We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Royalton Hicacos Varadero Resort & Spa

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Travel Alert: Licensing Restrictions Apply More details
Management photos
Royalton Hicacos Varadero Resort & Spa
Royalton Hicacos Varadero Resort & Spa
Panoramas (2)
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

3,817 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,683: English reviews
Start your review of Royalton Hicacos Varadero Resort & Spa
 Click to rate
Truro, United Kingdom
Reviewed 2 days ago NEW

The ISSUES: Rooms are not 5 star compared to Mexico but you have to expect this. I asked to change rooms which was dealt with immediately. I fell down the stairs due to no lighting and spoke to the manager who sent a doctor out free of charge (as expected) and rectified the lighting issue within 2 days by putting...

 Report
Helpful?
2Thank jim p
Ottawa, Canada
Reviewed 3 days ago NEWvia mobile

Had a blast! All inclusive - adult only. Lots of activities to do that was included in the price. