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Holiday Inn Santo Domingo

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Holiday Inn Santo Domingo
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583 Reviews from our TripAdvisor Community

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Showing 298: English reviews
Reviewed 16 October 2015 via mobile

Overall best convenient modern hotel, super friendly staff and close to the best nightlife in Santo Domingo (walking distance to great bars and restaurants). Price & Value way better than some of the more expensive hotels. Maite is the best! Along with the rest of the staff at this hotel.

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Helpful?
1Thank Ludovic S
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Ludovic S: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next...

Reviewed 8 October 2015 via mobile

I really had a great time at this hotel. Staff on point, food taste very good, rooms are really nice and the small pool is just lovely...I defenately will recommend this property due to its location and also with the friendliness of the staff. It's surrounded with nice clubs at night so you really can't miss out.

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Helpful?
Thank gdumel
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Gdumel: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely,

Chicago, Illinois
Reviewed 2 October 2015

There are places that meet you your expectations and other places that exceed your expectations. This is the case for Holiday Inn Santo Domingo. Their customer service is top notch and they are the example for true total customer satisfaction. Front desk is always available and willing to go the extra mile to keep the customers happy. Mr. Correa and...

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Helpful?
Thank Israel V
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Israel V: Thank you so much for your review of our hotel and we appreciated your visit from Chicago, Illinois. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our...

Houston, Texas
Reviewed 25 September 2015

This is a very nice hotel in Santo Domingo, great location and easy access to many stores and restaurants. Staff is very professional and provide service with a smile. Mr. Correa instantly recognized my Gold Member status and made me and my Fiancee feel welcomed. We had a great time relaxing and spending time at the pool/mini bar area. Clean...

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Helpful?
Thank Vaughn M
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Vaughn M: Thank you so much for your review of our hotel and We appreciated your visit from Houston, Texas. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our...

Virginia
Reviewed 18 September 2015

I just stayed four nights at this hotel and enjoyed my stay very much. The rooms were very comfortable and the people working at the hotel were very nice and always friendly. My only complaint is the closets are very small for suits and the one side of the close for shirts does not allow them to hang down fully...

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1Thank Chapingrande
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Chapingrande: We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit...

everycontinent
Reviewed 16 September 2015

Perfect service. Al staff were accommodating and went out their way to assist. Hotel is a bit dated but still a great bargain. Nice pool on 8th floor, nice small gym, and hotel breakfast is the full buffet w omelet/egg station. Play slots at casino next door if that is your thing. Kudos to front desk staff for being especially...

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Helpful?
1Thank Fulito
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Fulito: On behalf of the entire staff of the Holiday Inn Santo Domingo thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you...

boston,mass
Reviewed 16 September 2015

I chose this hotel baiscly because of the reviews of how great the service was, WRONG. Staff barley spoke to me, and when I check in the guy at desk said I was there for 2 nights but in fact was 3 nights and told me it include breakfast but a lady told me not include, NO ONE HAD NO...

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Thank larry m
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Larry M Thank you for your feedback and for sharing your experience with us. Valuable opinions like yours help us improve our standards, so we can provide the service that you as valuable guest, expect and deserve. We hope to see you in your next visit to Santo Domingo. Sincerely,

Santo Domingo Province, Dominican Republic
Reviewed 15 September 2015

Great hotel with excellent and wonderful service. Of particular note, Yandery in the Level 2 Bar and Lounge was great, making perfect drinks with friendly service! Extremely clean hotel. Hope to be back soon.

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1Thank 4kckckc
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest 4kckckc We appreciate your comments and we are pleased to receive your impressions about the wonderful experience that has taken in the Hotel. It's something our Staff takes great pride in, so we value your feedback. Thank you for being part of our commitment, "Great Hotels Guests Love" and we hope to see you in your next visit...

Reviewed 15 September 2015

I have to say my best experience with Yandery Crispin has been exceptional. I have never had the kind of customer service she provided. She should be a manager to mentor the other employees that where not so good. I have to admit she has been absolutely exceptional as an customer service representative.

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1Thank Rodrigo R
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Rodrigo R: Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us and that you feel you received great service. Thanks again for staying with us and we hope to see you in your next visit to Santo Domingo. Sincerely,

Reviewed 11 September 2015

I usually go to Santo Domingo multiple times a year and I always stay here and is not just for its location. The staff make the difference and make you feel at home. They are friendly, very helpful and even know you by name. The facilities are clean and the restaurant is very good but also is near to couple...

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2Thank Jose G
ManagerGS, General Manager at Holiday Inn Santo Domingo, responded to this review

Dear Guest Jose G On behalf of the entire staff of the Holiday Inn Santo Domingo we are pleased to hear you enjoyed your stay with us and that you feel you received great service. It’s something our Staff takes great pride in, so we value your feedback and thank you for reaffirming our commitment to "Great Hotels Guests Love"....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hotel Holiday Inn Santo Domingo, located in the Business District on Santo Domingo city, welcomes business and leisure travelers. Our Hotel is conveniently located within walking distance of numerous large companies and important corporate buildings. In addition, families and business travelers will enjoy the complete list of restaurants, bars, disco, shopping centers among other interesting attractions located within a short walk of the hotel. ... more   less 

Additional Information about Holiday Inn Santo Domingo

Address: Av Abraham Lincoln 856, Santo Domingo 3164, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €122 - €236 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Santo Domingo 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Holiday Inn Santo Domingo Hotel Santo Domingo
Hotel Style:
#1 Spa Hotel in Santo Domingo
#3 Family Hotel in Santo Domingo
#3 Business Hotel in Santo Domingo
#5 Romantic Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Santo Domingo staff and other travellers.
8 questions
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Brookline, Massachusetts
over a year ago

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Questions? Get answers from Holiday Inn Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best quality of care and attention I have received from any hotel anywhere in the world.”
 of 5 bubbles marialourdes2017, 13 Feb 2017 | Read review
“anything above the 5 th floor”
 of 5 bubbles keithdR2VC, 13 Dec 2016 | Read review
“book a high floor to have a view of the city and be close to the pool”
 of 5 bubbles ErickR929, 28 Nov 2016 | Read review
“Floors 7 - 9. Especially the 8th Floor”
 of 5 bubbles lavestergarner, 18 Oct 2016 | Read review
“I like the view on top floors. kind of panoraminc”
 of 5 bubbles gjcosiop, 25 Apr 2016 | Read review
5 of 5