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    Sanctuary Cap Cana by Playa Hotels & Resorts

    Boulevard Zona Hotelera, Playa Juanillo, Punta Cana 0809, Dominican Republic
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    1/1/2018 2/1/2018
    Traveller (7010)
    Room & Suite (1484)
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    Overview
    • Excellent73%
    • Very good18%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “blue marlin” (931 reviews)
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    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Rooftop Terrace
    Butler Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Barcelo Bavaro Palace
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    The Westin Puntacana Resort & Club
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,948)
    There are newer reviews for Sanctuary Cap Cana by Playa Hotels & Resorts
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    1,011 - 1,015 of 4,351 reviews

    Reviewed 19 September 2016

    This place is far the best and bang for your buck. Over 233 rooms with like six different castle style buildings. Drinks are strong but they can make it to your liking. The views are amazing especially the beach. Staff was nice, teach you Spanish...More

    1  Thank Michelle19852008
    Response from AlSolResortsCapCana, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 21 September 2016

    Dear Michelle19852008, Taiguey!! Congratulations on your Wedding Anniversary!! We are very happy to learn that your stay was a most pleasant one, and that you were highly satisfied with our service. We have strived to deliver the most memorable experience to our valued guest. We...More

    Reviewed 19 September 2016

    Beautiful place in an idyllic setting, lovely people, especially Mr New York, great, fun guy he is the gym and water aerobic instructor....makes workout entertaining..Mr New York is very experienced and patient. The surroundings are gorgeous and I will definitely return.More

    Thank Jo F
    Response from AlSolResortsCapCana, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 21 September 2016

    Dear Jo F, Taiguey!! Thank you very much for taking time to share your experience on TripAdvisor, following your recent visit. It was a pleasure to note that you were happy with our entertainment activities, overall services and been able to enjoy the relaxed ambiance...More

    Reviewed 19 September 2016 via mobile

    Spent 14 nights was a great hotel food was great was a great relaxing time , need to give a big shout out to Mr New York made the holiday so enjoyable a true gentleman and an awesome instructor and made it so much fun...More

    1  Thank -CARRA-YNWA
    Response from AlSolResortsCapCana, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 21 September 2016

    Dear ARRA-YNWA, Taiguey!! Thank you for have taken the time to share such an enthusiastic review about your recent visit to Sanctuary Cap Cana. We are overjoyed to read that you’ve enjoyed your stay, specially our entertainment staff and their activities. Please be confident that...More

    Reviewed 19 September 2016 via mobile

    Excellent Place! Local people are so nice and pleasant to be around. They always are happy to assist with anything. Will recommend this place many times over! A++ Favorite person is Martin Lawrence! butterfly and chevron and Kevin hart and New YorkMore

    Thank Jon-Derek J
    Response from AlSolResortsCapCana, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 21 September 2016

    Dear Jon-Derek J, Taiguey!! Congratulations on your honeymoon!! It is with great pleasure that I read your feedback about how much we achieved in exceeding your expectations during your stay, providing you an outstanding service and by being very attentive towards your needs. Please know...More

    Reviewed 18 September 2016

    My travel buddy and I decided to try this location because of its' 5 star rating and the picturesque ad. We were there for 5 days. It is a very nice facility with a village setting. The grounds are spacious and very well kept. We...More

    5  Thank travelingTNgrandma
    Response from AlSolResortsCapCana, General Manager at Sanctuary Cap Cana by Playa Hotels & ResortsResponded 18 September 2016

    Dear travelingTNgrandma , Taiguey!! Thank you very much for choosing Sanctuary Ca Cana Resort as host to your previous holidays. I feel pleased to know how much you enjoyed our Resort and room facilities, as well as how we manage to exceed your expectations by...More

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    Xeliter Caleton Villas Cap Cana
    36 reviews
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    Secrets Cap Cana Resort & Spa
    1,815 reviews
    #4 of 112 hotels in Punta Cana
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Room Service
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$303 - US$670 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Punta Cana
    • #13 Romantic Hotel in Punta Cana
    • #28 Spa Hotel in Punta Cana
    • #29 Luxury Hotel in Punta Cana
    • #29 On the Beach Hotel in Punta Cana
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 174
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, TravelUp, Travelocity, Hotwire, Orbitz, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and Evoline ltd so you can book your Sanctuary Cap Cana by Playa Hotels & Resorts reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Dominican Republic >
    • La Altagracia Province >
    • Punta Cana
    • Also Known As
    • Sanctuary Cap Cana Hotel Punta Cana ,
    • Sanctuary Cap Cana Resort
    Add Photo Photos
    Traveller (7010)
    Room & Suite (1484)
    Pool & Beach (1407)
    Dining (593)
    Hotel & Grounds (3856)
    Bathroom (83)
    Family and Play Areas (26)
    Business Centre & Event Rooms (10)
    Nearby
    Xeliter Caleton Villas Cap Cana
    36 reviews
    2.55 km away
     
    Secrets Cap Cana Resort & Spa
    1,815 reviews
    1.62 km away
     
    Nearby Restaurants
    Little John
    600 reviews
    .56 km away
    Blue Marlin
    177 reviews
    .06 km away
    La Mona Nouvelle Cuisine
    150 reviews
    .42 km away
    Sanctuary Town
    17 reviews
    .19 km away
    Nearby Attractions
    Hoyo Azul
    2,684 reviews
    4.59 km away
    Juanillo Beach
    613 reviews
    .79 km away
    Indigenous Eyes Ecological Park & Reserve
    767 reviews
    4.94 km away
    Marina Cap Cana
    168 reviews
    4.11 km away
    Ask a question
    Questions & Answers
    Allison R
    Hello! My significant other and I booked a honeymoon suite for April of next year which we are so excited for. I do have a few questions and concerns after reading many reviews that have caused my confusion. I read that some honeymoon suites are better than others depending on what room they put you in... is this true? I read room 3047 was the best but when I called to ask about it, the staff said it is an “imperial suite” although it’s listed as a “honeymoon suite” in reviews. Another question I have is are all of the restaurants in Sanctuary Town included in the all inclusive package? As well as the beers in the world bar there? Some reviewers mentioned paying extra for Coronas. Not sure why. And last, is it true that the restaurants rotate every day for when they will be open? I assumed every restaurant would be available to dine at daily. Hope to hear back.
    8 December 2017|
    AnswerShow all 5 answers
    Response from skylineview | Reviewed this property |
    I've submitted my review and several pictures, but the current status is pending until approved by TA. Photos were submitted at 2 different times, so may not be public at the exact same time. The honeymoon suite is very... More
    1
    Vote
    Maria T
    4 December 2017|
    Answer
    Response from flipflop_man | Reviewed this property |
    Hi, I have just sent you a PM with the contact details
    0
    Votes
    Jennifer T
    3 December 2017|
    Answer
    Response from flipflop_man | Reviewed this property |
    Please see the PM I have sent you which includes a link to the relevant information
    0
    Votes
    Room Tips
    "We were in a beach view 2nd floor Junior suite,,,,,and loved it!"
    Read review
    "Castle is amazing but pretty far from the main life of the resort.We were happy in our beach front rooms."
    Read review
    "In 3020 Oceanfront Junior Suite and loved the HUGE lanai. The Castle swim out suites are also gorgeous. You..."
    Read review
    "Standard rooms are great, no real need to up-grade"
    Read review
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