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Sheraton Santo Domingo

PricelineUS$126*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$144*
US$126*
US$140*
US$142*
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Sheraton Santo Domingo
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1,553 Reviews from our TripAdvisor Community

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Showing 842: English reviews
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Reviewed 3 days ago NEWvia mobile

Very nice stay as usual, well located, really good people mainly Nelson Gomez y Sarah Rojas (muchas gracias a vosotros) that are Always smily and nice taking care of us.. I highly recommand this place !

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Helpful?
Thank Léa L
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Lea L, Thank you for sharing your review, it is great to know that your stay was memorable and that our Sheraton Club staff delivered our signature service personalizing your experience and taking care of your preferences. We hope you and your friends visit us again very soon! Sincerely,

Reviewed 3 days ago NEW

the view from the room was sea view, with an active roof top construction site. Therefore we could not have any privacy and kept the curtains shut. That defeated the idea of having a sea view room. The bathroom was outdated and very tight. It had an old peeling tub that was resurfaced at some point and was peeling and...

Review collected in partnership with this hotel
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Helpful?
Thank marounsimportexport
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear marounsimportexport, Thank you for taking the time to share your comments regarding your past stay with us. First allow us to express our deepest apologies for the inconvenient encountered, we would like to mention we have reviewed your comments with our staff and the proper actions were taken in order to prevent this to recur in the future. We...

Panama
Reviewed 3 days ago NEWvia mobile

This hotel is a place that really make me feel like home. Staff are very polite and help fun. The manager Sonia and PABLO the Frontdesk were very helpful. Thank you for this great staff this hotel have and pool area staff were very helpful and very good customer. Thank you

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Helpful?
Thank panadesi
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear panadesi, Thank you for sharing your review, it is great to know that your stay was memorable and that our front desk and reservations staff delivered our signature service personalizing your experience and taking care of your preferences. We hope you and your friends visit us again very soon! Sincerely,

Reviewed 4 days ago NEWvia mobile

Best hotel in Santo Domingo very friendly staff especially the the front desk clerk and the house keeping. The pool staff was extremely helpful and served us food and drinks all day. The group sales ladies Paula and Sonia gave us excellent rates.

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Helpful?
Thank jack p
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear jack p, Thank you for sharing your review, it is great to know that your stay was memorable and that our front desk, housekeeping and reservations staff delivered our signature service personalizing your experience and taking care of your preferences. We hope you and your friends visit us again very soon! Sincerely,

Sydney, Australia
Reviewed 6 days ago NEWvia mobile

As part of a cabin crew team, i come to sheraton santo domingo a lot of times. Always welcomed in a warm and approachable manner, it is a pleasure to come back ! We get access to the sheraton club were we have the chance to be served by Nelson Gomez, Sarah Rojas and Carla Raminez. They always welcome us...

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Helpful?
Thank Marion D
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Marion D, Thank you for sharing your review, it is great to know that your stay was memorable and that our sheraton club staff delivered our signature service personalizing your experience and taking care of your preferences. We hope you and your friends visit us again very soon! Sincerely,

Santo Domingo, Dominican Republic
Reviewed 1 week ago

The check in was fast and Room was ready. The staff (Fausto) was very friendly and courteous. The lobby looked fresh and nice. A free parking lot with security service . I would stay again in this hotel

Review collected in partnership with this hotel
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Helpful?
Thank fosanchez
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review
Google Translation

Dear fosanchez, Gracias por tomar de su valioso tiempo para compartir su experiencia en Sheraton Santo Domingo; nos sentimos orgullosos...

Reviewed 1 week ago via mobile

Great staff, they offer lunch buffet, the food is great, if there's something they can do for you they do! The staff is really amazing, fantastic experience, just the A/C in the rooms is not what you need, need some upgrade on that maybe, but everything else is great!

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Helpful?
Thank Traveling_C_Pilot
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Traveling_C_Pilot, Thank you for taking the precious time to share your experience at Sheraton Santo Domingo. It is such a great pleasure to know you enjoyed our Food & Beverage offerings and the genuine service our staff delivers to make your stay memorable. Please know your opinion help us improve the service we deliver to our guests. We hope...

