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Sanctuary Cap Cana by AlSol

PricelineUS$367*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
US$490*
US$367*
Great Deal
US$414*
US$414*
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Sanctuary Cap Cana by AlSol
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4,437 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Cap Cana by AlSol
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Showing 3,870: English reviews
Philadelphia
Reviewed 26 April 2016

My husband and I stayed here for 5 nights in April 2016. We were greeted by friendly people, cool towels, and champagne. Check in was quick and easy. They do reserve a $300 (13k pesos) charge to your credit card for incidentals, but this is refunded to you when you check out if you don't charge anything to the room....

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Helpful?
6Thank babztaylor
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear babztaylor, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for posting a review about your experience on TripAdvisor. I am very glad to read your appraisal of the beauty of our premises, and the friendliness of our staff that along with our international cuisine made you feel at home. At Sanctuary Cap Cana it...

Saint Charles, Missouri, United States
Reviewed 25 April 2016

We absolutely LOVED this resort! They were at capacity the entire time and you would have never known it. Everyone on the staff was so personable and involved. They knew what we were up to each day and would ask about our excursions etc. Everyone was super friendly and accommodating! We made so many new friends, and the staff- Henry...

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Helpful?
Thank AmandaK778
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear AmandaK778, Thank you very much for taking time to share your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very delightful to read your positive and motivating lines referring our beautiful grounds, our international cuisine and the excellent service from our friendly staff that made you feel at home. This is...

Cherry Hill, New Jersey
Reviewed 25 April 2016

I read all the reviews of this place, and all the positive reviews fully lived up to the hype. Everything was amazing! We had a Castle room with the swim out pool (HIGHLY recommended because the pools close at 7pm, so this was needed for night swimming). We had room 1045 and my in-laws had room 1043 (which was the...

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Helpful?
2Thank steph616
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear steph616, Thank you for your publication on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol and for choosing our hotel.. I am thrilled to acknowledge that the friendliness of our team, our international cuisine and the beauty of our grounds, especially at the Castle section, meet or even exceeded your expectations based on the reviews from other...

Memphis, TN
Reviewed 25 April 2016 via mobile

This trip has been amazing. The resort is amazing - just as pictured- and as the other reviewers have said - the service is phenomenal! The entertainment staff - jay z, sexi belly, minor, butterfly - and the rest I can not remember - were very attentive and encouraging. They make the resort fun and work very hard to make...

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Helpful?
Thank antkish
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear antkish, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for your publication on TripAdvisor. I feel very happy to acknowledge that our friendly staff, beautiful grounds and entertainment options ensured you an unforgettable experience. At Sanctuary Cap Cana by Alsol it is our pleasure to service our guest with the finest hospitality. I will...

Atlanta
Reviewed 25 April 2016

We traveled to Sanctuary November 2015 and we had a really wonderful time. The people were very friendly, the hotel was nice, the rooms were great. We did not prebook transportation and we got a registered taxi at the airport (I think it was $15-$20 each way for two people). I should also mention it is only a 15 minute...

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Helpful?
Thank CaseyAtlanta
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear CaseyAtlanta, Thank you very much for taking time to share you experience at Sanctuary Cap Cana by Alsol on TripAdvisor and for choosing our hotel for your holidays on November. I am delightful to read that the excellent service from our friendly staff, along with the beauty of our grounds and our international cuisine exceeded your expectations as the...

Oviedo, Florida
Reviewed 24 April 2016 via mobile

Highly recommend a trip to Sanctuary at Cap Cana. Our first time to the Dominican Republic and very happy we stayed here. The staff is very attentive and full of happiness for their guests. Special kudos to William and Stalyn for exceeding our expectations!

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Helpful?
Thank Roz G
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Roz G, Thank you for having chosen Sanctuary Cap Cana by Alsol for your first holidays in Dominican Republic and for sharing your experience with the TripAdvisor travelers. I am pleased to read that the friendliness of our staff, the variety of our international cuisine and the beauty of our premises exceeded your expectations and made your first visit...

