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The Royal Suites Turquesa by Palladium

15.9 km from Punta Cana centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
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5,649 Reviews from our TripAdvisor Community

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Showing 2,843: English reviews
Reviewed 5 January 2016

We were at the Royal Suites for 6 nights over New Years. Overall we enjoyed our stay but would not rate this a 5-star hotel based on US or UK standards. Room: We had a deluxe room on the third floor. It was very large with seating area, balcony overlooking the pool and jacuzzi tub in the room. The room...

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Helpful?
1Thank Olivia K
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I want to thank you for the preference in selecting the Royal Suites Turquesa as your preferred destination in the Caribbean, as well as by the precious time you’ve taken to share your concerns. Concerning to the perception reflected on your opinions about accommodation I would like to clarify and speak up for the very...

Boca Raton
Reviewed 5 January 2016 via mobile

We were extremely disappointed by the following issues: 1. We paid extra for a "swim up" room. Te pool was unusable because the water did not look clean, the pool bottom showed yellow stain. The water level was below the skimmer indicating the absence of water circulation. We brought the issue many times to the front desk but were met...

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1Thank buffymaignan
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to extend you our gratitude by having selected The Royal Suites Turquesa by Palladium, as the place to spend your recent holidays. We attach a great importance to your comments and they are always taken with our maximum interest. We carefully reviewed all your observations and we would like to express our...

Ontario
Reviewed 5 January 2016

The hotel, room and grounds were very clean with amazing service anywhere we went. We stayed in the 5600 block where our butler was Angel R. If you can book and request a butler it should be Angel, one amazing person. He goes above and beyond, he's always smiling, happy and more than willing to help you. Another recommendation is...

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Helpful?
2Thank Seinfield
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you by your preference in selecting our The Royal Suites Turquesa by Palladium аs your preferred place for an excellent holidays as well as, by time you’ve taken to let us know about your experience. We always center our greatest interest and value in all guests’ opinions. Focusing our efforts...

Saskatoon, Canada
Reviewed 4 January 2016

The Royal Suites is on the same resort as the rest of the Palladium group of hotels, it is the adult only luxury side. We spent a week there over Christmas 2015 in a swim-up room. Each building gets their own butler to use for anything you could need or want, our main butler was Abel, he was extremely helpful...

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Helpful?
3Thank Kylee S
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are so proud that our gastronomy offer, accommodation and excellent services provided by our staff have surpassed all your expectations. Nowadays we understand that a genuine...

Reviewed 4 January 2016 via mobile

Had a great stay at the Royal suites everyone was so helpful and we have booked again, thanks to Nyando (King Kong), eugenio and victor for making our stay so good. All the restaurants were fantastic, our favourites were the steakhouse and the Japanese. The level of service in the presidential suite is superb. Also special thanks to Wanda at...

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Helpful?
1Thank Liz H
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have been another motive to surpass all your expectations. Nowadays we...

London, Canada
Reviewed 3 January 2016

Just got back from a 6 day stay at The Royal Suites Turquesa by Palladium. The staff there are very friendly. The lady at the front desk Ingrid was so nice. She check us in and always greeted us when we passed her in the lobby. She even helped us get a hold of our travel rep when we had...

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Helpful?
Thank ntmann
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your valuable time to review your stay at The Royal Suites Turquesa by Palladium. We really appreciate any kind of feedback. In fact, we are proud of that our gastronomy offer, accommodation and excellent services provided by our staff have been another motive to surpass all your expectations. Nowadays we...

Zurich, Switzerland
Reviewed 3 January 2016

We spent one week at the royal suites Turquesa at the end of december 2015, This hotel below to a huge complex with all the activities we could ask for. The royal Suites is the quietest of the tree hotels, perfect to chill and relax. The room, the facilities, the swimming pool, etc.. were very clean. About the food, we...

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Thank sabri470
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, We appreciate your comments regarding your stay at The Royal Suites Turquesa by Palladium on Tripadvisor! It is always a pleasure to receive positive feedback from you about us! We are seriously committed to the achievement of our guests’ satisfaction, thus your opinions are of the utmost importance to us. We carefully reviewed all your observations and we...

