We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Renaissance Santo Domingo Jaragua Hotel & Casino

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 6 more sites!
Professional photos
Renaissance Santo Domingo Jaragua Hotel & Casino
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

392 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Renaissance Santo Domingo Jaragua Hotel & Casino
See the most recent reviews
Showing 269: English reviews
St. Petersburg, Florida
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 18 October 2015

I have stayed at the Jaragua many times. Although I was sad to see it close for a year, the renovations they made were well worth the wait. In particular the rooms. Wow! They are luxurious, clean, friendly and fantastic. The beds are brand new, the showers hot and steamy and the whole over all feel is one of a... More 

Helpful?
Thank Carl R
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Carl Thank you for reviewing our hotel it is very much appreciated, and thank you for sharing it on Tripadvisor. We have just finished a $40million renovation and as you mentioned the rooms are luxurious. Thanks again, Carl, and Hopefully we will get to host you again on your next visit to Santo Domingo. Matt Matt Knights General Manager... More 

Monterrey, Mexico
Level Contributor
67 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2015

It's always a drag when you travel for business and can't find the amenities and installations to either be able to work comfortably or unwind after long hours at work -- and fortunately this property has plenty to offer in both aspects, allowing me to work in a pleasantly minimalistic yet expansive comfy room and work out the stress in... More 

Helpful?
Thank John C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear H5278TBjohnc Thank you so much for sharing your experience on Tripadvisor, it is certainly appreciated. You are right that business trips can be a drag, but I am happy to hear that your stay with us allowed you to wind done while you were away from home. Hopefully when you come back to Santo Domingo we will be able... More 

New York City, New York
1 review
Reviewed 13 October 2015

Basically the place is run very well. The staff are friendly and helpful. Everyone was proficient in English. The room was clean. The bed was comfortable. The pool area was nice with a small outdoor restaurant for drinks and food.The food was very good. Elevators were very modern and worked flawlessly. I felt very secure in the hotel as well.... More 

Helpful?
Thank Tino C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Tino C Thank you so much for your lovely review of our hotel, it is very much appreciated. Like you, I also love the pool area, a very relaxing spot to hang out at. I will make sure to share your kind words with our team as they will be thrilled, especially with you note on their level of... More 

Level Contributor
5 reviews
Reviewed 13 October 2015

Haven't been to the Dominican Republic in over 10 years and came back in October to stay at the Renaissance Jaragua. They have renovated the hotel and it looks great. the reception area and lobby are new and welcoming. They have a new restaurant and bar area where the old reception used to be. The pool has been renovated and... More 

Helpful?
Thank Alonzo B
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Alonzo I am glad to hear that you enjoyed your return to Santo Domingo and that you enjoyed our hotel. It sounds like you had a great time at our Gastronomia Alternativa and the DJ played some cool sounds. We host this event every Saturday and it is a great way to relax around the pool. You mentioned Edilly... More 

Los Angeles, California
Level Contributor
406 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 12 October 2015 via mobile

The best thing about staying at this property are the staff. The most helpful, friendly, professional and always going above and beyond to make your stay memorable. So first let me commend the following staff members: Alena at the Front Reception Desk. Her warm welcome smile when we arrived. It really sets the tone of our stay. Very knowledgeable with... More 

Helpful?
1 Thank Russ L
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Russ I love your pictures, some great shots of our food. It sounds like you had a great stay with us and that many of our associates made it special for you. You also mentioned our Executive Lounge (yes that view is spectacular) and I will certainly review your feedback with our team. I will be sure to thank... More 

Apex, North Carolina
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 October 2015

Oh, wow. I'm a frequent Marriott patron and this hotel exceeded my expectations. They just underwent a total renovation and it shows. Amazingly clean rooms. Fantastic service. Great view of the ocean. Maria at the front "desk" was a gift. She went above and beyond to help us. It's kind of crazy that this is blocks away from "real life"... More 

Helpful?
Thank CarolinaKStew
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you Carolina for your amazing words. We really appreciate that you share it with us. We’re glad that you liked and enjoy our service in our hotel, but also that you discover new things while you we’re here. You sure live life to discover! We hope to have you again in our Renaissance Santo Domingo Jaragua so you can... More 

