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The Royal Suites Turquesa by Palladium

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The Royal Suites Turquesa by Palladium
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5,652 Reviews from our TripAdvisor Community

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Showing 2,846: English reviews
Belgium
Reviewed 3 January 2016

This was our 13th holiday in a row in the Dominican Republic, so we have a good idea of what to expect or not to expect. The hotel is packed with German people (probably about 80 percent). Apart from one couple, my husband and I were probably the only Belgian people there. It started off bad as we checked in....

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Helpful?
1Thank Soniake
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium for your holidays as well as, by the valuable time you’ve taken to let us know about your recent experience. We truly lament the inconveniences you have experienced during your stay since our goal is to surpass all...

West Chicago, Illinois
Reviewed 3 January 2016

I felt like the food at this resort was above average for an all inclusive. The restaurants had a good amount of diversity. The beach area was also very nice. The room itself was good. Found white giftshop on the beach, few minutes walking right from the hotel. Awesome prices for trips and souvenirs. Find them;) Customer service at times...

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2Thank Gabriel T
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your precious time to review your experience in our The Royal Suites Turquesa by Palladium, your appreciation to our property and your constructive comments are very valuable to us. We are also excited of learning we were able to meet your expectation especially with our food and beverage’s proposal. Your...

Bayside, New York
Reviewed 3 January 2016 via mobile

we visited this resort for the new year. this resort is huge and equipped with ANYTHING you can need. my boyfriend got a minor cut on his foot and our butler, Ynando (King Kong), personally visited our room twice a day to put medicine for him. his service was outstanding. we would definitely come back to this place again

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1Thank sjsjh2010
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to extend you our gratitude by having selected our The Royal Suites Turquesa by Palladium as the preferred place to experience an excellent holidays. I also thank you for your sincere feedback about our services. We attach a great importance to your comments and they are always taken with our maximum interest....

Reviewed 3 January 2016 via mobile

This was one of the best overall vacation experiences we had in Dominican Republic. The resort was excellent but our personal butler King Kong made our experience even more divine. We will definitely comeback and make sure we get King Kong again.

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2Thank Daniel K
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Many thanks for your preference in the selection The Royal Suites Turquesa by Palladium as your vacation destination. I also would like to extend our gratitude because you have taken some of your precious time to share your experience regarding this trip in our property through Tripadvisor and by the advertising to future travelers about our excellent product....

USA
Reviewed 2 January 2016

The Royal Suites Turquesa is beautiful. There are 3 other hotels/villas in the resort itself but the the Royal Suites is the adults only section and is private. Guests from the other hotels in the resort cannot use the amenities/restaurants in the Royal Suites section but the Royal Suites guests have full access to all the other amenities and restaurants...

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3Thank World_JetsettersUsa
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We appreciate your comments regarding your stay at The Royal Suites Turquesa by Palladium on Tripadvisor! It is always a pleasure to receive positive feedback from you about us! We are seriously committed to the achievement of our guests’ satisfaction, thus your opinions are of the utmost importance to us. We carefully reviewed all your observations and we...

Reviewed 2 January 2016 via mobile

Speacial thanks to Carlos, Maxim and Kingkong for their help and servis It was a Great Holiday in Punta Cana, thanks to all employees to doing a great job. Always very friendly. The buffet restaurants were ok but l missed the traditional food.

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Thank Vanessa V
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much by sharing your kind feedback on TripAdvisor with travelers around the world. It pleased us greatly to host you during the unique experience you lived in our premises and we are glad that you appreciated our delightful food, our attentive staff and beautiful grounds. At The Royal Suites Turquesa by Palladium, we have every...

Winnipeg
Reviewed 1 January 2016

This was a vacation with my daughter, and we had a wonderful time. We stayed in building 52, and were impressed by the facilities and staff. The butler service is a particularly great feature. Ynando ("King Kong") is a wonderful character and fantastic butler. He went above and beyond to show us around, book our meals, and check in with...

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Thank MarionWinnipeg
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Many thanks by your preference in the selection The Royal Suites Turquesa by Palladium for your recent vacation. I also would like to extend our gratitude by having shared your experience regarding this trip to our property through Tripadvisor advising at the same time to future travelers about our excellent services. Besides our guests, our personnel is one...

Winnipeg, Canada
Reviewed 1 January 2016 via mobile

This was our first warm destination vacation and everything met or exceeded our expectations. Our butler Ynando (King Kong) made our stay feel like home and was a pure pleasure to deal with; he helped us understand what we needed to do to make the most of our trip, even making dinner reservations on our behalf when we forgot to...

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Thank George J
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a genuine...

Winnipeg, Canada
Reviewed 1 January 2016 via mobile

We stayed in the Royal Suites and everything was fabulous! The weather was great everyday, food, and especially our butler service!!! Ynando (King Kong) was friendly, knowledgeable, helpful and always there to serve!!! We made a new amigo. He makes you laugh and just adds joy to your trip!!! We will definitely be asking for King Kong on our next...

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Thank Kamara J
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Many thanks by your preference in the selection The Royal Suites Turquesa by Palladium for your recent vacation. I also would like to extend our gratitude by having shared your experience regarding this trip to our property through Tripadvisor advising at the same time to future travelers about our excellent services. Besides our guests, our personnel is one...

Reviewed 30 December 2015 via mobile

The Royal Suites is part of a large resort that is for adults only. You still have access to all of the other amenities but there are two large adult only pools that we really enjoyed. The food was decent for an all inclusive resort in the Caribbean. Dinner at the Mexican a la cart restaurant was our favorite dinner....

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Thank Megan S
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium for your holidays as well as, by the valuable time you’ve taken to let us know about your recent experience. We truly lament the inconveniences you have experienced during your stay since our goal is to surpass all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €233 - €528 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#13 Casino Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#18 On the Beach Hotel in Punta Cana
#19 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
635 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Swim up is nice but don't let is stop you reserving even if you cannot get one.”
 of 5 bubbles P1466EPjoanneb, 24 Feb 2017 | Read review
“Bavero is great. Try booking the swim up rooms.”
 of 5 bubbles jgfan3, 23 Feb 2017 | Read review
“This is very good place spend vacation”
 of 5 bubbles lwilt, 21 Feb 2017 | Read review
“Spend the extra on the swim up - we did and we would do it again.”
 of 5 bubbles Lawsy9456, 21 Feb 2017 | Read review
“swim out room are not private when sitting on patio. Second and third floors are more private when sitting on the balcony.”
 of 5 bubbles 833lisal, 20 Feb 2017 | Read review
5 of 5