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Quality Hotel Real Aeropuerto Santo Domingo

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Quality Hotel Real Aeropuerto Santo Domingo
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212 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Aguadilla, Puerto Rico
Reviewed 22 August 2016 via mobile

My employer booked this hotel for a overnight. I hope this is the last time I stay at this hotel. What's good about this hotel: Very friendly staff, fast check-in / check-out, good pool, near Las Americas Int'l Airport and free wifi are the only good things about this hotel. What's bad about this hotel: The a/c unit is extremely...

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Helpful?
Thank OroLiquido787
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear OroLiquido787, thank you for your comments related to your last stay in pur property, we are truly sorry you had that final perception about our Hotel. We truly appreciate your kind comments about our staff and some of our facilities and service. Sincerely, Ernesto C.

New York City, New York
Reviewed 11 August 2016 via mobile

The pros: Decent rates Great staff Good restaurant and stay open late Good breakfast Good rooms Comfy beds Near airport The cons: No minibars in rooms. Swimming pool is more like a duck basin. Stairs by the restaurant are blocked, a No no !

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Helpful?
Thank Zeflyingchef
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Zeflyingchef, your feedback is truly welcome, describing our facilities in such a positive way is a reward for us. Be advised we have small refrigerators available upon request and our staff can deliver them at any time. Regarding the stairwell doors by the restaurant, for security and safety reasons they can only be opened from the inside. We look...

Switzerland
Reviewed 5 August 2016

needed to stay in a hotel next to las americas airport, waiting next days flight. I know that sheraton, hilton etc in santo domingo would not make you happy either, but that one nearby the airport makes you depressive. dark, cold, unprofessional, overpriced, very few guests, cold and empty restaurant, etc,.taxi to the airport a wrack and logically tries to...

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Helpful?
Thank Andy J
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Andy J., please accept my most sincere apologies for the challenges you experienced in our hotel. Your perception of the quality of service you received and ambiance definitely raise a big concern. I truly appreciate if you can send me your contact info at ernesto.carrero@r-hr.com as I would like to get further details about your most recent stay. Thank...

Somerville, Massachusetts
Reviewed 3 August 2016

We stayed at this hotel before flying out the next morning. The hotel has all the needed amenities to help get regrouped and reorganized. We appreciated the restaurant that served until later in the evening. The service was perfectly efficient. We had no problems which is just what a person may be looking for before embarking on air travel. We...

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Helpful?
Thank MAJSM
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear MAJSM, it is such a great reward for us to be able to accomplish our purpose on such great way.. rest assure our Team is proud everyday of their work ensuring guests have a great and lasting final impression of the Dominican Republic before they travel back to their homes... Thank you once again and we look forward to...

Orlando
Reviewed 23 May 2016 via mobile

The only reason we stayed at this hotel it was because our flight were cancelled, hotel is clean and well kept, but the area is very unsafe. Both gentlemen in the reception area lacked good customer service, they seemed bothered by our presence.

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Helpful?
Thank jrivers1209
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear jrivers1209, please accept my most sincere apologies for my staff attitude, rest assure we will meet in order to review and avoid further recurrence specially as we strive to provide great service with greater people. Thank you for your review and we hope you were able to return home safely. Sincerely, Ernesto C.

Oranjestad, Aruba
Reviewed 4 May 2016 via mobile

It is very close to the airport. Employees were SUPERB!! Extremely friendly ,helpful and informative. The 24h menu was very good and reasonable rate. The breakfast that was included was a little poor but standard. Would highly recommend.

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Helpful?
Thank quantkimberly
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear quantkimberly, Superb is a word that makes our staff feel proud of being your host! we truly appreciate if you let us know on your next visit what are your breakfast preferences so we can improve our offering. Thank you for your review! all the best, Ernesto C.

Minneapolis, MN
Reviewed 8 April 2016

After a week in paradise, we needed a brief overnight stay before our early morning flight out of the Dominican Republic. The hotel is an easy drive to the Santo Domingo airport, which was important because we needed to drop off our rental in the dark at 4 a.m. before our flight. (Bummer that we missed the breakfast included in...

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Helpful?
Thank omahajo
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear omahajo, thank you for choosing as your last stop in the Dominican Republic, we truly appreciate your detailed feedback about our location. The purpose of your stay it is exactly what many other guests have required before levaing the country due to our proximity to the airport specially on earlier flights. We look forward to welcome you back in...