Jersey City, New Jersey
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 29 September 2015

well, let me just say in my most humble of opinions, I found it to be Grand! I mean it is sensational! I check in and to my delight, every staff member that I’ve met this past June are still there- more on them later. I was famished from my flight and decided to drop off my bags and head... More 

Helpful?
Thank HLuiz M
jcastillo82g, Director of Sales & Marketing at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear HLuis~ Thank you for your great comments about our hotel and our staff, we are very happy that you were able to come back and enjoyed once again our great outdoor facilities, amazing lounge overlooking the blue ocean and of course our great tapas and meals at Luna, our signature restaurant located at our trendy and spacious lobby area.... More 

New York, New York, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2015

Yes, the hotel was renovated recently and it looks nice and clean, but there were several issues with this trip. It started with the fact that I booked a room in the gardens and they asked me if I want to upgrade. Well, I did not for an extra 30 dollars, but then came the play. They try to get... More 

Helpful?
2 Thank David B
Jaragua H, Director of Sales at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear David, Thank you for taking the time to give us your feedback. We’re sorry for the experience that you had during your stay in our hotel. We have to say that our brand has high standards and value which every ambassador’s has to fallow because of that we want to make sure that our guest have the best experience,... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2015

Very nice stay. the hotels seems to be recently renovated - big difference from what it used to be. It is very spacious and the service is impeccable- way to go Renaissance. They have a threatre attached to it as well as a casino - will visit again

Helpful?
1 Thank Michael C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Thank you so much for your kind words Michael. We are very pleased to know that you liked our renovation and that you have explored and enjoyed some of our area. We really hope to welcome you back again in our hotel so you can keep discovering new things. Matt Matt Knights General Manager Renaissance Santo Domingo Jaragua Hotel &... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 September 2015 via mobile

Excellent value. Room was spacious and clean. Staff was courteous and always helpful. Hotel is in the center of everything! The only negative is that the hotel allows private taxis to park out front and those guys charge at least double than the public taxis charge.

Helpful?
1 Thank Regner99
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Regner99 Thank you for writing your review and sharing your experience with us. I glad that you liked our new rooms, they really are spacious. You mentioned the taxis and yes we do have a number of regulated cars on stand by for our guests. Each major hotel in Santo Domingo is allocated a number of private hire cars... More 

401 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (306)
Viewed
View from Room (9)
Viewed
Hotel & Grounds (65)
Viewed
Family/Play Areas (1)
Viewed
Dining (26)
Viewed
Room/Suite (21)
Viewed
Pool/Beach Area (24)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (6)
Viewed
Other (149)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (95)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (33)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (4)
Viewed
Dining (20)
Viewed
Bathroom (1)
Viewed
View from Room (2)
Viewed
Family/Play Areas (3)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Santo Domingo hotels
JW Marriott Hotel Santo Domingo
#1 of 79 in Santo Domingo
865 reviews
Crowne Plaza Santo Domingo
#8 of 79 in Santo Domingo
755 reviews
Catalonia Santo Domingo
#6 of 79 in Santo Domingo
248 reviews
Show Prices
Show Prices
Show Prices
Gazcue
Courtyard Santo Domingo
Courtyard Santo Domingo
#4 of 79 in Santo Domingo
464 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €120 - €176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
TripAdvisor is proud to partner with Marriott, Expedia, Booking.com, Orbitz, Priceline, Travelocity, Odigeo, Hotels.com and Jetsetter so you can book your Renaissance Santo Domingo Jaragua Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
25 questions
Ask a question

See all questions (25)

Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the elevator, higher floor, ocean view is worth it”
 of 5 bubbles Caribqueen1, 18 Nov 2016 | Read review
“The Garden Suites out back are quite, albeit a bit removed from the pool, restaurant, and lobby. The rooms were wonderful.”
 of 5 bubbles 108cheryle, 13 Nov 2016 | Read review
“Ocean views are lovely.”
 of 5 bubbles G00dm, 28 Oct 2016 | Read review
“stay in the tower, VIP 10th floor is a must”
 of 5 bubbles joshuamanuelr, 25 Oct 2016 | Read review
“I was on the first floor in the garden part of the hotels the view was not great (some grass and a wall)”
 of 5 bubbles sarahcE4358ND, 20 Oct 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay