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    Royalton Hicacos Varadero Resort & Spa

    Carretera Las Morlas km 15 | Punta Hicacos, Varadero 42200, Cuba
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    May 16
    May 17
    1 room, 2 adults, 0 children
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    Traveller (5221)
    Pool & Beach (1260)
    Dining (550)
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    Overview

    • Excellent63%
    • Very good27%
    • Average7%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “el caribe” (102 reviews)
    “diamond club” (269 reviews)
    “butler service” (200 reviews)
    Free Parking
    Breakfast included
    Pool
    Beachfront
    Restaurant
    Bar/Lounge
    Fitness centre
    Spa
    5 Star Hotel
    All hotel details
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    Rooms
    16 May17 May
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    1 room, 2 adults, 0 children
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    Traveller rating
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    Reviewed yesterday

    My husband and I have travelled through the Caribbean twice a year and stay at 5 star resorts. We have stayed at Sandals and other properties but continue to thoroughly enjoy our trips to Royalton Hicacos! We completed our 13th trip to this resort, the...More

    Helpful?5  
    Response from Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa

    Dear guest, Thank you very much for choosing once again Royalton Hicacos to spend your holiday in Cuba. We are pleased to be your home far away from home and we highly appreciate your comments about our staff. For sure we wills hare with all...More

    Reviewed 2 days ago

    We could go on and on and on as in some of the other travelers reviews which we totally agree with (the positives, that is) there are simply no negatives and we cannot imagine for a second how any guest could write a general negative...More

    Helpful?13  
    Response from Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa

    Dear Gally, Thank you very much for sharing your opinion on TripAdvisor. It is a pleasure for us to achieve that your experience at our hotel exceeded your expectations and you enjoyed all the facilities of our resort. We are specially happy to read your...More

    Reviewed 2 days ago

    Hotel was very nice and had everything we needed or wanted. Great location on the beach and also nice pool areas. Some of the staff were not that friendly but our Butler Jorge was excellent. The 2 guys playing in the jazz bar every night...More

    Helpful?1  
    Response from Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa

    Dear guest, We appreciate a lot your feedback after your recent stay at Royalton Hicacos. We are glad to read that you especially enjoyed the service provided by Jorge and the talent of our musicians at the jazz bar. For sure, we are going to...More

    Reviewed 2 days ago

    Very nice resort. Lovely grounds, pool and bar area. Very well maintained and the service was, for the most part, very good. The all inclusive buffet was very good with a reasonable variety of food of a high standard. The only criticism of the buffet...More

    Helpful?2  
    Response from Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa

    Dear guests, Thank you for sharing your experience at our resort. Your comments are very helpful as they are an amazing tool to keep improving our resort. We apologize if we haven't met your expectations regarding the food. Concerning the a la carte restaurant, our...More

    Reviewed 2 days ago via mobile

    My husband and I stayed here for a week and got back yesterday. I have to say we loved this resort!!! The one thing that stands out is the staff, they really do make the difference to your stay. Our butler who was assigned to...More

    Helpful?10  
    Response from Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa

    Dear Lynn, First of all, we would like to thank you for choosing our hotel to spend your holiday in Cuba. We are glad t read that you highlight the professional service provided by our staff and especially our butler. Moreover, we are happy to...More

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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$242 - US$382 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Spa Hotel in Varadero
    • #1 Luxury Hotel in Varadero
    • #1 Top resorts Hotel in Varadero
    • #1 On the Beach Hotel in Varadero
    • #7 Romantic Hotel in Varadero
    • #13 Family Hotel in Varadero
    Photos
    Traveller (5221)
    Pool & Beach (1260)
    Dining (550)
    Room & Suite (502)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    Cynthia M
    I have read that this resort does not use wrist bands. How do the staff know if it is Diamond Club members using the Diamond Club area of the beach or specially designated restaurants? Thanks!
    23 April 2017|
    Answer Show all 3 answers
    Response from arolm | Reviewed this property |
    They know by your room number.
    2
    Votes
    Paul_Vicky
    I am a strict vegetarian. is the food well labelled and are vegetarian options provided for both in the buffet and a la cartes?
    19 April 2017|
    Answer Show all 3 answers
    Response from Paulina G | Property representative |
    As other guests said, we have a special selection for vegetarians and a menu at the buffet. Moreover, our chef are always at your disposition to prepare you special dishes.
    0
    Votes
    Google Translation
    JillyBrock
    Hello, We are arriving on 23rd April for a week and would like to upgrade to Diamond Club with a "sunset room" if possible? Could you confirm please? We have booked through The Holiday Place and names are Andrew & Jill Brocklebank. Many thanks for your help,.,
    19 April 2017|
    Answer
    Response from Paulina G | Property representative |
    Request are always upon availablity. The upgrade to Diamond Club can be done upon arrival.
    0
    Votes
    Google Translation
    Room Tips
    "e mail the hotel pre traveling and they will look after you if you have any specific requests, their..."
    Read review
    "Room 2310. Furthest from amenities and the beach. The balconies are quite large and private Rooms need..."
    Read review
    "ask for the most updated rooms available"
    Read review
    "They had ground floor which we like because you don't have any stairs to climb."
    Read review