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Crowne Plaza Santo Domingo

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Crowne Plaza Santo Domingo
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814 Reviews from our TripAdvisor Community

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Showing 408: English reviews
Conroe, Texas
Reviewed 27 November 2015

I travel twice a year to the Santo Domingo and this is my hotel of choice. It's so nice to see how all the employees remember us. A special thanks to Maria & Juan Valdez from the Nabu Restaurant who always greet me with a big smile for breakfast and great service. One thing the hotel can improve is to...

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Helpful?
Thank hech
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Hech, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We appreciate the recommendation and we look forward to hosting you again during your next visit to...

Reviewed 24 November 2015

The Crew on the Nabu Restaurant is very Friendly and very genuine people, The waiter Emi was with a very nice smile checking with us every morning. We are very happy to have the opportunity to meet him and the rest of the people from the Restaurant. A+ Everybody in the Front Desk is very professional, we stayed by 8...

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Thank Salvador M
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Salvador M, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. Thanks for being part of IHG Family!! We ensure to pass your greetings to our Staff. We appreciate the recommendation and we look...

Cherry Hill, New Jersey
Reviewed 18 November 2015

Rooms were great, hotel staff professional and helpful, breakfast outstanding. We were allowed to borrow towels for an excursion, just had to sign for them, We walked to local restaurants, highly recommend Hermanos Villar. The fire alarm went off in the middle ot the night - an error. The exchange rate wasn't very good at the desk. My biggest complaint...

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Thank anneG2918GV
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear AnneG2918VG, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are very proud of our staff and the service they provide to the guests. We appreciate the recommendation and we look forward to hosting you again during your next visit to Santo Domingo. Best regards,

Venezuela
Reviewed 13 November 2015 via mobile

Stayed there for one night before flying back. Front desk was friendly and gave us an upgrade. In general the hotel is well maintained and the room had all the essentials needed. My only issue was that i forgot a very special watch in the bathroom. I called a couple of days after check out and they said it has...

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Thank pyyli
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mrs. Pyyli, We would like to thank you for your honest feedback on your recent stay at the Crowne Plaza Santo Domingo. We appreciate your comments and truly hope to improve upon our services for the next time you choose to stay with us. We do sincerely apologize for the inconvenience with your watch. We pride ourselves on our...

Gurabo, Puerto Rico
Reviewed 13 November 2015

Very nice hotel. Price could be lower.... Stayed several times in times I the past 2 months. I like the views of the ocean. Did not use the facilities but, they look exellent specially the pool. The suites have balconies and very cozy....

Review collected in partnership with this hotel
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Thank orlanrealtor2001
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Orlanrealtor2001, Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are glad to hear that you found our accommodation comfortable and rested well during your stay. We are very proud of our staff and the service they provide to the guests. We appreciate the recommendation and we look...

Baden bei Wien
Reviewed 11 November 2015

Hotel is very nice and modern style. Rooms are convenient and beds comfortable. Staff is very nice and helpful. Had problems with my credit card on the first day and they helped out with a cash pay out to pay transfer from the airport. Hotel restaurant serves good quality food for a reasonable price. Breakfast buffet is also nice. Gym...

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Thank SensationP
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear SensationP: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We are glad to hear that you found our accommodation comfortable and rested well during your stay. We are very proud of our staff and the service they provide to the guests and we are glad to find out...

Georgetown, Guyana
Reviewed 11 November 2015

service was of a high standard the room was comfortable and well maintained. The location was convenient and the hotel staff was at all times helpful, Electronic room keys malfunctioned at times.In total the overall service quality was of a high standard

Review collected in partnership with this hotel
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Thank berkley2015
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear berkley2015: We would like to thank you for choosing the Crowne Plaza for your recent visit to Santo Domingo City . We really appreciate your value comments and it is wonderful to know that we were able to provided you the best service. We are glad to hear that you found our accommodation comfortable and rested well during your...

Miami, Florida
Reviewed 8 November 2015 via mobile

I've been staying at this hotel ever since it was an Intercontinental property. It's always offered a good value and good amenities. This time around I didn't check to see if the afternoon happy hour was still going on. This was one of my favorite things to do around 6pm.

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Thank Mjerome82
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Mjerome82: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to hear that you had a fantastic stay with us. We appreciate the recommendation and...

Guatemala City, Guatemala
Reviewed 7 November 2015

I'm giving five stars to Crowne Plaza Santo Domingo because they were able to see opportunity in solving a problem effectively I'm a frequent business traveller and, as such, I've developed high standards for the hotels I stay in. It is rare I give a maximum rate to a hotel. There is always missing that you found somewhere else. The...

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Thank Fernando_Delgado
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Fernando_Delgado: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. Our goal is not only to provide superior service but also to exceed each and every one of our guests’ expectations. We are happy to know that our Staff were able to go beyond your expectations. We are happy...

Cabarete, Puerto Plata, Dominican Republic
Reviewed 6 November 2015

Executive floor rooms with access to the Club Lounge on 14th floor with food and drinks of some kind of another available complementary 6am to 9pm kept our group of 8 rooms entertained. Smooth and fast checkin.

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Thank P0C0PEL0
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Pocopelo: Thank you for staying in Crowne Plaza Santo Domingo. We are honored that our hotel had been your choice. We appreciate your comments and we are happy to know that you and the group were able to enjoy all our facilities. Our goal is not only to provide superior service but also to exceed each and every one...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €112 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#6 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santo Domingo staff and other travellers.
14 questions
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Phoenixville, Pennsylvania
San Francisco, California
WILLEMSTAD, Curaçao
5 months ago
American Canyon, California
8 months ago

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Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“15th floor has wonderful view.”
  • What a great view from the bathroom besides the hotel´s club. I could not stop myself jijiji
 of 5 bubbles EmmaF979, 19 Feb 2017 | Read review
“Ask for high levels floors and more quietly”
 of 5 bubbles antonioguedesneto, 17 Feb 2017 | Read review
“Get a higher up floor level. I think all rooms have a view of the sea....”
 of 5 bubbles 418lynnc, 25 Jan 2017 | Read review
“The room s are nice. With a view.”
 of 5 bubbles clow99, 7 Jan 2017 | Read review
“Choose a room with sea view, it's worth it!”
 of 5 bubbles Ellaes, 30 Dec 2016 | Read review
5 of 5