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Playabachata Resort

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Carretera Navarrete, Bahia de Maimon, Puerto Plata 57000 Dominican Republic
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (905)
Pool & Beach (323)
Dining (142)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Playabachata Resort
Updated 26/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 55 hotels in Puerto Plata
Location
Cleanliness
Service
Value
Playabachata Resort is the ideal place to enjoy a relaxing and disconnected holiday. Its 998 rooms offer all the comforts to guarantee a perfect stay: air conditioning, ceiling fan, satellite TV, minibar, liquor dispenser and balcony or terrace, from where you can contemplate the wonderful landscape that surrounds the hotel. In its facilities you will find beautiful swimming pools with children's area, solarium terrace equipped with umbrellas and sunbeds, sports facilities and extensive garden areas. The hotel also has six restaurants, two buffet, two specialties for dinner service and 2 snack restaurants, as well as five bars. Thanks to the All Inclusive system, you can enjoy meals, snacks and national drinks with and without alcohol in all of them. In addition, Playabachata Resort offers a laundry service (for a fee), a babysitting service (for a fee), free Wi-Fi internet in the hotel lobby and the possibility of practicing numerous water sports with external companies (for a fee).
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Canoeing
Children Activities (Kid / Family Friendly)
Public wifi
Paid internet
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Windsurfing
Entertainment staff
Evening entertainment
Nightclub / DJ
Kids club
Airport transportation
Couples massage
Concierge
Gift shop
Shops
Sun loungers / beach chairs
24-hour front desk
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Telephone
Bottled water
Minibar
Room types
Mountain view
Ocean view
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, French, Spanish, German
879Reviews136Q+A61Room tips
Traveller rating
  • 470
  • 156
  • 93
  • 73
  • 88
Time of year
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Popular mentions
Carmelo P wrote a review 4 Mar
1 contribution
The attention was spectacular from all the staff. Specially from customer services desk. They were quick to solve any situation and assist us when needed. Specially Diogelis who always call us by our name and always wanted to be sure we were taken care of. There is a lot they can improve with food quality and variety.
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Date of stay: February 2021
Rooms
Cleanliness
Service
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karen r wrote a review Feb 2021
Paterson, New Jersey28 contributions11 helpful votes
Playa Bachata best time always I've been going here since 2003 they are like family everyone of them always friendly and caring . One special person his name is Mosquito when u see him u will know why he's a great person makes u laugh and a great worker. He does his job can't wait to go back see u soon Mosquito 😉
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Date of stay: January 2021Trip type: Travelled with family
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Response from Francisco Rodriguez, General Manager at Playabachata Resort
Responded 3 weeks ago
Dear Guest, Thank you for your review. We are very pleased to learn that you visited us this year once again! We do our best for our guests to feel welcomed and to have a pleasant stay. In addition, we thank you on behalf of our team member, Mosquito, and trust to welcome you once again in the near future! Again, thank you for your review, Francisco Rodríguez General Director
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Yariline M wrote a review Jan 2021
1 contribution
Bad customer service was in a check in line for more than four hours food is nasty the drinks are nasty and they don’t even have all the drinks they say on the menu I asked for more than five different drinks and I didn’t have
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Date of stay: January 2021Trip type: Travelled with family
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Response from Francisco Rodriguez, General Manager at Playabachata Resort
Responded 15 Jan 2021
Dear Guest, Thank you for your review. We are very sorry that your stay at the resort did not meet your expectations. We would have loved to listen to you during your stay and find a solution, as I am sure your experience and opinion would have been different. improve as we hope to receive a new opportunity to welcome you once again at this resort in the future, Again, thank you for your review, Francisco Rodríguez General Director
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El Domi wrote a review Jan 2021
1 contribution
Not to much of a good service no good music and also the food was not the best. Music 24/4. Los animadores son uno sicario durísimo frijolito Y mosquito lo más duro en animación. Solo falta for the to open the discos
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Date of stay: January 2021
Cleanliness
Service
Sleep Quality
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Response from Francisco Rodriguez, General Manager at Playabachata Resort
Responded 7 Jan 2021
Dear Guest, Thank you for your review. We appreciate your constructive comment and take notes to improve where necessary. To clarify, night entertainment is available, however, due to current regulations, disco is not available. In addition, we share your positive feedback with the entertainment team and thank you on their behalf. Trusting to welcome you back to the resort, Francisco Rodríguez General Director
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Yokasta G wrote a review Dec 2020
1 contribution1 helpful vote
These where my best vacations for birthday and Christmas, I enjoy everything in this resort I really recommend it. For example, baby is a very good person, she really makes us happy and entertained us, also Mosquito, and frijolito makes me happy like too much, I enjoy the stay here with them. And the staff in the restaurant, they make me feel like home. I really liked this resort❤️
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Date of stay: December 2020Trip type: Travelled with family
1 Helpful vote
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Response from Francisco Rodriguez, General Manager at Playabachata Resort
Responded 29 Dec 2020
Dear Guest, Thank you for your review. We appreciate your positive feedback and that you enjoyed your vacation at the resort. In addition, we share your good comments with the staff and trust to welcome you back to Playabachata Resort, Happy Holidays, Francisco Rodríguez General Director
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PRICE RANGE
US$105 - US$311 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
ClubHotel Riu Merengue
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
998
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Frequently Asked Questions about Playabachata Resort
Which popular attractions are close to Playabachata Resort?
Nearby attractions include Diamonds International Amber Cove (0.7 km), Amber Cove (0.8 km), and Bravissimo Fiesta Premium (3.8 km).
What are some of the property amenities at Playabachata Resort?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Playabachata Resort?
Top room amenities include a minibar, air conditioning, and a view of the mountains.
What food & drink options are available at Playabachata Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Playabachata Resort?
Yes, free parking is available to guests.
What are some restaurants close to Playabachata Resort?
Conveniently located restaurants include Le Papillon, Los Tres Cocos, and Charros CaribeMex.
Are there opportunities to exercise at Playabachata Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Playabachata Resort have an airport shuttle?
Yes, Playabachata Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Playabachata Resort?
The staff speaks multiple languages, including English, Spanish, French, and German.
Are there any historical sites close to Playabachata Resort?
Many travellers enjoy visiting Fortaleza San Felipe (8.8 km), Casa Museo General Gregorio Luperón (8.8 km), and Logia Masónica Restauracion No. 11 (8.8 km).
Does Playabachata Resort have any great views?
Yes, guests often enjoy the ocean view available here.