The Crown Villas at Lifestyle Holidays Vacation Resort
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Lifestyle Tower, Cofresi Beach, Puerto Plata 57000 Dominican Republic
Full view
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Pool & Beach (830)
Room & Suite (594)
About
#15 of 60 hotels in Puerto Plata
Location
Cleanliness
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Value
Crown Villas have from 3-4 bedrooms that can occupies 6/8 ADULTS. Cost of a villa is $5,000 per WEEK regardless of number of occupants. Every villa has a pool. All-inclusive fee is $95 - 135 per person per and kids from the age of 3-11 $48 - $60 per day depending on season and includes breakfast in the villa each day. Royal Suites have from 1-2 bedrooms that can occupies 4/6 ADULTS. Cost of a royal suites is $2,500 per WEEK regardless of number of occupants. All-inclusive fee is $85 - 110 per person per and kids from the age of 3-11 $45 - $55 per day depending on season. Sunrise Suites have from 1-2 bedrooms that can occupies 2/4 ADULTS. Cost of a sunrise suites is $4,000 per WEEK regardless of number of occupants. All-inclusive fee is $95 - 135 per person per and kids from the age of 3-11 $48 - $60 per day depending on season. Presidential Suites have from a Studio, 1-2 bedroom 4/4/8 ADULTS. Cost of the Presidential Suites is $3,250 per WEEK regardless of number of occupants. All-inclusive fee is $85 - 110 per person per and kids from the age of 3-11 $48 - $60 per day depending on season.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Casino and Gambling
Babysitting
Paid wifi
Pool / beach towels
Pool with view
Adult pool
Outdoor pool
Restaurant
Breakfast buffet
Swimup bar
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Concierge
Shops
Sun loungers / beach chairs
ATM on site
Butler service
Dry cleaning
Laundry service
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Room features
Air conditioning
Additional bathroom
Housekeeping
Private balcony
Coffee / tea maker
Kitchenette
Flatscreen TV
Walk-in shower
Microwave
Oven
Refrigerator
Stovetop
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Family
Languages Spoken
English, Spanish
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
14Restaurantswithin 1 km
0Attractionswithin 1 km
Contact
Lifestyle Tower, Cofresi Beach, Puerto Plata 57000 Dominican Republic
Getting there
Car HireSee all Puerto Plata car hire
1036Reviews111Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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The Crown Villas was everything promised and more! From the friendly staff at the lobby check-in, to the spacious 3 bedroom villa with private pool, fresh fruit trees on the grounds, chef Esperanza, maid service and the BEST CONCIERGE ON THE PLANET-NATALI, this was an awesome stay. The food and restaurant selections were plentiful, the drinks were endless and NOT watered down, and the people friendly and accommodating. We have decided to return every 3 years as our permanent vacation home base. IT'S A MUST DO vacation spot! Oh and the Sunday show was awesome with something for everyone and non -stop 7 hour party!!!
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Review collected in partnership with RCI
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 23 Aug 2022
Dear Guest, Thank you for taking the time to write a review about The Villas. It is of great importance to know our guest's experience in order to improve our services. We are really happy to read such a nice opinion about our resort, services, and facilities and appreciate that you have shared it on TripAdvisor with other future guests. We will share your kind words with the mentioned staff, thank you so much on their behalf. It would be a pleasure to host you again in the future 🤗 Warmest Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We arrived and received the upmost respect and welcome ever. When checking in they switched us to a newly refurbished villa which was excellent. Roylan our concierge actually came to the door every single day to check on us and see if we needed anything. LHVC is NOT a timeshare!...I recommend anyone looking for an excellent vacation and opportunity to look into this place further than what people perceive.
