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Sunscape Puerto Plata Dominican Republic

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Sunscape Puerto Plata Dominican Republic
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1,208 Reviews from our TripAdvisor Community

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Showing 675: English reviews
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Toronto, Canada
Reviewed yesterday NEW

My boyfriend and I stayed at Sunscape POP for 10 days October 29th - Nov 8th 2016. The resort has been recently bought by a larger company and updated it. This is one of the nicest resorts I have been to. The rooms are all way more modern looking and the entire resort is well kept and clean. The only...

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3Thank sja872017
Reviewed yesterday NEWvia mobile

We enjoyed a 10 day all inclusive visit at Sunscape Puerta Plata. The service was good, rooms were very clean. The grounds were well kept and beautiful. The entertainment and shows were enjoyable, as well the staff were always kind and helpful. (Thanks Hillary). Look forward to a visit again. Thanks Sunscape!

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2Thank Marc P
Montreal, Canada
Reviewed 2 days ago NEW

Where to start...! The staff was very friendly and very fun. They had so many activities planned for the week, in a out of the pool / beach area. The shows in the evening were fun too, the hosts & dancers did a great job. Very happy environment, never a dull moment. There were contests and prizes to be won...

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3Thank daphneeseguin2017
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear daphneeseguin2017, Thank you for choosing Sunscape Puerto Plata Resort & Spa for your recent vacation. And thank you for your nice comments, it is a pleasure for us to know you spent a grateful experience here. We will let our staff know about your compliments. It's good to know you liked the hotel and services, thank you very much....

Reviewed 2 days ago NEWvia mobile

This was one of my best vacations thus far, mainly because the staff made it so! The staff were so charismatic, welcoming, engaging, thoughtful, nonjudgmental, and helpful! Julio was all-around amazing! Yahairo took my mother out of her comfort zone and taught her how to dance salsa, bachata, and merengue. Hilary was the first staff I made contact with at...

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5Thank Kalina P
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Kalina P, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Once again, we thank you for taking the time to share such a wonderful review of...

Boston, Massachusetts
Reviewed 3 days ago NEW

was in this family hotel the truth was terrific all the beach check in the rooms the bars the food was super good the service of the damian, gohan and windows excellent the manager of ayb always helped us we were a group of 32 people and we were there Ask everyone.

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1Thank elmenorgarabito28
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear elmenorgarabito28, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great We hope we...

Miami Beach, Florida
Reviewed 3 days ago NEWvia mobile

What can I say! Outstanding service. Been a client since 2010, and the changes done to this resort have been beautiful and definitely for the best. I always leave satisfied, everyone is very attentive, I want to give a huge thank you to Jahaira from sun club for making my stay feel as if I was home! :) see you...

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1Thank carmenbeautyspa
Reviewed 3 days ago NEWvia mobile

I always have a great time at the sunscape pop . All employees make me feel at home. The food is great at all the restaurants thanks to rafelina and Ruth for making sure I always get a great room. My tenth time here and never a complaint.

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Thank Ken C
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Ken C, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great We hope...

Reviewed 4 days ago NEW

We traveled to Sunscape from March 11th to 17th. The resort itself is very nice and clean. We found the staff to be helpful and courteous. We originally had poolside rooms - big mistake! After 4 sleepless nights (up until 4am the 4th night!) I finally had enough and complained. The concierge was able to put us in the sunclub...

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1Thank Mark M
SunscapePuertoP, eConcierge849-918-4880 Luis Arturo y medrano at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Mark M, Many thanks for taking the time to leave your kind words and observations following your recent stay with us at Sunscape Puerto Plata. As a service oriented company, we understand there is always room for improvements and our guests’ experiences play a key role in this continuous process. We are working on a daily basis to exceed...

Reviewed 5 days ago NEW

Hubby and I spent a week here (Feb 25-Mar 4 2017) We had a wonderful time. The staff are all wonderful, rooms are clean, building 10 is a great location. Food was good ate at windows and castaways all week. Beach was nice. We are planning on returning to this resort and would recommend it to people.

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1Thank Rosemary G
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear Rosemary G, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We...

Prince Edward Island, Canada
Reviewed 5 days ago NEW

so I went to this resort on a recommendation from a friend...my gf and I had a great time...the resort has undergone some upgrades....and will ...im told undergo more...the manager told me that it will further effort to become a 5 star resort...sistering with 4 other neighboring resorts....much like the rui chain.....this is not a luxury resort....do not upgrade to...

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4Thank billyjoe188
SunscapePuertoP, eConcierge at Sunscape Puerto Plata Dominican Republic, responded to this review

Dear billyjoe188, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Once again, we thank you for taking the time to share such a wonderful review of your...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. ... more   less 

Additional Information about Sunscape Puerto Plata Dominican Republic

Address: Carretera Luperon, Km. 5. Playa Dorada, Puerto Plata 57000, Dominican Republic (Formerly Barcelo Puerto Plata)
Region: Caribbean > Dominican Republic > Puerto Plata Province > Puerto Plata
Price Range: €117 - €258 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sunscape Puerto Plata Dominican Republic 4*
Number of rooms: 585
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, BookIt.com and Despegar.com so you can book your Sunscape Puerto Plata Dominican Republic reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Puerto Plata Hotel Puerto Plata
Puerto Plata Barcelo
Grand Flamenco
Occidental Grand Puerto Plata
Occidental Grand Flamenco Puerto Plata
Grand Puerto Plata
Flamenco Occidental
Barcelo Puerto Plata Dominican Republic
Hotel Style:
#1 On the Beach Hotel in Puerto Plata
#1 Luxury Hotel in Puerto Plata
#1 Spa Hotel in Puerto Plata
#1 Top resorts Hotel in Puerto Plata
#3 Business Hotel in Puerto Plata
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Plata Dominican Republic staff and other travellers.
415 questions
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Questions? Get answers from Sunscape Puerto Plata Dominican Republic staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms closest to the lobby have a great pool / lobby view!”
  • The view from my parents room. # 1201.
 of 5 bubbles daphneeseguin2017, 28 Mar 2017 | Read review
“if you have families then avoid the poolside”
 of 5 bubbles markmM1237HG, 26 Mar 2017 | Read review
“Request first floor if you have any mobility issues, as there were no elevators.”
 of 5 bubbles AmberE699, 24 Mar 2017 | Read review
“building 8 I think would be great”
 of 5 bubbles amyn828, 24 Mar 2017 | Read review
“Sunclub for sure, worth the little extra”
 of 5 bubbles novagirl, 22 Mar 2017 | Read review
5 of 5