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Barcelo Santo Domingo

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1,297 Reviews from our TripAdvisor Community

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Showing 431: English reviews
Miami Beach, Florida
Reviewed 27 May 2015

My only complaint is that the breakfast is very expensive $16 and did not include in the hotel. The hotel staff were excellent specially the manager of the front desk. The room and the bathroom were very spacious.

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Helpful?
Thank ajaron
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Ajaron: Thank you for choosing us and for posting your opinion. We offer different s meals plans, that you can consult on our web site or when you arrive at the hotel. Thank you for highlight the quality service provided by the staff and the spacious of the room. We hope to see you soon. Best regards, César...

New York City, New York
Reviewed 13 May 2015

Reservation was easy, front desk staff excellent(Sandra, Tania, Rubalis) On the phone before trip (Rubelin) Baggage handler (Henry) Breakfast was great (Chef Santos) Great attention from the Commercial Director (Katiuska Mendez) Reservation Agent ( Elizabeth Compress) Spoke to Ms.Aidee Basora in the Commercial Dept., great customer service skills

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1Thank aymascom
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay in Santo Domingo. It's a pleasure for us that you are very satisfied with our service. We'll happy to serve you in your next trip. Thank for mention it the name of each person that did an effort to provide you a great experience. Best regards, César Güílamo

New Jersey
Reviewed 3 May 2015 via mobile

Stayed at the hotel several times. Always pleasant workers and professional. This time we upgraded to the Premium Club. With that you have free WiFi the whole time of your stay, soda, beer , wine and smacks at the premium club. Also a jacuzzi outside which had warm water something you don't usually find in Dominican Republic . Of course...

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Helpful?
Thank jojo1027
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review
Google Translation

Estimado viajero: Gracias por sus comentarios acerca de nuestro hotel. Nos sentimos complacidos de que su estadía con nosotros fuera...

Road Town, Tortola
Reviewed 3 May 2015

I had an awesome time, the breakfast, lunch and dinner was fantastic. I will do it again. I would encourage the hotel to add a few more English speaking persons. My stay was wonderful. The staff was very friendly and very helpful.

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Helpful?
1Thank Verna G
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Verna: Thank you for posting your opinion on this site. We are happy to know that you are satisfied with our service. Thank you for highlight our quality in the meals. We'll continue to strengthen the language issue with the staff. We hope to see you soon. Best regards, César Güílamo

San Juan, Puerto Rico
Reviewed 1 May 2015

On my first business trip to Santo Domingo I stayed on Hotel Barcelo Santo Domingo. Since my arrival service & and treatment was AWESOME. I Stayed on the 8th floor on a Business Suite which has all the amenities and services required. Definitely this will be my Hotel for the next business trips in Santo Domingo.

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Helpful?
Thank Kingfre
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay in Santo Domingo. It's a pleasure for us to know that you are satisfied with our service and installations, especially with our Club Premium floor. We hope to see you in your next business trip. Regards, César Güílamo

Morris Plains, New Jersey
Reviewed 27 April 2015

Great hotel, convenient location . Remodeled recently. Suites are large and comfortable . At check in upgrade to 8th or 9th floor for much better room and premium club access. Hotel will get you reliable, safe taxis albeit a little more pricey than standard. Checkout is a little annoying as they check room bar. Recommended for business traveler.

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Helpful?
Thank Ronald R
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel for your stay in Santo Domingo. We are happy to know that you feel satisfied with our hotel and quality service of Club Premium. Sorry for the inconvenience, but as a policy, our team should check the minibar of the room before the checkout of the guest. Thank you for recommend us....

Reviewed 27 April 2015 via mobile

I stayed at this hotel recently, the staff was very nice, and dedicated employees especially the reception personnel at the front desk (Mrs. T. Veras) they checked me in a timely manner, any questions I had they were very kind and attentive and directed me where I needed to go. The food menu was enjoyable and the staff was always...

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1Thank manny9868
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear traveler: Thank you for choosing our hotel. We are happy to know that you are satisfied with our service. Thank you so much for highlight the service provided by the reception staff, our cleanness and location. It'll be a pleasure serves you again. Best regards, César Güílamo

Toronto, Canada
Reviewed 23 April 2015 via mobile

Great time can't wait to go back! Great downtown location. Only thing to make it perfect would be if meals were included. Otherwise great clean pool area and beautiful room comfortable bed and friendly staff!

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1Thank Aurora M
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Ms. Aurora: Thank you for posting your opinion on TripAdvisor. It's a pleasure for us to know that your experience exceed your expectation. We offered different meal plans; you can ask when you arrive at the hotel or through our website. Thank you for highlight our location, comfort of the rooms and the quality service provide by the staff....

Reviewed 22 April 2015

We got there late but they gave us an upgrade to the 9th floor and it was a beautifully remodeled room, and they have a gorgeous roof deck/bar/jacuzzi area. The pool area is very nice also. The food was good (not excellent) but thats only because we are from Chicago and are spoiled by some of the best restaurants. The...

Review collected in partnership with this hotel
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Helpful?
Thank Eric M
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Eric: Thank you for posting your opinion on TripAdvisor. Thank's for choosing us and for highlight our recently remodeled Club Premium floor. We hope to receive in another time with your family. We'll continue to strive to provide the best experience at Santo Domingo. Best regards, César Güílamo

Reviewed 21 April 2015

My flight was delay at EWR (Newark, NJ) I call the hotel the same day and I advice them that my flight was delay for few hours that I would show up late. The person I spoke to told me that the room was going to be hold that I did not have to worry about anything. Due to the...

Review collected in partnership with this hotel
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5Thank Luis M
BarceloSantoDomingo, Director General at Barcelo Santo Domingo, responded to this review

Dear Mr. Luis: Thank you for your valuable opinion about Barcelo Santo Domingo. We apologize for any inconvenience caused at the time of arrival. We thank each guest that communicates with us to report any situation that affects your arrival at our hotel. We have met with the person in charge of reception and tell us who did not receive...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Barcelo Santo Domingo

Address: Maximo Gomez-Esq 27 de Febrero, Santo Domingo 1915, Dominican Republic (Formerly Barcelo Lina)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €93 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Barcelo Santo Domingo 3.5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Barcelo Santo Domingo Hotel Santo Domingo
Barcelo Hotel Lina
Hotel Lina Santo Domingo
Hotel Style:
#6 Casino Hotel in Santo Domingo
#13 Business Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santo Domingo staff and other travellers.
14 questions
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Questions? Get answers from Barcelo Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Room next to the premium club”
 of 5 bubbles erickfsoto84, 15 Mar 2017 | Read review
“8th floor and higher are renovated and updated”
 of 5 bubbles yomy, 13 Mar 2017 | Read review
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 of 5 bubbles grigoreanka, 18 Feb 2017 | Read review
“I was a beautiful and comfortable room - Everything I have to said about this hotel is good....”
 of 5 bubbles di0genem, 27 Dec 2016 | Read review
“I enjoyed having a view of the North side, but I'm sure the view of the poolside would have been nice and perhaps quieter. The traffic is noisy on the North Side and they really enjoy excessive use of car horns in Santo Domingo and Dominica as a whole.”
 of 5 bubbles Radman67, 26 Dec 2016 | Read review
5 of 5