Belgium
Reviewed 3 January 2016

This was our 13th holiday in a row in the Dominican Republic, so we have a good idea of what to expect or not to expect. The hotel is packed with German people (probably about 80 percent). Apart from one couple, my husband and I were probably the only Belgian people there. It started off bad as we checked in....

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1Thank Soniake
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to thank you for your preference in selecting The Royal Suites Turquesa by Palladium for your holidays as well as, by the valuable time you’ve taken to let us know about your recent experience. We truly lament the inconveniences you have experienced during your stay since our goal is to surpass all...

West Chicago, Illinois
Reviewed 3 January 2016

I felt like the food at this resort was above average for an all inclusive. The restaurants had a good amount of diversity. The beach area was also very nice. The room itself was good. Found white giftshop on the beach, few minutes walking right from the hotel. Awesome prices for trips and souvenirs. Find them;) Customer service at times...

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Helpful?
2Thank Gabriel T
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, Thank you very much for taking some of your precious time to review your experience in our The Royal Suites Turquesa by Palladium, your appreciation to our property and your constructive comments are very valuable to us. We are also excited of learning we were able to meet your expectation especially with our food and beverage’s proposal. Your...

Bayside, New York
Reviewed 3 January 2016 via mobile

we visited this resort for the new year. this resort is huge and equipped with ANYTHING you can need. my boyfriend got a minor cut on his foot and our butler, Ynando (King Kong), personally visited our room twice a day to put medicine for him. his service was outstanding. we would definitely come back to this place again

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1Thank sjsjh2010
ltajes, Gerente at The Royal Suites Turquesa by Palladium, responded to this review

Dear Guest, First of all, I would like to extend you our gratitude by having selected our The Royal Suites Turquesa by Palladium as the preferred place to experience an excellent holidays. I also thank you for your sincere feedback about our services. We attach a great importance to your comments and they are always taken with our maximum interest....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Royal Suites Turquesa is an exclusive VIP area of 140 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalized service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only. ... more   less 

Additional Information about The Royal Suites Turquesa by Palladium

Address: Avda. Francia s/n | Playas de Bavaro Higuey, Punta Cana 23000, Dominican Republic
Region: Caribbean > Dominican Republic > La Altagracia Province > Punta Cana
Price Range: €233 - €528 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Royal Suites Turquesa by Palladium 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
The Royal Suites Turquesa By Palladium Hotel Punta Cana
Royal Hotel Punta Cana
Hotel Style:
#13 Casino Hotel in Punta Cana
#16 Top resorts Hotel in Punta Cana
#18 On the Beach Hotel in Punta Cana
#19 Luxury Hotel in Punta Cana
#35 Romantic Hotel in Punta Cana
#37 Family Hotel in Punta Cana
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Questions & Answers

Here's what travellers have asked, with answers from The Royal Suites Turquesa by Palladium staff and other travellers.
634 questions
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Questions? Get answers from The Royal Suites Turquesa by Palladium staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bavero is great. Try booking the swim up rooms.”
 of 5 bubbles jgfan3, 23 Feb 2017 | Read review
“This is very good place spend vacation”
 of 5 bubbles lwilt, 21 Feb 2017 | Read review
“Spend the extra on the swim up - we did and we would do it again.”
 of 5 bubbles Lawsy9456, 21 Feb 2017 | Read review
“swim out room are not private when sitting on patio. Second and third floors are more private when sitting on the balcony.”
 of 5 bubbles 833lisal, 20 Feb 2017 | Read review
“swim up rooms are the best we liked we like 5504 and 5609”
  • KING KONG #1 Buttler thank you for making this even better than our first trip! We will be Back!
  • night time comes and light come on very pretty and You Can Swim Any Time!
  • decorated for our anniversary champagne rose petals
  • junior deluxe swim up rooms
  • and a fresh fruit plate
  • cabana suite swim ups
  • sitting and looking out from our patio at night
 of 5 bubbles ElizabethLAnne, 19 Feb 2017 | Read review
5 of 5