Istanbul, Turkey
Reviewed 8 April 2016 via mobile

Very very good,clean,good service hotel I would stay again and recommend it to everybody. One of the few hotels we stayed where the minibar refrigerator and air condition were working perfectly, smiling staff everywhere and excellent Internet

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Helpful?
Thank NaileDamali
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear NaileDamali, not sure where to start to thank you after your compliments to our facility, rest assure your review have been shared with pride among the team. We hope you had a great time in the Dominican Republic. Best regards, Ernesto C.

Port-au-Prince, Haiti
Reviewed 25 March 2016 via mobile

This hotel offers the best breakfast, and its included in the price! They had everything from yogurt to build your own omelets to Dominican food! Its close to the airport. Perfect for the night before a long trip home. The staff was very friendly and welcoming.

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Helpful?
Thank Jenny L
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Jenny L., there is nothing better than starting the day with a nice meal, thank you for praising our staff and the food we offer at the Hotel... We look forward to welcome you back! Rgds, Ernesto C.

Dallas, TX
Reviewed 15 March 2016

We stayed here for one night our first night in Santo Domingo since our arriving flight was delayed by 6 hours and we were being picked up at the airport the next morning for transfer to our resort. The rate was reasonable (including a nice breakfast), the rooms were clean, conformable and quite. It was a short 5 minute taxi...

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Helpful?
Thank Volleyball_Parent
Ernesto-Carrero, General Manager at Quality Hotel Real Aeropuerto Santo Domingo, responded to this review

Dear Volleyball_Parent, we hope you enjoyed your experience in the Dominican Republic, we are thankful your flight was delayed so you had the opportunity to stay with us. We truly appreciate your review specially after a long flying day, you are asbsolutely right about the airport shuttle however due to local legislation we are not allowed to have one. Best...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Hotel Real Aeropuerto Santo Domingo is the only internationally branded hotel located close to Las Americas International Airport. This hotel is perfect for business and leisure travelers that have an early departure or a late arrival flight. The hotel is right across Las Americas Duty Free Business Park and next to the Institute of Technology of Santo Domingo. Boca Chica beach is only six miles away and Santo Domingo's Colonial zone is 14 miles away. Most major league baseball academies are close by. Complimentary breakfast buffet starts at 5:00 a.m. at Los Balcones, the hotel's onsite restaurant, which also serves lunch and dinner. The hotel's sports bar Arrecife, is the perfect place to enjoy cocktails and casual food. 24-hour room service is also available. All guestrooms include complimentary wireless high-speed Internet access, coffee makers, hair dryers, irons and ironing boards. Some rooms include refrigerators and microwaves. Non-smoking rooms are also available. Guests can exercise in our fitness center or enjoy our outdoor pool surrounded by tropical gardens. The next time your travel brings you to the Dominican Republic, stay with us, you will appreciate our ideal location, multilingual staff and affordable rates. We look forward to seeing you soon. ... more   less 

Additional Information about Quality Hotel Real Aeropuerto Santo Domingo

Address: KM 22 Autopista Las Americas | 5 mins away from Las Americas International Airport, Santo Domingo, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €125 - €186 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Quality Hotel Real Aeropuerto Santo Domingo 3.5*
Number of rooms: 124
Reservation Options:
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Also Known As:
Quality Inn Santo Domingo
Quality Hotel Santo Domingo
Hotel Style:
#15 Business Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Real Aeropuerto Santo Domingo staff and other travellers.
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Questions? Get answers from Quality Hotel Real Aeropuerto Santo Domingo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid this place, unless you want poor service.”
davidorique, 16 Apr 2017 | Read review
“Depends. South rooms look at the ocean (and the road), north ones look at the pool area.”
hfulghum, 25 Feb 2017 | Read review
“We stayed on the fourth floor. Nice and quiet.”
N6456PLmikeb, 3 Jul 2016 | Read review
“note the small sing over the bath faucet that alerts you to the nonpotable water.”
O4062KMmichaels, 17 Feb 2016 | Read review
“My Room was ver Quiet and on the North Side”
rikc2015, 12 Aug 2015 | Read review
5 of 5