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Renaissance Santo Domingo Jaragua Hotel & Casino

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Renaissance Santo Domingo Jaragua Hotel & Casino
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467 Reviews from our TripAdvisor Community

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Showing 312: English reviews
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Polaris, Montana
Reviewed yesterday NEW

My three week stay in Santo Domingo was superb because I selected the Renaissance Hotel Jaragua for my stay. From the first moment at check-in to my last night in Santo Domingo, I could not have received better treatment, service, or comfort. What a great three weeks. Breakfasts in the lobby dining room were excellent. Service there was both friendly...

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Helpful?
Thank Walter L
Reviewed 3 days ago NEWvia mobile

This place has made a tremendous improvement in its facilities i love all the new changes. The staff is fantastic especially Alfredo pierre who treated me with a lot professionalism and excellent service. I strongly recommend if you are going to the capital.

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Thank Miguel R
Reviewed 4 days ago NEW

I stayed at this hotel from 2/15-2/19, I went with my boyfriend and we have a great stay. Driving up to the hotel, I was surprised how much the hotel looked like the photos. Needless to stay I was not disappointed. The Renaissance is a modern, clean, and spacious hotel. Upon check in, Virgilio was ever so pleasant and helpful....

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Helpful?
Thank Sheelyn D
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Sheelyn D I am glad you liked our hotel, it really is a beautiful property. I will be sure to thank Richard, Pablo and Virgilio. They are great at what they do and will be thrilled by your review. Thank you also for the feedback on the restaurant and housekeeping service, I am sorry that we let you down...

Boca Raton, Florida
Reviewed 4 days ago NEW

Stayed again for 2 nights on a business trip, and had great experience. Being Marriott member I used their free business lounge frequently, which really enhances the overall satisfaction rate, with free snacks, breakfast and soft drinks. No need to leave the hotel after a busy day of work. Rooms a huge and very well appointed with lots of space,...

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Helpful?
Thank Paul T
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Paul T Thanks for the great review, I will be sure to share it with the team. I know they will love it. Thank you also for your loyalty to our brands, it is certainly appreciated. Hopefully we will get to see you again soon on your next trip to Santo Domingo. Matt Matt Knights General Manager Renaissance Santo...

Swansea, Illinois
Reviewed 4 days ago NEW

This hotel has been upgraded over the past few months and is now the premier place to stay. Great views, superb pool, and all the amenities of hotels throughout the world, much less the DR. The staff is friendly, helpful, and ever present to insure your stay is comfortable and above expectations. The rooms are large and well appointed. Dining...

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Helpful?
Thank David F
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear David F I am glad you liked our renovation, and for your next visit will have our new Spa open which is looking very nice and is just a few days from opening. Thank you so much for your kind review and I hope we get to see you again soon. Matt Matt Knights General Manager Renaissance Santo Domingo...

Reviewed 5 days ago NEW

I stayed here for 10 days. I´ve been very impressed for the attention of all the staff mainly the people who works on the bar and the restaurant. Lenny is a very good bar tender and she controls the service in a very professional way. Also Marisol and Milandy. I travel a lot and is not normal to find people...

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Helpful?
Thank maestrillo
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Masestrillo You are right about Lenny, she is an exceptional bar tender and along with Marisol and Milandy, I am lucky to work with a great team. Thank you so much for your kind review, it is very much appreciated. Matt Matt Knights General Manager Renaissance Santo Domingo Jaragua Hotel & Casino

Reviewed 5 days ago NEW

If you are traveling to the Dominican Republic you must stay in the Renaissance in Santo Domingo. First and foremost it has a resort feel right in the heart of the city along the ocean. Second, its people are world-class and I do mean world-class. I have traveled the world and am platinum for life with the Marriott. Hence, I...

