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Viva Wyndham V Heavens

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Traveller (1913)
Pool & Beach (455)
Dining (190)
Overview
  • Excellent47%
  • Very good31%
  • Average15%
  • Poor4%
  • Terrible3%
Travellers talk about
“la gata”(101 reviews)
“betty boop”(34 reviews)
“small resort”(66 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Offers from Viva Wyndham V Heavens
Hotel deals
Offers from Viva Wyndham V Heavens
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Reviews (1,358)
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910 results
Traveller rating
414
268
138
51
39
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Time of year
LanguageEnglish
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414
268
138
51
39
Show reviews that mention
All reviewsla gatabetty boopsmall resortnirvana roomanimation teamfoam partycandy lovedominican restaurantminnie mousepool barsexy boya la carte restaurantshour room serviceminute walk to the beachrecommend this resortspecial thanksbeach restaurant
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1 - 5 of 910 reviews
Reviewed today via mobile

Really loved this resort! It was our first Adult Only and it won’t be my last one. Food is AMAZING!!! We had the Amnesia Room, really good size of room! Always cleaned. Animation team is awesome!!! Keep you entertained all day. Beautiful beach!!! Good to...More

Thank BlueMoon027
Hotel's Favourite
Reviewed 5 January 2018 via mobile

This is a smaller resort but that is what we were looking for. We were sceptical about going to Puerto Plata. No need, it is a beautiful place. The resort is very clean and the people working their were friendly. All but the Sunwing rep...More

20  Thank SFB1234
Response from VivaWVHeavens, Director General at Viva Wyndham V HeavensResponded 6 January 2018

Dear guest, Thank you for having taken the time to write this positive review. We are delighted that you selected us due to recommendations you read on Tripadvisor. We are even more thrilled that you enjoyed your stay with us. It would be a pleasure...More

Reviewed yesterday via mobile

The place is small and every staff member is very friendly, really gets you into the groove to do the activities, especially Robin Hood, Speedy, The Voice, Honey and Mamajuana. Look out for them and you will have a blast. Super funny, and very energetic....More

Thank Patz10
A TripAdvisor Member
1
Reviewed yesterday via mobile

It’s a great resort to be at. Amazing entertainment group for you to keep you entertain. Makes u happy and very helpful. They good a great job. Minnie mouse and Jack sparrow,candy love,Tarzan,Pinky,the voice, LILO,Mama juana,Honey,Chocolate,Betty boop they are great best animations aver they do...More

Thank A TripAdvisor Member
Response from VivaWVHeavens, Director General at Viva Wyndham V HeavensResponded yesterday

Dear customer, We appreciate the time you dedicated to write your remarks about your stay at Puerto Plata. Your review will assist us in our commitment to improve in all aspects of our operations. We regret not having been able to fulfill your expectations. Thank...More

Reviewed yesterday via mobile

I recently visited this resort, and what a pleasant surprise. Service is amazing, everyone is super friendly, food is amazing. They have entertainment every day and night, always a good time. The entertainment team are just amazing, we had a great time and made new...More

Thank sheyla m
Response from VivaWVHeavens, Director General at Viva Wyndham V HeavensResponded yesterday

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Puerto Plata and especially our resort for your vacation. We are thrilled to hear you had an excellent time with your family and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Tennis Court
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$112 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Puerto Plata
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$112 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Luxury Hotel in Puerto Plata
Room types
Suites, Non-Smoking Rooms
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Traveller (1913)
Pool & Beach (455)
Dining (190)
Room & Suite (120)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
George4321
18 April 2018|
AnswerShow all 2 answers
Response from VivaWVHeavens | Property representative |
Dear Guest Thank you for your interest in our Viva Wyndham V Heavens, in regards to your question, our property Viva Wyndham V Heavens, There is a casino nearby but no inside of the property, we can offer more information... More
0
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Google Translation
Karen S
15 April 2018|
AnswerShow all 3 answers
Response from VivaWVHeavens | Property representative |
Dear Customer, Thank you for your interest in our property Viva Wyndham V Heavens, regarding your question is very saved, in fact we have somes clients 60 years old on up. Thank you once more for your preference and we... More
0
Votes
Google Translation
Jeanine M
3 April 2018|
AnswerShow all 3 answers
Response from VivaWVHeavens | Property representative |
Dear Guest, Thank you for your interest in our Viva Wyndham V Heavens, in regards to your question, our SUPERIOR ROOMS "NIRVANA" have 1 King size bed or two Queen size beds, air conditioner, coffee maker, mini fridge with... More
1
Vote
Google Translation
Room Tips
"Pay a little more to upgrade so you don't get a BLISS room, too small, no deck!"
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"Do not get a room on the 6 wing facing the road"
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"Nirvana room has a balcony"
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"If you have issues with stairs ask for a second floor room."
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