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 23 Aug 2022
Dear guest, Thank you for your positive review! The nice notes like the one you kindly posted on TripAdvisor are very appreciated by us. We are grateful for you taking some time to express your impressions during your stay at The Villas. Your comments encourage us to continue improving our services. Thank you for staying with us and we look forward to being able to welcome you back. 🥰 Warmest Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been 4 bedroom Crown Villa Members for 11 years. Highlights: Beautiful grounds, very friendly staff, good food, fun excursion. Low-lights: Absolutely awful Crown Villa accommodations, no limo, golf cart died...see more below. We were told there is an issue with owners not wanting to upgrade/fix villa issues. There is also a legal issue with Serenity Beach (our favorite beach) so that is closed. We were given M5 Crown Villa which was filthy, noisy from street traffic, and was not in the Crown Villa neighborhood. It had crooked, old kitchen cabinets, a broken sliding door lock, and a broken lampshade in one of the bedrooms (when our week was up and we checked out we were accused of breaking the lamp and had to pay $150 after much arguing). I am limited here by the number of words allowed but I could go on and on. After complaining to customer service with a list of 18 issues and photos, we were moved on the third day to CV5. This villa was in the villa neighborhood within the resort, had a beautiful pool, view of the ocean, and was very clean (thank you Julia for cleaning and taking care of us). But...it had two big issues: the AC in the main room and master didn't work consistently unless maintenance came out every day to fix it and two of the toilets (master, and another bedroom) took anywhere from 3-12 flushes to clear everything from the bowl. We had taken friends with us on this trip and were extremely embarrassed! Read all the reviews and you will see a pattern!…
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: Ask for a "CV" villa in the "CV" neighborhood. Beware of an "M" villa.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 3 Aug 2022
Dear guest, Thank you for choosing us as your holiday destination and taking part in your valuable time posting this review of us on TripAdvisor. We very much appreciate your feedback, as it is through this medium that we are able to address guest issues and discrepancies. Please be assured that we have already informed your comments to all relevant departments of the Club and Hotel in order to follow up and improve our services and operation. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed at a 4-bedroom villa and as an owner, I knew which villas were the nicest to request. The villas are really hit or miss here. The designs are all beautiful but the resort is more interested in building their new villas than renovating the old ones, so you have to request the most recently built/upgraded ones for a truly amazing experience. The villas themselves can be beautiful and the service was great with a pool guy cleaning the pool daily and the maid always cooking a massive breakfast. A note for anyone doing the timeshare exchange: since you are not owners it will not truly be 'all-inclusive' as you will not have access to the majority of restaurants, bars, pools, and even sections of the beach. Golf carts are also only for owners so be prepared to walk a lot as the resort is huge; there is a shuttle that runs every 30 minutes though. The main restaurants I saw that are included are buffets which do have nice selections.…
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Date of stay: June 2022
Value
Cleanliness
Service
Room Tip: When making the reservation make sure to request the newly built villas
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 26 Jul 2022
Dear guest, Thank you so much for taking some time to express your impressions during your stay at The Villas. Your review and comments are very appreciated by us. We will forward your comments to the Vacation Club Management in order to keep them informed about your thoughts. Thank you so much for your opinion. Best Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Crown Villas were amazing!! The food was fantastic, great variety! The pools were never crowded because there were so many to choose from. The country is gorgeous and lush! The welcome party was amazing. Our RCI concierge (Jorday) was so accommodating! We had everything we needed and more! It was definitely a much needed getaway and one to remember. You must definitely visit the waterfalls, Teleferico, Blue Lagoon and Playa Grande.