Nassau, Bahamas
Reviewed 1 week ago

It is a beautiful property with very attentive hotel staff. We were on a conference with several other couples; check-in was seamless, and our conference package was all inclusive. The facility is kept very clean. My only negatives were that the temperature in the public areas was very cold (19C) for me and most others, and that the food in...

Review collected in partnership with this hotel
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Helpful?
Thank sandrabI2323DK
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear sandrabI2323DK, We are glad to know you enjoyed our strategic location close to our historical center and also with many options to go out and get to know the city. It is great that you enjoyed our service and facilities, we hope to have you again and have the opportunity to deliver one more time a memorable stay. Sincerely,

Reviewed 1 week ago

The hotel is great, clean and modern, with every service you can imagine and very helpful staff. My housekeeper Juana is a lovely person, she always had a smile for me and made me feel at home. The road in front of the hotel by the seaside gets very heavy traffic on rush hour, and although the balcony window kills...

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Helpful?
Thank Carlos W
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear Carlos W, To receive such excellent comments regarding our service and housekeeping staff compromises us to keep delivering only the best to our guests, we are so glad to know we exceeded your expectations, going beyond in every contact and taking care of every detail makes the difference! we hope you visit us again very soon! Sincerely,

Miami, Florida
Reviewed 1 week ago

The Sheraton was recently refurbished with all new rooms and comfortable sleeper beds. The staff were fabulous and accommodating. The executive lounge is well stcked and serve breakfast, snacks, and soft drinks free all day.

Review collected in partnership with this hotel
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Helpful?
Thank N9745EPalbertov
Diana T, Guest Relations Manager at Sheraton Santo Domingo, responded to this review

Dear N9745EPalbertov, Our Sheraton Sleep Experience bed is the favorite of our guests; is perfect for having the best resting ever and it has been made exclusively for our brand. Our Sheraton Club staff takes care of everything to make every stay effortless for our guests! we hope to welcome you in the near future. Sincerely,

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Santo Domingo is located in the heart of Santo Domingo with spectacular views of the Caribbean Sea. It's just two kilometers from the city center and 35 minutes from Las Américas International Airport. The hotel features 245 rooms and suites with breathtaking ocean views, catering and function space for up to 1000 people, gym, casino and world-class dining with 24-hour room service. ... more   less 

Additional Information about Sheraton Santo Domingo

Address: 365 George Washington Avenue, Santo Domingo I0205, Dominican Republic (Formerly Melia Santo Domingo)
Region: Caribbean > Dominican Republic > Santo Domingo Province > Santo Domingo
Price Range: €102 - €181 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Santo Domingo 4*
Number of rooms: 245
Reservation Options:
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Also Known As:
Melia Santo Domingo Hotel Santo Domingo
Santo Domingo Melia
Sol Melia Santo Domingo
Hotel Style:
#2 Casino Hotel in Santo Domingo
#2 Business Hotel in Santo Domingo
#2 Family Hotel in Santo Domingo
#3 Romantic Hotel in Santo Domingo
#5 Luxury Hotel in Santo Domingo
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Santo Domingo staff and other travellers.
23 questions
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Questions? Get answers from Sheraton Santo Domingo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher floors have better views of the city and the sea. Also less noise from the traffic in the sea side road.”
838carlosw, 19 Apr 2017 | Read review
“we stayed on the 11th floor ocean view suite it was spectacular”
michellegZ7442IC, 12 Apr 2017 | Read review
“it all depands we got the view with the ocean and they have city view as well”
491nubiab, 11 Apr 2017 | Read review
“Our room had a fabulous view of the ocean. A very nice location”
V8357HZbenjaminm, 9 Apr 2017 | Read review
“Great pool facilities and ocean view”
johndesilva73, 4 Apr 2017 | Read review
5 of 5
Priceline
US$126* /night
View Deal
Booking.comUS$140
Hotwire.comUS$142
TripAdvisorUS$141
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*Disclaimer
Prices are for 1 room, 2 adults
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