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Hotel Beach House Playa Dorada

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Hotel Beach House Playa Dorada
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1,411 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Beach House Playa Dorada
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Showing 981: English reviews
Moncton, Canada
Reviewed 1 week ago

We vacationed at Beach House, Mar 3-10, with Experience of what a 3 star resort should deliver. (16 AI vacations in DR, Cuba, and Jamaica in last 17 years). Positives: located on a beautiful beach, with plenty of chairs and sufficient shade locations, without needing to play the "towel game" Room was clean, and had what we expect for a...

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Helpful?
1Thank Craig W
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Dear Mr. Graig, we appreciate your comments in an analytical and conscious way of the service received. It is totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and...

Moncton, Canada
Reviewed 1 week ago via mobile

We booked this trip last minute with Air Canada and we got a fair price. This was our 17th trip south and we have stayed in Cuba, Dominican and Jamaica between 3 to 5 stars, so we have reasonable expectations. This is not the classic you get what you pay for example. Amenities wise, technically it is a 3 star....

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Helpful?
Thank Catherine W
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Dear Catherine: Thankyou for your comments in an analytical and conscious way of the service received. It s totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working...

Reviewed 1 week ago via mobile

We came stayed there from the 16 to the 23 of febuary. We had the best time. Entertainment is amazing staff is great lobby bar staff is exceptional. Yes the food was repetative but found something to eat everyday. Beach is so beautiful.We are coming back for sure.

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Helpful?
Thank Nathalie C
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Dear NATHALIE , Thank you for your comments in an analytical and conscious way of the service received. It is totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas...

Reviewed 2 weeks ago

DO NOT GO HERE..... DO NOT GO HERE. For seven days the power kept going out several times a day. This really sucks when your in the shower and the lights and water shut off. First 3 days no air conditioner did not work. The front desk said they would have it fixed soon. Three days later it was not...

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Helpful?
5Thank nicholas D
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Totally unacceptable this expression without thinking and bad taste !!! We are very sorry and ask for appoligies to our guests, for face a sudden electrical problem, which affected the Air condicioning to many rooms during a long weekend, with the suppliers closed for vacations. Guests remain enjoying the all incluse package, drinking, eating, with their rooms, and shows every...

Reviewed 2 weeks ago

This resort is in sad need of repairs..Our hydro went out at least 3-6 times every day, we had to fight to get towels, the food was exactly the same buffet everyday. It was food reheated over and over. The two restaurants had the buffet food, no food at resort in between meals. The staff was amazing though. They worked...

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Helpful?
5Thank Ginny S
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Dear Ginny S. we appreciate your comments in an analytical and conscious way of the service received. It is totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and...

Reviewed 2 weeks ago via mobile

Just returned from Puerto Plata this evening and spent 7 nights at this run down and miss managed so called all inclusive. I do want to point out though... the entire staff that work here are fabulous warm and always have a smile on their faces. People spend the extra money and go somewhere else on this beautiful stretch of...

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Helpful?
6Thank Stephane S
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Dear Stephane, we appreciate your comments in an analytical and conscious way of the service received. It is totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working...

Collingwood, Canada
Reviewed 2 weeks ago via mobile

I have to add to my previous review of playa dorada beach house. After writing my tour company travel company and up the chain. I was asked to the hotel office. I explained my feelings about this resort. They upgraded us to a VIP suit and gave a la cart dinners which was a nice gesture. The suit has the...

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2Thank keith H
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Dear Keith, we appreciate your comments in an analytical and conscious way of the service received. It is totally true that the quality is related to the payment of the service.( Value for Money). We are a 3 star resort in the Caribbean, clean, with entertainment and food according to our budgets. However we are open to ideas and working...

Reviewed 2 weeks ago

Basics like hot water, A/C or even power would have been wonderful, On a 7 day vacation I had one warm shower, the rest were cold. No A/C at all. Power would cut out minimum 10 times a day. Once the power was out for 10 hours. Resort only had one key for our room and we had it so...

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Helpful?
6Thank Ray F
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

The hotel face last saturday a short circuit at 10 pm to damagae some machines, into a full capacity long weekend, and the ingeniers were working very hard to restablish service at 3;00am while many guest were sleeping. This was an emergency accident that no hotel, house or company wants that happened. With the suppliers company closed for the weekend....

Canada
Reviewed 2 weeks ago

Our suite was not cleaned, we arrived prior to check in with about 20 people. No problem, returned after the time they suggested we should to hear them say "the suite is being inspected". First lie of many. In a nutshell if you should decide to travel to this resort which has changed hands, repeatedly, please include in your luggage...

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Helpful?
5Thank bberl
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Dera Mrs. BBerl: Has been an excessive and little understanding from you , face a real emergency, the resort face a sudeen short circuit that damage some machines and generators, solved in only hours, fact occurred on a national holiday weekend, where the suppliers were closed. It looks very funny the suggestions of bringing some tools that is ironic and...

Reviewed 2 weeks ago

OK if you bring along the following. Spare light bulbs, a lock for the patio door, an air conditioner, deadbolts and tools for the doors, as the keycards seldom work, primus stove, your own food flashlight and a generator to power everything plus towels, soap a hair dryer and cell phone . also bring our own snax and food. Other...

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6Thank Bob E
dirventas2016, Director of Sales at Hotel Beach House Playa Dorada, responded to this review

Inaceptable !!! are you sure you leave from your town to take a holidays?

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Breakfast included
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Services
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
WELCOME TO THE HOTEL BEACH HOUSE PLAYA DORADA BEACH HOUSE PLAYA DORADA The Hotel Beach House Playa Dorada guarantees you a unique beach holiday in one of the most complete and welcoming All Inclusive hotels in Puerto Playa, Dominican Republic. Specialized in weddings and events on the beach, this hotel is the perfect setting for some unforgettable holidays. Located in the amazing Playa Dorada, 5 km away from Puerto Plata, this hotel for weddings in the Dominican Republic offers endless customized services and state-of-the-art facilities for events: spa, swimming pools, nearby golf, water sports, parties, restaurants... Discover one of the liveliest hotels in Playa Dorada, Puerto Plata: book a hotel at the best price, only here, on the official website of the Hotel Beach House Playa Dorada. ... more   less 

Additional Information about Hotel Beach House Playa Dorada

Address: Playa Dorada, Puerto Plata 72000, Dominican Republic (Formerly Celuisma Tropical Playa Dorada)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: €101 - €740 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Beach House Playa Dorada 3*
Number of rooms: 411
Reservation Options:
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Also Known As:
Celuisma Tropical Playa Dorada Hotel Puerto Plata
Tropical Playa Dorada
Celuisma Tropical Playa Dorada Resort
Hotel Style:
#19 On the Beach Hotel in Puerto Plata
#23 Top resorts Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Beach House Playa Dorada staff and other travellers.
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Questions? Get answers from Hotel Beach House Playa Dorada staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 12 or 13 were both good, also saw rooms in building 19 and 22,”
 of 5 bubbles TammyW422, 21 Mar 2017 | Read review
“building 12 &13 are renovated and have a garden view”
 of 5 bubbles brookegushue, 19 Mar 2017 | Read review
“near the beach mainly buildings 18, 19, and 20.”
 of 5 bubbles 314affanu, 16 Mar 2017 | Read review
“Never Stay Here!!!!”
 of 5 bubbles jijifreak, 16 Mar 2017 | Read review
“Best Beach, view and nice hotel”
 of 5 bubbles ydave99, 12 Mar 2017 | Read review
5 of 5