TRS Turquesa Hotel
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Avenida Francia S/N Playas De Bavaro Higuey, Punta Cana 23000 Dominican Republic
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Full view
Pool & Beach (2754)
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About
#13 of 163 hotels in Punta Cana
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Platinum level
TRS Turquesa Hotel is an exclusive VIP area of 372 luxurious rooms located within the Grand Palladium Resort in Punta Cana. Featuring private facilities and personalised service, the area includes an exclusive restaurant, concierge service and free Internet in the private lobby, air conditioned bar serving premium International beverages, exclusive pool with built-in Jacuzzis and bar service to the sun beds by the pool and at the beach, and much more. For adults only.
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Room & Suite (2,261)2,261
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Casino and Gambling
Free shuttle or taxi services
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Swimup bar
Poolside bar
Diving
Snorkelling
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Nightclub / DJ
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Solarium
Steam room
Adults only
24-hour security
Baggage storage
Concierge
Currency exchange
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
VIP room facilities
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Quiet
Languages Spoken
English, Spanish
Location
Full view
80Somewhat walkable
Grade: 80 out of 100
19Restaurantswithin 0.5 km
8Attractionswithin 0.5 km
Contact
Avenida Francia S/N Playas De Bavaro Higuey, Punta Cana 23000 Dominican Republic
Getting there
Car HireSee all Punta Cana car hire
11,919Reviews1,983Q+A100Room tips
Reviews
Traveller rating
- 8,901
- 1,775
- 733
- 307
- 203
Time of year
Traveller type
Language
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We went there for the second straight season and stayed there slightly more then a week. Food was very decent and slightly downshifted from the previous year, but always fresh; plentiful restaurants with good service and some restaurants were still on the top - LaBoheme was our favorite one. There was a disappointment with Capricho restaurant as it seemed like loosing it's management's grip. Transportation in the hotel was very good: anywhere you need to go, the driver will stop, pick you up and deliver where you need to be. Friendly and very accommodating staff. Daily and nightly performances were good. My favorite butler-Norris (not sure if I can pronounce her name correctly) was like a mom to us. Responding in 5 minutes when any kind of help was needed; and she was very accommodating, making arrangements with her was a breeze.…
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Responded 30 Apr 2020
Dear Explore213555, First of all, thank you for having chosen our TRS Turquesa one again, as final destination for your vacation at the Caribbean and for leaving your review in this important platform. We are proud to find out that you enjoyed during your stay our food transportations and our service . All your words, that are very valious to us, compensate our daily efforts to make your experience magic, and for sure will be shared with our team and with Norris, so they will go on with their excellent work. Exceeding your expectations is our priority and we hope to have the pleasure to welcome you back again in our property , in order to pamper you and let you enjoy the third fantastic experience with us. Best Regards, Maria Rizzi Customer Care
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My husband and I have traveled to TRS 4 times and the first 3 times we loved it. The rooms were clean and nice, the staff was very friendly, there were many restaurant and food options, the drinks were top shelf, the beaches were beautiful ..... but we had a very bad experience this last trip. My husband and I both ate a salad for dinner at one of the buffets and both became very ill. My husband recovered after a day but I got worse. I was taken by ambulance to a local hospital and spent 2 days there. My lab work showed that I had an intestinal bacterial infection. I understand that these things can happen but the resort refused to take any responsibility for it. They insinuated that we were just not used to their climate, drank to much, or ate unfamiliar foods. None of that was the case. Our vacation was ruined, we incurred thousands of dollars in hospital bills and I was ill for a week after returning home. We really just wanted TRS to admit that they were at fault but they were totally unwilling to take any responsibility and they treated us as if we were idiots. We were loyal customers that will not travel there again.…
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Responded 28 Apr 2020
Dear peggyg310, Firstly , thank you for choosing again our TRS Turquesa Hotel as final destination for your vacation at the Caribbean. We hope sincerely that your health conditions are better at the moment. We regret to find out that both you experienced some physical issue during your stay. We would like to point out that for all of us at TRS Turquesa, our guests' safety and security are a non negotiable priority. Due to this, we follow all the proper measures to get it, very meticolously. We replied to your claim , by offering all type of information and assitance after investigating your case. We hope that in the future, you will decide to offer us a new chance to welcome you back , in order to serve and pamper you again. Best Regards, Maria Rizzi Customer Care
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This was one of the best resorts I have stayed at. The staff add so much to the quality of your stay. The pool staff and main bar staff were fantastic and will be a key factor for a return visit. Rooms were very spacious and well equpped (500 block) Cleaned every day and included a turn down service every night. Food choice was plentyful and catered for everyone. Entertainment was great , Chic Caberet is a must for anyone visiting this resort . We WILL be returing !!