Newark, New Jersey
Reviewed 24 April 2016

Dear General manager, we would like to say thank you very much to your beautiful and professional staff, everyone was very friendly, but I woulf like to mention a few of them. Larry, Sandro, Eddie cona and Yaris from the restaurant. Also Antonia and margarita from the pool area. And also blue from the entertainment very talented. This was our...

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Helpful?
Thank jashira9785
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear jashira9785, Thank you for sharing your experience on TripAdvisor and for trusting Sanctuary Cap Cana by Alsol for your holidays. I feel very happy to acknowledge that our friendly team and beautiful premises ensured you a wonderful experience as you wrote in your publication states and I will share your motivating words with the people you named. At Sanctuary...

New Haven, Connecticut
Reviewed 24 April 2016

This was a gorgeous resort with excellent service. We wish we could have stayed longer! When we arrived, our room was not yet ready but we were offered champagne as a welcome drink and told we could eat lunch at Casa Bella. The grounds of the resort are sprawling and beautiful and the architecture is gorgeous. We stayed in an...

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Helpful?
3Thank Erica R
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Erica R, Thank you for choosing our hotel for your holidays and for taking time to post a review about your experience at Sanctuary Cap Cana by Alsol. I am very happy to read that our beautiful grounds, our international cuisine, our relaxing atmosphere and the excellent service of our friendly staff made your holidays unforgettable and I will...

Reviewed 23 April 2016 via mobile

My husband and I just stayed at the Sanctuary Cap Cana and I must tell you how amazing it was. Our butler that was assigned to us, William was so on point and there to help us with anything and everything. The restaurants are fabulous, especially the Italian restaurant. It's an all inclusive resort so you can drink and eat...

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Helpful?
2Thank Daniella T
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Daniella T, Thank you very much for writing a review about your stay at our hotel on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very pleased to acknowledge your motivating lines referring the friendliness of our staff, especially your butler William; the beauty of our premises and our international cuisine that made...

Reviewed 23 April 2016 via mobile

Had a fantastic time at Cap Cana. Can't think of anything I would change. Food was very healthy and delicious. Staff was so friendly and accommodating. Had a great time playing beach volleyball--even though we challenged the staff to a game and they didn't let us win!!!! Great people who are there to make sure you enjoy yourself. Will definitely...

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Helpful?
Thank Julie C
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Julie C, Thank you for taking time to share your experience on TripAdvisor and for choosing Sanctuary Cap Cana by Alsol for your holidays. I am very glad to read your compliments on the efforts and dedication demonstrated by our staff in all our areas that along with our international gastronomy made you enjoy an unforgettable vacation. At Sanctuary...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €311 - €602 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
#38 Spa Hotel in Punta Cana
#39 On the Beach Hotel in Punta Cana
#39 Luxury Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from Sanctuary Cap Cana by AlSol staff and other travellers.
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Questions? Get answers from Sanctuary Cap Cana by AlSol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“in the castle facing the ocean”
kgahan47, 28 Apr 2017 | Read review
“Everything was great with our room. The room was kept clean and fresh linens and supplies were supplied each day.”
gerardjs2015, 24 Apr 2017 | Read review
“Rooms on the beach are private and very convenient. Well worth the extra money.”
jeffsH7465VJ, 19 Apr 2017 | Read review
“More modern rooms in the Castle section, more traditional rooms in the Colonial section. Older rooms have noisier Aircon.”
stuart244, 19 Apr 2017 | Read review
“There is a variant of different rooms, we would choose the beach front villas - there are other villas without access to the beach/sea”
kalesco, 18 Apr 2017 | Read review
5 of 5
Priceline
US$367* /night
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Booking.comUS$414
Hotwire.comUS$414
TripAdvisorUS$414
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Prices are for 1 room, 2 adults
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