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Review collected in partnership with RCI
Date of stay: July 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 25 Jul 2022
Dear Guest, Thank you for taking the time to write a review about your stay at The Villas. We feel really happy and motivated reading such a nice opinion about your stay and appreciate that you have shared it in TripAdvisor with other future guests. It would be a pleasure to host you again in the future. Warmest Regards 😊 The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The resort does not deliver through with it’s promise. The slogan of “tell only your best friends” is funny because I wouldn’t tell my enemy to stay there. We stayed in a 3 bedroom villa that was booked through the timeshare exchange program. Since we were not owners who had purchased or upgraded while there, dining options were limited and we did not qualify for a golf-cart. The food at the restaurants that we “qualified” for was hit or miss. Ironically the Dominican restaurant was the worst. The property is VERY large so getting around without a golf-care is not easy. We had to call for transportation often which meant we had to wait up to 30 minutes for it to arrive sometimes missing our dinner reservation. All that aside, the villa needed substantial upgrades. There were cracks in the wall from the ceiling to the floor in the bedroom. The mattress was rock hard and the pillows were made of cotton balls. The A/C in one of the bedrooms stopped working on the same day that we lost hot water. After repeated calls, someone came to fix the hot water but not the A/C. The cost of wifi was $45 per device (for 1 week) which I personally think is ridiculous especially since we had to pay $845 for the all-inclusive fee for someone who never made it on the trip due to a cancelled flight. As an experienced traveler, I would say this is among my worst traveling experiences and I would not recommend staying here.…
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Date of stay: June 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 13 Jul 2022
Dear guest, Thank you for choosing us as your holiday destination and taking part in your valuable time posting this review of us on TripAdvisor. We very much appreciate your feedback, as it is through this medium that we are able to address guest issues and discrepancies. Please be assured that we have already informed your comments to all relevant departments of the Vacation Club and Hotel in order to follow up and improve our services and operation. We would like to apologize for any inconveniences that you may have experienced; we sincerely regret that, on this occasion, we were not able to fully meet your expectations. With best regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We did an exchange with our timeshare through Interval International. We understood this was all inclusive (we paid additional $1600 for all inclusive) but it was not ALL inclusive, it was limited inclusive. We did not buy into their program so they limited us on the restaurants we could eat at, the bars we could go to, the areas we had access to, the beaches we could use, our transportation, and areas we could enter (very limited). Our villa was outstanding and service there was fine. Very friendly staff but very few spoke English which made it hard to communicate.
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Date of stay: June 2022Trip type: Travelled with friends
Room Tip: Do not take the tour to see the resort on your second day. They keep you tied up for about 4...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 27 Jun 2022
Dear guest, Thank you so much for taking some time to express your impressions during your stay at The Villas. Your review and comments are very appreciated by us in order to improve our operation. Thank you so much for your opinion. Best Regards The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We traveled here for our daughters birthday. She felt like a celebrity! The villas are beautiful! The private pool was amazing! The staff is very excellent- so friendly and accommodating! The beach was a little rocky but the cabanas and staff were excellent! We can’t wait to go back!
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 5 May 2022
Dear Guest, Thank you for taking the time to write a review about your stay at The Villas. We feel really happy and motivated reading such a nice opinion about our resort, services and facilities, and appreciate that you have shared it on TripAdvisor with other future guests. It would be a pleasure to host you again in the future. Warmest Regards The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
During our stay in CV7- the pool was severely dirty, the furniture was really really old and we had no wash clothes and the bed was very uncomfortable!! We were moved to CV63- the bed in rm 63-0 and 63-1 was hard as a brick and grossly stained, I used the pillows from the severely old wicker furniture in order to get some sleep. I also woke up everyday with hives and I hope to God that I don't have bed bugs!!! The wicker furniture in the Living room was so creepy old, the lining underneath the pillows was torn leaving the springs to stick out. The stove did not work properly and we had to use matches in order to light it. The breakfast that was prepared by the maid was either over cooked or under cooked, the bacon was ridiculously burnt, potatoes were hard and crunchy. I was told that there were no jetted tubs in the crown villas but while visiting CV 24 there was a huge one there!?!?! During our transfer from CV-7=CV63 we were told that the manger wouldn't approve a nicer villa CV5, that was such a slap in the face!! Why wouldn't you want to accommodate a guest that upgraded twice and possibly more in the future?!?! After my husband and I complained about our first villa we were taken to the sales office where they spoke about upgrading our account!!! They didn't even try to fix our issues and obviously did not care whatsoever!! Once we mention that we were under the impression that someone was going to help us they sent us to customer service. I also find it really strange that the sales rep who presented the information do not speak , they just look at you with a blank stare which is really sad!!!…