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Responded 23 Apr 2020
Dear annjones30, Thank you for choosing our TRS Turquesa Hotel for spending your vacation at the Caribbean. We are very proud to find out that during your stay you enjoyed a lot our facilities and service, our rooms, food and our fantastic Chic Cabaret show. Your positive comments will be shared with all our collaborators team for their knowledge to go on with their excellent work, in order to satisfy our guests' expectations. We really hope to host you again very soon here , to let you experiment a new an amazing experience with us! Best Regards, Maria Rizzi. Customer Care,
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We arrived on the 12th March 2020 for 2 weeks, only to have it cut short and had to be evacuated on the 19th due to the Coronavirus. What time we spent there was amazing. beautiful Junior Suite and fantastic pools and beaches. We got to talk to 3 lovely couples on the last fews days and i wish i got some contact details to stay in touch :(. Once all this madness thats going on in the world is over , we will definitely be rebooking as soon as the travel agents are back up and running. This was our second visit to the TRS , hopefully third time lucky .
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Responded 19 Apr 2020
Dear Anita K, Thank you for choosing TRS Turquesa to spend your vacations at the Wonderful Caribbean one more time. We are very glad to find out that during your stay, you could appreciate our beach , room and services. Your words will be shared with our Management, in order to follow up. We all hope that these difficult moments end as soon as possible and to see you again here for the third time , to enjoy again our service and facilities. Best Regards, Maria Rizzi Customer Care,
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I visited TRS Oct/19. From the moment I arrived I was delighted with the hotel services and personnel. Especially with Judy, the lady in charge of my section. Also with Kevin who keep my glass full every time I went by the pool. I have a great appreciation for the reception guy that help me with my travel agency and did a great effort to solve the problem with my reservation.
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Responded 13 Apr 2020
Dear Resort15275654490, Thank you for choosing our TRS Turquesa as final destination for your vacation and for your review. It is a great pleasure to us,to receive this kind of comments describing our hotel service and personnel. We will share your words with our collaborators, mainly with Judy and Kevin to go o with their good work. We hope to see you again in our hotel, to pamper you and let you experience a new amazing stay with all of us. Best Regards, Maria Rizzi Customer Care
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Men may wear nice shorts and a shirt with sleeves (no sleeveless). The only place that requires long trousers and closed toe shoes is Chic Cabaret.
I will send you the alcohol list I have. You can smoke outdoors.
If you book through Palladium Hotel group site or if you are a member of their Travel Club a shuttle is provided. I have arranged my own both through Punta Cana Mike & Punta Cana Limo.
Yes you get a choice of 4 bottles in your room. They have a lsit to choose from
123456…397
"Pick the room above the junior suite $$ wise if you can, to ensure close proximity to the ocean and restaurants"Read full review
"Junior suite with royal service includes a personal butler! Go for the swim up suite for romance."Read full review
123456…20
PRICE RANGE
€193 - €409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the royal suites turquesa by palladium hotel punta cana, royal hotel punta cana
FORMERLY KNOWN AS
The Royal Suites Turquesa
LOCATION
CaribbeanDominican RepublicLa Altagracia ProvincePunta Cana
NUMBER OF ROOMS
372
Payments made by partners impact the order of prices displayed and, for featured or sponsored sort orders, partners’ payments may also influence the order of the accommodations listed.
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Claim Your Listing Frequently Asked Questions about TRS Turquesa Hotel
Which popular attractions are close to TRS Turquesa Hotel?
Nearby attractions include Dominicana Rai (0.1 km), Olasouvenirs (0.2 km), and Vibe Room (0.2 km).
What are some of the property amenities at TRS Turquesa Hotel?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at TRS Turquesa Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at TRS Turquesa Hotel?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
What are some restaurants close to TRS Turquesa Hotel?
Conveniently located restaurants include Chic Cabaret & Restaurant Punta Cana, Onno's Bavaro, and Celina Restaurant.
Are there opportunities to exercise at TRS Turquesa Hotel?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at TRS Turquesa Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does TRS Turquesa Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at TRS Turquesa Hotel?
The staff speaks multiple languages, including English and Spanish.
Does TRS Turquesa Hotel have any great views?
Yes, guests often enjoy the ocean view available here.