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Carretera Luperón. Km 5 Playa Dorada, Puerto Plata 57000 Dominican Republic
40 people are viewing this hotel
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US$323
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Free cancellation until 06/10/22
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US$162
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US$161
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Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
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Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 60 hotels in Puerto Plata
Location
Cleanliness
Service
Value
Sunscape Puerto Plata, set on the golden sand beach of Playa Dorada, is located on the northern coast of the Dominican Republic, in a world of pristine beaches and tropical jungle. Only 20 minutes from Puerto Plata International Airport, Sunscape Puerto Plata is the ideal setting for an unforgettable vacation. This familyfriendly 585-room resort faces the Atlantic Ocean and is surrounded by a beautiful 18-hole golf course designed by the famous Robert Trent Jones. Spacious accommodations offer private terraces and kid's amenities with options including connecting rooms, an elevated experience in the Sun Club and an adults-only section. Guests will enjoy all the privileges of Unlimited-Fun(R)- where everything is included and no wristbands are required - including unlimited access to six bars and nine reservation-free dining options, live music, local entertainment, land and water activities for all ages, the Explorer's Club for Kids with Red Cross certified staff and the Core Zone Teens Club. Guests can also rejuvenate at the Sunscape Spa by Pevonia(R), play golf ata nearby course, enjoy excursions to natural wonders or the historic city of Puerto Plata, and of course, enjoy Sunscape Puerto Plata's stunning, golden sand beach, Playa Dorada. We’re committed to redefining your travel journey with our best-in-class CleanComplete Verification™ practices. While health and safety have always been our top priorities, these new protocols further elevate our standards of quality and cleanliness, enabling you to vacation at any AMResorts® property with the ultimate peace of mind. Our 360-degree quality, safety and hygiene system takes into account every aspect of resort operations, backed by the highest-level third-party certification. We will be evolving and innovating our procedures continuously and will share the newest developments as they are implemented. Our protocols begin the moment you start planning a vacation to the time you return home! To learn more about our quality, safety and hygiene practices, please search for AMResorts CleanComplete Verification™ in your favorite browser.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Hot bath
Outdoor pool
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Tennis court
Aerobics
Entertainment staff
Evening entertainment
Karaoke
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Iron
Show more
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Modern
Languages Spoken
Spanish
5327Reviews1139Q+A100Room tips

Reviews
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Traveller rating
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Most Recent
Shelley M wrote a review 19 Sep
Region of Waterloo, Canada15 contributions15 helpful votes
I went on this trip very last minute with barely a day to pack. We were warmly welcomed and quickly relieved of our luggage only had to wait about 30min for our room to be ready so we had a quick look around and had a pina colada. This quaint resort has everything within a minute's walk. They have several a la carte restaurants all very close to each other which we didn't need reservations, however due to offseason they only had 1 or 2 a la carte restaurants open each night, in addition to the buffet. The pool is massive and beach only a minute away. We enjoyed the wide variety every day at the buffet, we went to the Asian restaurant and food was displayed beautifully and was delicious. We did the city tour with Julian to Puerto Plata. He was very knowledgeable and spoke clear English. He took us to Mount Ysobel which we took the cable car to the top, the view was breathtaking. We visited the Ron Macorix distillery where we sampled many different flavoured rums. We had lunch with traditional Dominican food, fried chicken, beans and rice was hot and delicious after such a busy day. We visited the umbrella alley and pink alley as well. The last stop was at Del Oro Chocolate factory. On Friday we did the excursion by speed boat to Cayo Arena , the most beautiful sand bar beach. It was quite hot and humid while there...very much like this past summer here in Elmira, Ontario. The beach was beautiful and we watched the most amazing sunsets.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 1 week ago
Dear ShelleyM1215, Thank you for preferring us, and sharing your valuable opinion. We are glad to confirm that we were able to meet your expectations. For us, it has been a pleasure to be your hosts, and we are filled with great satisfaction that you have enjoyed all our facilities and our good service. On behalf of the entire staff of Sunscape we hope to welcome you back so that you can continue to live all that our hotel has to offer. Cordially, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Suzanne K wrote a review 16 Sep
2 contributions1 helpful vote
This is our second time at this resort I can’t say enough great things about this resort and the people that work here.Richi in entertainment is top notch he goes above and beyond. Josephina in the spa is amazing she took care of me the second year in a row!!! I just love this resort and the people that work here!
