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The Ritz Village Hotel

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Traveller (174)
Room & Suite (210)
Pool & Beach (70)
Overview
  • Excellent35%
  • Very good43%
  • Average15%
  • Poor3%
  • Terrible4%
Travellers talk about
“basic things”(2 reviews)
“pool area”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star accommodation
All hotel details
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Reviews (421)
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158 results
Traveller rating
47
62
31
9
9
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LanguageEnglish
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47
62
31
9
9
Show reviews that mention
All reviewsice cream factorybasic thingspool areabooked nightsabsolutely stay here againself cateringpoolside barlovely resortwater temperaturedowntown pundaminute walkhot showerair conditioningwalking distancefresh fruitrental carkitchenette
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1 - 5 of 158 reviews
Reviewed 17 June 2018

The hotel itself was cozy, nothing fancy, bare floors, small shower area. The biggest issue was the lack of water heating...my 2yr old daughter was very cold when we had to get ready to leave early in the mornings. The pool was ok...spa was relaxing...More

Review collected in partnership with this hotel
Thank ndanielramnanan
Response from Ritz-studios, Owner at The Ritz Village HotelResponded 19 June 2018

Thanks for your review and thanks for staying with us! We are happy you enjoyed our great staff and will be pleased to hear we are installing solar water heating. The jacuzzi will remain un heated so that people can enjoy the bubbles without fear...More

Reviewed 13 May 2018

Not the Ritz The location was good, the renovation of the old factory made it interesting and cute. However the pool was green and cloudy, the bed too soft, the pillows a joke and there is no piping for hot water in the shower. The...More

Thank NeilMcCubbin
Response from Ritz-studios, Owner at The Ritz Village HotelResponded 2 weeks ago

Edit-all of our rooms now have hot water! Thanks for your review. We are sorry to hear you injured yourself, we will investigate your room and fix this issue. We are in the process of installing solar heat for water and this project will be...More

Reviewed 2 May 2018

The online site we booked through advertised basic amenities for the rooms which they did not provide, Breakfast was also included and we were made to pay for breakfast. They need to sort out their information. Other than that the place was well kept, clean...More

Review collected in partnership with this hotel
Thank Derek A
Response from Ritz-studios, Owner at The Ritz Village HotelResponded 3 May 2018

Thanks for your review and thanks for staying with us! We re sorry that the site you booked with was not accurate. We have contacted them to sort the matter out. We are happy to hear that you enoyed our great freiedly staff. We hope...More

Reviewed 14 April 2018

Gentlemen, It was immensely pleasurable to stay at The Ritz Village, we do not have a complaint and we only rave about the dependencies and staff. Due to being our honeymoon, our room was waiting for us with a lovely housekeeping. The pool and surroundings...More

Review collected in partnership with this hotel
Thank luciana-soares87
Response from Ritz-studios, Owner at The Ritz Village HotelResponded 19 April 2018

Thanks for staying with us and thanks for your review. Our staff really enjoyed having you with us and we are so happy you had a wonderful honeymoon. I will let the staff know how much you enjoyed your stay! Pleas come back soon :D

Reviewed 4 April 2018

I'll preface this review by saying this hotel is self-catering, so bring your own soap, shampoo, & washcloth, and you will be all set. There is also no such thing as HOT water-it may get slightly warmer if you wait a little later in the...More

Review collected in partnership with this hotel
Thank Ruth C
Response from Ritz-studios, Owner at The Ritz Village HotelResponded 13 April 2018

Thanks for your review and thanks for staying with us! Next time you stay with us you can borrow blankets from the reception :D They have them available. You give some great travel advice for other visitors to the island, that are taking advantage of...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Dry Cleaning
Free Parking
Wheelchair Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$71 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Willemstad
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Willemstad
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (174)
Room & Suite (210)
Pool & Beach (70)
Dining (19)
Amenities (9)
Family and Play Areas (2)
Questions & Answers
Ask a question
Janice H
22 July 2018|
AnswerShow all 2 answers
Response from Ruth C | Reviewed this property |
We had a decent sized fridge (we were in one of the loft rooms), so I would guess the other rooms also have the same. There is a decent grocery store within about a 10 minute walk (go around the left side of the Round... More
0
Votes
Juliana M
21 February 2017|
Answer
Response from Ritz-studios | Property representative |
Dear Juliana, You can use the pool between 9:00am to 09:00pm. If you want to take an early swim (but the pool is not too big) it's allowed, as long as you respect other guests sleeping. With sunny regards, Stefan Groenveld... More
0
Votes
agatha b
14 February 2017|
Answer
Response from Ritz-studios | Property representative |
Dear Agatha, Our number is: +5999-844.9950 Best regards Stefan Reservations Manager
1
Vote
Room Tips
"Upgrade your room, don't go for the standard option"
Read review
"Get a room away from the main door- at night it can be loud when opening/closing."
Read review
"The cottages are the best option :-)"
Read review
"Cottage room (ask for the one with the large terrace area in front)."
Read review
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