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Date of stay: April 2022
Cleanliness
Service
Sleep Quality
Room Tip: I honestly don't know what to say because there is always some lie or hidden details
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 5 May 2022
Dear guest, Thank you so much for taking some time to express your impressions during your stay at The Villas. Your review and comments are very appreciated by us in order to improve our operation. Thank you so much for your opinion. Best Regards The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Believe the negative member reviews. Crown Villa members since 2013. Yet, we were placed in an old house outside the Cofresi property gate, not in the CV area I paid for. Front line staff are generally great. Beaches and cabanas are decent. Food is mostly good. Drinks are tasty but watered down. Management staff are worse than used car salesmen, and the “concierges” are nothing but lying pimps hustling to bring you to the Tower for the upsell. The first one of this trip showed up a day late, lied about booking us dinner reservations and ordering our house liquor, and never showed his face again after I refused to go immediately to the Tower with him. Good thing I double checked dinner reservations in person in customer service or we would have been stuck eating buffets all week. By the way dinner reservations are suddenly cut to 3 per stay when we were sold nightly dinners. Why? “The contract doesn’t guarantee exact number of dinners.” What a load of double talk crap! Then when I went to pick up the house liquor myself from the liquor bodega near the Tower, I was told I had already been there - the scummy “concierge” picked up my order and kept it for himself! After giving her a piercing look, the bodega lady did eventually give me my liquor, which is now down to 3 bottles (2 hard and 1 soft) instead of 6 of whatever I wanted (and no more whiskey). And the villa beers are all Coors light when in past it was Presidente and Heineken. The “concierge” who showed up a couple days later came around the back of the villa and peeked in the sliding doors like a peeping Tom when we didn’t answer the door and helped himself into the house! Ducking creep! I told him to scram like the rat that he was! If this was back home I would have shown him the business end of my home protection unit. The third guy pretended to be there to help with our complaints and promised he was taking me to the Tower to fix things. Not! He disappeared as soon as he dropped me off at the Tower for the upsell speech. They will promise to sell you their first born child to get you to go. And the service philosophy is blame the customer. They bring the wrong entree at dinner? Oh you must have given the wrong order. Booked separate massages for father and daughter but they try to put you in the same room? You didn’t ask for separate rooms. The gaslighting by these people is worthy of a bad mystery novel. They never heard of “the customer is always right”! Every time we’ve returned our services get cut less and less and the hard sell is all they care about. Why would I keep throwing money away to get screwed time and time again? Provide excellent service for what I already paid for first CONSISTENTLY and THEN maybe I will consider paying more for even BETTER service. Instead it’s all backwards. They say “give us more and more money so we can give you less and less”… OK now you can have your bot answer with the standard “ Thank you for your comments which are so important to us” B.S.…
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Date of stay: March 2022Trip type: Travelled with family
Room Tip: Get everything in writing first and read the fine print. If you’re still not put off then sign....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from The Management Team, General Manager at The Crown Villas at Lifestyle Holidays Vacation Resort
Responded 13 Apr 2022
Dear guest, Thank you so much for taking some time to express your impressions during your stay at The Villas. Your review and comments are very appreciated by us in order to improve our operation. Thank you so much for your opinion. Best Regards The Management
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$1,674 - US$2,642 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
lifestyle crown villas hotel puerto plata
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
6
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Claim Your Listing Frequently Asked Questions about The Crown Villas at Lifestyle Holidays Vacation Resort
Which popular attractions are close to The Crown Villas at Lifestyle Holidays Vacation Resort?
Nearby attractions include Ocean World Adventure Park, Puerto Plata (1.2 km) and Cofresi Beach (1.1 km).
What are some of the property amenities at The Crown Villas at Lifestyle Holidays Vacation Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at The Crown Villas at Lifestyle Holidays Vacation Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at The Crown Villas at Lifestyle Holidays Vacation Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Crown Villas at Lifestyle Holidays Vacation Resort?
Yes, free parking is available to guests.
What are some restaurants close to The Crown Villas at Lifestyle Holidays Vacation Resort?
Conveniently located restaurants include Le Papillon, Charros CaribeMex, and Los Tres Cocos.
Are there opportunities to exercise at The Crown Villas at Lifestyle Holidays Vacation Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does The Crown Villas at Lifestyle Holidays Vacation Resort have an airport shuttle?
Yes, The Crown Villas at Lifestyle Holidays Vacation Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does The Crown Villas at Lifestyle Holidays Vacation Resort have airport transportation?
Yes, The Crown Villas at Lifestyle Holidays Vacation Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Crown Villas at Lifestyle Holidays Vacation Resort?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at The Crown Villas at Lifestyle Holidays Vacation Resort?
The staff speaks multiple languages, including English and Spanish.