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Crowne Plaza Santo Domingo

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Crowne Plaza Santo Domingo
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756 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Santo Domingo
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Showing 381: English reviews
Miami, Florida
Reviewed 1 November 2016

Excellent customer service!! I will recommend this hotel to anyone!! the valet parking guys are very attentive as well the housekeeping ladies!!Good location to walk around. Also enjoyed the casino it was fun!

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Helpful?
Thank Arabelis R
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Arabelis R, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Puerto Rico
Reviewed 1 November 2016

Good service. Enjoyed my stay. will recomended it . love the breakfast buffet. not to crazy about the lunch buffet felt it was to expensive.... Julio did a great job in helping us get our room before 3pm . took care of our luggage both the first day and last day.

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Thank 244margarita
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear 244margarita, Thank you for your review and we love that you have spent an excellent stay in the hotel. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Reviewed 1 November 2016

The hotel rooms and were dated. Was offered an upgrade for healthy fee but after waiting found it wasn't available. Then had to wait a while longer to get a room. I was offered a temp room to shower after waiting a while. The staff will try to make you pay an extra 50 dollars if you have a friend...

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Helpful?
Thank Richard O
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Richard O, Best Regards from Hotel Crowne Plaza Santo Domingo!! Thanks a lot for your comments about your recent stay. We would like to offer our sincerest apologies for the problems you encountered at the Hotel. In reference to the extra price for a friend it is a security policy and for your own safety. We care about our...

Reviewed 27 October 2016

enjoyed my stay here, a lot of english speaking workers, beautiful view, nice buffet. casino, nice gift shop, great location, it faces the sea,nice room views, and its in a row of the best hotels ,. great customer service.

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1Thank Cabral A
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Cabral A, Thank you for your review and we loved that you had a great stay with us. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Reviewed 24 October 2016

The hotel rooms are amazing and the bar is good as well. They also have a good outside bar by the pool to drink and relax. The outside of the hotel can be a bit intimidating when you first come but it is perfectly safe with a good view of the ocean.

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Helpful?
Thank Sanjin D
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Sanjin D, Thank you for your review and we loved that you had a great stay with us. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Phoenix, Arizona
Reviewed 23 October 2016

I am traveler to DR and find the staff to be excellent. Special mention of Mr. Joel Front desk who will go out of the way to ensure the guest request is met. He makes me feel this is my second home and we have a friend we can depend on. Keep up the good work Joel and making our...

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Helpful?
Thank leroyachristie12
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Leroyachristie12, Thank you for your review and we loved that you had a great stay with us. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Reviewed 17 October 2016 via mobile

I can't say enough about the staff. Everyone is so helpful. Never an issues always a smile and a I can help attitude. The hotel is nice the pool is ok. The room are small but are kept clean and you have a nice view of the city or the ocean. Lots of nice places to visit. Now that Uber...

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Helpful?
1Thank Jorge F
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Jorge F, Thank you for your review and we loved that you had a great stay with us. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Reviewed 14 October 2016

The Crowne Plaza hotel staff is amagingly great! Lorraine, Yalta, Maria Victoria, Stephanie and Gabriela and Maria from Nabú; the hotel restaurant, where like my logistics team during the whole activity, they went above and beyond to help me out everytime I needed. I had an event in one of their spacious meeting rooms. I did a reservation for 30...

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Helpful?
Thank NelsonDgez
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear NelsonDgez, Thank you for your review and we loved that you had a great stay with us. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

Reviewed 7 October 2016

This was an excelent experience in my wedding night... i want to come back again some other time. thank you for your support and really good room. also, i got a very good view to sea. it was very beatiful.

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Thank Edison M
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear Edison M, Thank you for your review and we loved that you had a great stay with us. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". We look forward to hosting you in your next visit. Best regards,

New Jersey
Reviewed 6 October 2016 via mobile

At the hotel for a conference. Good conference facilities with competent, friendly staff. Rooms are large and comfortable. "Ocean view" not entirely accurate -- a slanted window in the corner so you have to make an effort to appreciate the view. Bathroom also spacious.

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Thank KasiaTravel M
ManagerGS, Guest Service at Crowne Plaza Santo Domingo, responded to this review

Dear KasiaTravel M, Thank you for your review and we loved that you had a great stay with us. For our staff is very important to bring a quality service. We create "Great Hotels Guests Love". In reference to the Coference Room we have a "Crowne Meeting" Program, which allows you to have your event with a personalized follow and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Multilingual Staff
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Crowne Plaza Santo Domingo puts you in reach of the New World's fascinating history and the city s modern culture and nightlife. You can walk to the Colonial Zone, the Cultural Centre and the business district, and the main shopping areas are also close by. A 35-minute drive will take you to the Caribbean s best beaches. ... more   less 

Additional Information about Crowne Plaza Santo Domingo

Address: Avenida George Washington 218, Santo Domingo 02890, Dominican Republic (Formerly Hotel V Centenario InterContinental)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €104 - €162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Santo Domingo 4*
Number of rooms: 196
Reservation Options:
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Also Known As:
Intercontinental Santo Domingo
Santo Domingo Intercontinental
Hotel Style:
#2 Spa Hotel in Santo Domingo
#4 Casino Hotel in Santo Domingo
#5 Family Hotel in Santo Domingo
#6 Business Hotel in Santo Domingo
#6 Luxury Hotel in Santo Domingo
#8 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Santo Domingo staff and other travellers.
12 questions
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San Francisco, California
WILLEMSTAD, Curaçao
2 months ago
American Canyon, California
5 months ago
Wisconsin

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Questions? Get answers from Crowne Plaza Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable”
 of 5 bubbles 478scarlets, 29 Nov 2016 | Read review
“higher floor with a balcony, Executive floor has a naccess to Executive lounge”
 of 5 bubbles doranobi, 27 Nov 2016 | Read review
“Any room on the 9th floor seems to be the best ones there....ocean view if possible for great sunrises”
 of 5 bubbles 777sanjind, 24 Oct 2016 | Read review
“High floor sea view”
 of 5 bubbles leroyachristie12, 23 Oct 2016 | Read review
“JR Suite beautiful I felt very please. I highly recommend it ”
 of 5 bubbles yolanda_duke, 5 Oct 2016 | Read review
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