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First, let me start by saying we did not choose this resort on our own accord - we were there for a family wedding of about 75 people. We have previously staying at a Hideaway Royalton in Cancun (Diamond Club there too) and were disappointed...More
I came to the Royalton Hideaway the week of Aug 13 with my wife and son. It’s a very nice resort. The grounds and the rooms were clean. The staff was very attentive...Fleury was a great butler, and Juan and his wait staff was fantastic...More
We enjoyed a 6 day vacay at the Hideaway. It was a nice hotel, food was ok nothing to rave about. The room was ok, would have like a dual sink and a jacuzzi tub. Butler Jodanny was great and housekeeping Eulalia was amazing. She...More
We went with 4 other couples and we all stayed in the Swim Up Suites. They had Enrique as there Butler and we had Fleury both did awesome although Enrique handle most of the reservations for our group. The front desk staff were always helpful:...More
Thank Douglas R
Response from comunity1puj, Manager at Hideaway at Royalton Punta CanaResponded 4 days ago
It fulfil us with proudness to learn you had a fantastic stay in our property, we would love to express our gratitude for you amazing comments and for the moment you took to provide them to us.
To our exclusive Diamond Club member...More
This is hotel is not up to the royalton standards. The toilet clogged and backed up everyday and I complained to the front desk and the issue was never resolved., Then I receive a call from the front to tell me that the toilet paper...More
This is a great hotel to “chill” — it is not a party hotel. The Hideaway pool area is relatively quiet, as is the Hideaway beach section. When I visited last Christmas (as a couple), I was able to read 3 novels in one week... More
This is a great hotel to “chill” — it is not a party hotel. The Hideaway pool area is relatively quiet, as is the Hideaway beach section. When I visited last Christmas (as a couple), I was able to read 3 novels in one week. We actually met a lot of great families from the UK (we are from Montreal).