no hot water. lukewarm pool water full of local running screaming everywhere at all hours of the night = no peaceful night sleep no edible food on resort WIFI is joke COVID measures do not apply to locals, they walk around without masks without local resort employees saying anything
Our trip was amazing. We flew from Vienna via Frankfurt to Puerto Plata. Driver was on the airport in time, helped us with baggage and give us water. Accommodation was clean and comfortable. Staff were amazing friendly. Foods in restaurant were modern and comes frome hole a world, everybody can choose his favorite food. But i would specialy to praise our friend LILO Tenis Pro. We played with him every two days, He´s very friendly and he´s true profesional. He helped us with technique of tenis punch and game was very good, we looked forward to game every day. We hope that we come back to LIFESTYLE soon. J+K
This place is terrible. Avoid at all costs. You get treated like crap if you are from outside the country. Even when you leave a tip every time they just avoid you like the plague or make you feel like you are unwelcome. Whatever you do stay away from the excursion scammers. John Wayne and Jorge will scam you till you bleed dry. Just book elsewhere. Believe me you will regret your stay after day 2.
where can i start, well i stayed there for 5 days and it was a horrible experience. first of all the check in was a problem they charged us a Covid fee that they didnt told us about whenwe first spoke to them, they also wanted to charge us more because we arrived 30 minutes early at 2:30 and the check in was supposed to be at 3. they informed us that the room wasnt gonna be ready until 4 like WTF and i want you to know that we are members of the hotel. anyways we went to the buffet and the food was disgusting and cold i didnt eat anything good on my stay there. they didnt even have tradicional food. So we went to our room the toilet was clogged the refrigerator was broken and besides that it was empty didnt even have water. If you go to that hotel you need to have a gold car ( we were member but we didnt have one, didnt know that until we got there) if not you gonna have to wait for the bus to move you around and the bus was always full and most of the people if not all didnt have masks. most of the people were Dominicans and they were vaping also inside the bus but the bus driver didnt care about it. the best thing about ours stayed there was the VIP pool and the two restaurant in there. If you are not VIP i don’t recommend you to go because its not worth it. i forgot to say that the drinks are not that good either, both VIP and regular areas. i was drinking beers all the time. Im gonna try to used the weeks i have left of my membership in Mexico or try the one in Punta Cana but that one never again. I do have to say that they have beautiful locations for pictures. …
I ended up booking at the last minute, as my original hotel cancelled me with little notice, I was to stay at the Crown Suites but upon arrival i was notified that i had been upgraded to the Presidential suites which were very nice indeed. my First impression of the hotel when i arrived is that its is Very Big, there are Villas, and many Hotels, Casino and Shops in one compound, once we checked-in we notice how big the room was and it was actually 3 rooms put together to make a suite The terrace alone was the size of a regular hotel room!!! The Food was good, Drinks as well The beaches and the pool were nice, because of the pandemic there weren't too many people around, There was also one night where there was a live concert; This place really exceeded my expectations and i will definitely return!!…
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