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 1 week ago
Dear LightPacker588425, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope we have the chance to welcome you back again soon. Kind regards, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Charlie W wrote a review 13 Sep
230 contributions105 helpful votes
I got a day pass to the resort. It was beautiful. Clean, safe and the staff was excellent. The day pass even included lunch. The pool was nlce with its swim up bar. I would definitely go back again the next time I go to the DR.
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 2 weeks ago
Dear Charlie W, Thank you for preferring us, and sharing your valuable opinion. We are glad to confirm that we were able to meet your expectations. For us, it has been a pleasure to be your hosts, and we are filled with great satisfaction that you have enjoyed all our facilities and our good service. On behalf of the entire staff of Sunscape we hope to welcome you back so that you can continue to live all that our hotel has to offer. Cordially, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Diane H wrote a review 11 Sep
Mississauga, Canada1 contribution
The resort has improved with food quality and selection. Slow season so not all restaurants were open at the same time but the buffet had plenty of options. The pool and beach are great. Property very clean and beautiful landscaping throughout the property. Easy to book tours.
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Review collected in partnership with this hotel
Date of stay: September 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 2 weeks ago
Dear dianervh, Thank you for preferring us, and sharing your valuable opinion. We are glad to confirm that we were able to meet your expectations. For us, it has been a pleasure to be your hosts, and we are filled with great satisfaction that you have enjoyed all our facilities and our good service. On behalf of the entire staff of Sunscape we hope to welcome you back so that you can continue to live all that our hotel has to offer. Cordially, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Denise D wrote a review 9 Sep
1 contribution
I really loved the food they have a lot of variety of food in there and it’s really good and the staff they are very nice , and the shows are really fun they do different activities every night , the name of the entertainment team are Williams, richi, denis, edgar, Wanda , Santo , evelyn. The grass and the tree looks great
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 2 weeks ago
Dear A2580WYdenised, Thank you for preferring us, and sharing your valuable opinion. We are glad to confirm that we were able to meet your expectations. For us, it has been a pleasure to be your hosts, and we are filled with great satisfaction that you have enjoyed all our facilities and our good service. On behalf of the entire staff of Sunscape we hope to welcome you back so that you can continue to live all that our hotel has to offer. Cordially, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jennifer wrote a review 9 Sep
1 contribution
Had a great experience at Sunscape. I highly recommend taking a trip to the Spa! The massage I received super relaxing. Richi, Deni, Edgar, Evelyn, William, Santos y Wanda from the entertainment team were super friendly & made me feel at home and definitely not a dull moment was spent. Fully recommend visiting Sunscape:)
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 2 weeks ago
Dear U6623PNjenniferr, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope we have the chance to welcome you back again soon. Kind regards, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mobile811945 wrote a review 8 Sep
1 contribution
We really enjoyed our stay , it was an excellent service by the whole team , room service was excellent , five stars to our server Joan and the rest of the team was awesome , planning and o come back !
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Date of stay: September 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 2 weeks ago
Dear Mobie811945, We would like to thank you for choosing our resort as your host on your recent gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. Once again, we thank you for taking the time to share such a wonderful review of your experience with us. We look forward to have the pleasure of hosting you back in the near future. Warm Regards, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Damian R wrote a review 7 Sep
New York City, New York4 contributions5 helpful votes
Excellent place to power down and decompress. Had an excellent stay, will come back next year. Very friendly staff from the Spa (Perla, Ninosca) center to the Beach Bun fire dinner (Junior, Oswaldo). Gabriella and Annie (UVC), were amazing! Great Job under the current circunstances.
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Review collected in partnership with this hotel
Date of stay: August 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 2 weeks ago
Dear Damian R, Thank you for preferring us, and sharing your valuable opinion. We are glad to confirm that we were able to meet your expectations. For us, it has been a pleasure to be your hosts, and we are filled with great satisfaction that you have enjoyed all our facilities and our good service. On behalf of the entire staff of Sunscape we hope to welcome you back so that you can continue to live all that our hotel has to offer. Cordially, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Denise Y wrote a review 5 Sep
2 contributions
The hotel was good and the food was good . I enjoyed the pool it was perfect for the weather great pool bar and music at the pool was good. The night program with Richi was fun and entertaining. Non stop laughing. 🤗
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Date of stay: September 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 3 weeks ago
Dear 752denisey, Thank you for preferring us, and sharing your valuable opinion. We are glad to confirm that we were able to meet your expectations. For us, it has been a pleasure to be your hosts, and we are filled with great satisfaction that you have enjoyed all our facilities and our good service. On behalf of the entire staff of Sunscape we hope to welcome you back so that you can continue to live all that our hotel has to offer. Cordially, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aleika S wrote a review 4 Sep
1 contribution
Randy at the concierge was amazing! The staff is very friendly and attentive. The food was good. I like that it's a great place for family. Our first room did have a leak due to the air conditioning but service came quickly and we were moved to another room with no issues. Just upgrade wifi usuage throughout the entire place. It shouldn't be that people should pay more.
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
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Response from Econcierge Sunscape Puerto Plata, Ventas at Sunscape Puerto Plata
Responded 3 weeks ago
Dear aleikas2020, We are so pleased you allowed our wonderful resort to be your holiday destination and we are very thankful for the time you have taken to share your experience. It is wonderful to learn that your time with us met with your expectations and it has been a pleasure to read all of your great feedback. We hope we have the chance to welcome you back again soon. Kind regards, Leonor Álvarez eConcierge & Social Media Coordinator Playa Dorada Puerto Plata, Republica Dominicana Tel. (809) 320-5084 Ext. 2001 info.supop@sunscaperesorts.com
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$106 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
barcelo puerto plata hotel puerto plata, puerto plata barcelo, grand flamenco, occidental grand puerto plata, occidental grand flamenco puerto plata, grand puerto plata, flamenco occidental, barcelo puerto plata dominican republic
FORMERLY KNOWN AS
Barcelo Puerto Plata
LOCATION
CaribbeanDominican RepublicPuerto Plata ProvincePuerto Plata
NUMBER OF ROOMS
585
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Frequently Asked Questions about Sunscape Puerto Plata
Which popular attractions are close to Sunscape Puerto Plata?
Nearby attractions include Rigo /Leonel and Marleny taxi tours and excursión (5.3 km), Joyeria Las Americas (6.4 km), and Rancho Lorilar (4.3 km).
What are some of the property amenities at Sunscape Puerto Plata?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Sunscape Puerto Plata?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Sunscape Puerto Plata?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Sunscape Puerto Plata?
Yes, free parking is available to guests.
What are some restaurants close to Sunscape Puerto Plata?
Conveniently located restaurants include Big Lee's Beach Bar, Ristorante Passatore, and Le Petit Francois.
Are there opportunities to exercise at Sunscape Puerto Plata?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Sunscape Puerto Plata have airport transportation?
Yes, Sunscape Puerto Plata offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sunscape Puerto Plata?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunscape Puerto Plata offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Sunscape Puerto Plata?
Many travellers enjoy visiting Fortaleza San Felipe (6.2 km), Casa Museo General Gregorio Luperón (6.2 km), and Logia Masónica Restauracion No. 11 (6.2 km).