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Sanctuary Cap Cana by AlSol

Bookit.comUS$436*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$508*
US$436*
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US$450*
US$450*
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Sanctuary Cap Cana by AlSol
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4,530 Reviews from our TripAdvisor Community

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There are newer reviews for Sanctuary Cap Cana by AlSol
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Showing 3,956: English reviews
Reviewed 7 April 2016 via mobile

From day one the people here were amazing from the concierge to the checkin to the entertainment, especially Diesel. The restaurants are top notch. House keeping is good and come back several times a day. Overall a best value for the money and experience.

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Helpful?
Thank Mark M
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Mark M, Thank you for posting a review about your experience among us at Sanctuary Cap Cana by Alsol. I am thrilled to read that our friendly staff made your holidays unforgettable from the first minute you were welcomed into our hotel grounds. Our passion at Sanctuary Cap Cana by Alsol is to provide the best guest experience to...

Reviewed 7 April 2016 via mobile

Wonderful! Absolutely beautiful resort! Service and facilities were exquisite. I would definitely visit Again! It will be bittersweet to leave tomorrow. I wish we could stop time. Jay-Z was a great guide and resident professional.

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Helpful?
Thank Aaron D
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Aaron D, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for sharing your experience with other travelers on TripAdvisor. I am very pleased to read that our entertainment staff along with our gastronomy and friendly service made you enjoy from a memorable holidays. I will congratulate all those staff members that made it possible....

Reviewed 6 April 2016 via mobile

We stayed at the Sanctuary for 5 nights. Upon arrival we found the landscaping and aesthetic quality of the resort to be lovely. We stayed in a villa which was supposed to be two queen beds, but the beds were made up like one bed??? The chaise lounges on our patio had no cushions. There was only one light in...

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6Thank Figawi
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Figawi, Thank you for sharing your experience on TripAdvisor and for having chosen our hotel for your holidays. I regret to acknowledge that our beach, ambiance and gastronomy could not meet your expectations nor ensured you a pleasant holiday. I extend my apologies if our Commercial team in their promotions somehow misinformed you about what we have to offer....

Reviewed 5 April 2016 via mobile

We had a great stay at Sanctuary Cap Cana. As others mentioned, the food is better than the average all inclusive. The rooms are nice and resort grounds are well maintained. There is also daily and nightly entertainment. The staff is very attentive and friendly as well, particularly jay-z, who was always entertaining. The minor negatives are that the there...

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Helpful?
Thank bapeezy
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear bapeezy, Thank you for taking the time to share with us how your holidays at Sanctuary Cap Cana by Alsol were. It will be a happiness for my team (especially for Jay Z) to acknowledge that their excellent service and friendliness made your holidays unforgettable as it is our goal at Sanctuary Cap Cana by Alsol and we appreciate...

Reviewed 5 April 2016 via mobile

My husband and I came to vacation here at sanctuary cap cana and it was wonderful. The staff was friendly especially Jay-Z. He made sure you had a drink in your hand at all times. The nightly entertainment was fun. The room was pretty nice as well. The beach had plenty of space and they also had four different pools...

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Helpful?
Thank amishaptl84
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear amishaptl84, Thank you for your publication about your experience at Sanctuary Cap Cana by Alsol on TripAdvisor. I feel proud and thankful for your compliments on the efforts and dedication demonstrated by our entertainment staff, especially Jay Z, to make your holidays unforgettable. At Sanctuary Cap Cana by Alsol it is our pleasure to service our guest with the...

Ottawa, Canada
Reviewed 5 April 2016

Let me start by saying this was our 20th trip in the Caribbean and we found paradise. The site is beautiful, the food is very good with a wide variety that will please everyone and the staff is amazing. Our server Yarris for breakfast knew exactly what we like every morning and she was so polite with a beautiful smile....

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4Thank Ottawa O
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Ottawa O, Thank you for writing a comment on TripAdvisor about your experience at Sanctuary Cap Cana by Alsol. I am very happy to read how our friendly staff made your holidays relaxing and entertained. At Sanctuary Cap Cana by Alsol we want to guarantee unforgettable holidays to our beloved guests. I will congratulate Carlos, Jaslierys and Carlos for...

Reviewed 5 April 2016 via mobile

Had a wonderful time at this resort! Amazing time! The staff are very friendly. Jay - Z always took care of us by the pool and the disco disco. He was a lot of fun. Also, Diesel always full of entertainment. Danny who is the bartender at the castle makes the best Mojitos! Wilson took care of us at the...