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Helpful?
Thank Kevin P
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Kevin P Thank you so much for your very generous review, it really is appreciated, especially coming from one our most valued guests. I personally appreciate your loyalty to us and I will be sure to personally thank Virgilio and Dandry, they are certainly rock stars and I along with you are one of their biggest fans. Thank you...

Reviewed 6 days ago NEW

Has nice view of the city! Very close to city areas where people do exercise and outdoor activities! Attention was great! Definitely a comeback place! Renewal of hotel gives the rise needed for such a majestic hotel with great history.

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Helpful?
Thank Carlos Herminio C
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Herminio C Thank you so much for your kind review of our hotel. Matt, our GM who usually responds to all our reviews is away from the hotel today (he said he is at a meeting , but we did see him with his scuba gear heading towards Boca Chica so I am not sure about the” meeting” thing)...

Augusta, Georgia
Reviewed 1 week ago

This was a fabulous experience. Exactly what to expect when one stay at a Marriot brand. The services was superb in every facet. A special thanks to the Hotel Navigator Ker Luis who made the city accessible to us newcomers. Also, special thanks to Dining facility Host, Torricelley who went above and beyond to make sure all was well. We...

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Helpful?
Thank garnad1982
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear garnad1982 Thank you so much for your kind review of our hotel. Matt, our GM who usually responds to all our reviews is away from the hotel today at a meeting (he said he is at a meeting , but we did see him with his scuba gear heading towards the beach so I am not sure about the”...

Reviewed 1 week ago

The hotel is totally renewed and the service is perfect, everybody is so attentive, besides that the location is great and the lounge has the ocean view. We've spent wonderful days in Santo Domingo. Can't wait to have some days off to come back there!

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Helpful?
Thank Gisele F
Jaragua H, General Manager at Renaissance Santo Domingo Jaragua Hotel & Casino, responded to this review

Dear Gisele F Thank you so much for your kind review, it is very much appreciated. I am glad to hear that you had an Amazing stay, and I hope that we can host you again on your next trip to Santo Domingo for a few more wonderful days in the sunshine. Matt

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Sol Pool Lounge & Restaurant
Sol Pool Lounge & Restaurant
Cuisines: International
Bohio Coffee House
Bohio Coffee House
Cuisines: International
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Rediscover the All New Renaissance Jaragua Hotel in Santo Domingo. This historic icon has undergone a complete $40 Million renovation, restoring the icon with all new modern guestrooms, suites, fitness center, meeting spaces, restaurants, bars, and an outdoor resort pool, cabanas and pool side bar. The hotel opened its doors on June 11, 2015 after an extensive transformation of a year. ... more   less 

Additional Information about Renaissance Santo Domingo Jaragua Hotel & Casino

Address: Av. George Washington 367 | Apto. Postal 769-2, Santo Domingo 10102, Dominican Republic
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €123 - €187 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Santo Domingo Jaragua Hotel & Casino 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Renaissance Jaragua Hotel Santo Domingo
Renaissance Santo Domingo
Santo Domingo Renaissance
Hotel Style:
#2 Casino Hotel in Santo Domingo
#4 Luxury Hotel in Santo Domingo
#5 Business Hotel in Santo Domingo
#6 Family Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and other travellers.
32 questions
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Questions? Get answers from Renaissance Santo Domingo Jaragua Hotel & Casino staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors are better, but I was in a fifth floor room, and I could not be happier.”
 of 5 bubbles WalterL593, 24 Feb 2017 | Read review
“Become Marriott member and get free upgrade to executive level”
 of 5 bubbles 86pault, 21 Feb 2017 | Read review
“Ocean view is nice.”
  • View from room
  • Ocean view
 of 5 bubbles 899DavidF, 21 Feb 2017 | Read review
“Rooms on the north side have nice views”
 of 5 bubbles maestrillo, 20 Feb 2017 | Read review
“Ask for Dandry and Virgilio - truly knowledgeable about the property”
 of 5 bubbles kevinpZ8187OW, 20 Feb 2017 | Read review
5 of 5