This is my second time here. First time I came was before covid. It was a great place and I was excited to come back a second time with my husband. I won’t be coming back. Between the scams of excursions (locals get things for half the price) to the constant problems in the room (cold shower, tv not working, toilet constantly randomly overflowing when we are gone) They have made all the Americans here feel very unwelcome. They have bussed in the locals by the hundreds making the resort feel cheap. They aren’t providing half of the stuff they used to (no water sports, no welcome party, long lines for Buffet) They pretend they are being covid safe but only make the foreigners wear their masks. No problem if the locals come up to bar without a mask. Was completely turned off by this trip and will spend my money in a different country next time. …
I just want to thank Karina Cuevas and Jose Lopez. Karina set up all my family's dinner times and nights. She also set our Covid-19 Test. That was such a huge relief. She also made the arrangement for the resort to the airport. She was always available when we needed her. It's really a positive for companies when there employees are available to there customers. Keep up the excellent service Karina and Jose and customers will keep coming.
The food was really good and resort was beautiful and the service was excellent.The beach was nice but very wavy due to the rain.Most of all I want to mention my favorite staff member Super Sonyc.He was a amazing person and so fun to be around him.He was always smiling and had a good sense of humor.He was super friendly with the greek group and always made us laugh.He always made our day.Thank you for making our trip even better.We miss you.
so i can't write in caps terrible resorts tropical they heard to resorts to bring you to their real estate building to buy upgraded packages .spent 2000$ for terrible time your locked in cant go anywhere you dont bribe anyone /tip you get nothing i dont mind tipping im not rich but come on al inclusive resorts i got to bribe the security and beer guy to get a couple beers in my fridge ..aa few friends were told only two allowed go to the bars . if your not vip everything closed at midnight ,,,well tell me that but just as well the booze was puke gasoline unless your vip you get the seagrams the better vodka well tellus the girl in realestate office lies lies lies telling us they have vacation places to go all over the world yold them no took an hour to leave they even used places that i been to 4hrs away (they didnt know) the airline seats suck if your ove 5-6 160lbs ok but if bigger not fat just taller bigger your in trouble terrible time no comunication lifestyles tropicana ,cofreshi and more in dominican terrible ..bar tenders just throw stuff together example a margarita tripple sec ,tequilia lime juice ice shake .,...no cloudy colur no green and no tequilia lol want the better booze got to be vip everything was about bribing well tell me ...anyways your land locked at any resort in the islands or those dirty hole countries ..and yes i mean dirty no cook no bar tender i saw ever used gloves washed a little when dirty stick or touching eveything ..you want some nice beach good drinks food fly /drive to the southern states do your homework we stayed on the beach 5 star building in panama beach florida for 65$ a night have truck drive down took 3 days sightseeing and had room for my bbque box so had our own at least every 2nd day a i made dinner for my wife go to walmart any store grab a bottle good stuff 15$ pop wine lol with gas hotel food maybe 130 a day us$ and i could go anywhere brought a rod some tackle caught some small stuff off the beach in sarasota bradenton fl bays just for fun 30$ licence 10 days and if raining go do some indoor stuff or drive around doing homework ..anyways resorts you can have them dirty disgusting terrible flying sucks never ever again dominican republic not for me ..oh one more you wipe your butt wrap up throw in garbage pail got to bribe them to clean they will but it wont be good unless vip everything was about the $ well there's the communication tell me ..transat air terrible red label vacations terrible lifestyles tropical/cofreshi junk b w windsor ontario…
After reading all the reviews on here good and bad we decided to give it a try and we were not disappointed. This resort is beautiful sure the rooms need some updating but for the amount of time you stay in your room it really didn't bother us to much. You can't expect everything perfect for the price you pay . The beach was nice we were vip had the private cabanas this was an experience I'll never forget one of the best resorts I've been too . Would recommend for sure and would absolutely come back
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