults only.
0
Votes
Natali P
11 July 2018|
Answer
Response from Travellerforever33 | Reviewed this property |
I’m not sure as we booked an all inclusive trip for a week. This included flight, transfer and hotel/food/drinks.
0
Votes
Room Tips
"Upgrade to the Reserve for larger rooms and more pools and amenities"
Read review
"Fridge wasn’t cold. TV broke and was very old. But I don’t go on trips for the rooms. The service and front..."
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". It can be a long walk from place to place and a tram runs every 10 minutes or so to transport guests."
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"A room near the pool"
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