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Helpful?
Thank Octavio O
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Octavio O, Thank you for taking time to post a review on TripAdvisor about your experience at Sanctuary Cap Cana while attending your wedding. I am very happy to read your enthusiastic lines referring the beauty of our premises and the excellent service provided by our friendly staff that made your stay unforgettable especially in the evening of your...

Reviewed 4 April 2016 via mobile

My husband and I had a wonderful vacation getaway to Sanctuary. The location was gorgeous and the staff was the friendliest we have ever encountered. Our butler, Henry, was fantastic! All the bar and restaurant staff were wonderful! The facilities were spotless and service was superb. We hope to return again one day!

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Helpful?
1Thank Ellen K
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear Mr. and Mrs. Kliethermes, Thank you for choosing Sanctuary Cap Cana by Alsol for your holidays and for sharing your experience on TripAdvisor. I am very pleased to read your appraisal of our friendly team (in especial from your butler Henry who will be congratulated), our services and facilities that made your stay wonderful as you wrote in your...

Orlando, FL
Reviewed 4 April 2016

My wife and I stayed at Sanctuary Cap Cana March 11-15. We loved it! I asked when we checked in and was told that they were at 86% occupancy. Hard to believe they gave accurate information because we never saw crowds. The main pool was the most crowded during the day, but we certainly never saw all of the lounge...

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Helpful?
8Thank activetrveller
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear ActiveTraveler, Thank you very much sharing your feedback with the tripadvisor travelers and for choosing Sanctuary Cap Cana by Alsol for your family vacation. I appreciate your positive valuation about our international gastronomy, our beautiful and relaxing grounds and the excellent service provided by our friendly staff. At Sanctuary Cap Cana by Alsol it is our pleasure to service...

Knoxville, Tennessee
Reviewed 4 April 2016

Always very courteous, polite, respectful and all seem genuinely humble and serving. Many called us by our names daily. Our Butler, Henry was outstanding!! I had a bad mattress, it was changed out THAT DAY!! Sonto, Cristobal, Miguel, Conan, Larry, Tina were outstanding Servers in the Buffet area as well as the Blue Marlin and others. We also thoroughly enjoyed...

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Helpful?
Thank stan19532016
Kawana P, General Manager at Sanctuary Cap Cana by AlSol, responded to this review

Dear stan19532016, Thank you for choosing our hotel for your holidays and for taking time to post a review about your experience at Sanctuary Cap Cana by Alsol. I am very happy to read that our friendly staff and especially your butler Henry went beyond their duties to make your holidays unforgettable. At Sanctuary Cap Cana by Alsol our goal...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Its inspired design combines the charm of a Spanish colonial village with the laid-back sensuality of the Caribbean and the stylish sophistication of streamlined, modern design accents. Bougainvillea-lined pathways lead guests through the resort grounds to 176 expansive, private suites housed in replicas of a tower, colonial buildings and fortress. Within the resort are 5 exceptional restaurants, 5 bars, an elegant casino, a half-mile private beach with sugar-white sand, and meeting space for up to 500 guests, while just minutes away lie all the world-class recreational appeals of Cap Cana. ... more   less 

Additional Information about Sanctuary Cap Cana by AlSol

Address: Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €295 - €564 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sanctuary Cap Cana by AlSol 5*
Number of rooms: 174
Reservation Options:
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Also Known As:
Sanctuary Cap Cana Hotel Punta Cana
Sanctuary Cap Cana Resort
Hotel Style:
#4 Family Hotel in Punta Cana
#13 Romantic Hotel in Punta Cana
#38 On the Beach Hotel in Punta Cana
#38 Luxury Hotel in Punta Cana
#38 Spa Hotel in Punta Cana
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for 2nd or 3rd floors for best beach views from the room, but you won't spend much time there.”
micahwitz, 29 May 2017 | Read review
“4001 for 2 couples.”
keithh247, 28 May 2017 | Read review
“Stay in the Castle, it's very quiet”
HangingwithMrCooper, 28 May 2017 | Read review
“Royal Villa 2007 is nice however crabs will make their way to your room from the ocean and stray cats ponder about begging for food..”
Mateux, 28 May 2017 | Read review
“Just better pillows! ”
classicbodies1, 28 May 2017 | Read review
5 of 5
Bookit.com
US$436* /night
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Booking.comUS$450
Hotwire.comUS$450
HotelQuicklyUS$508
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Prices are for 1 room, 2 adults
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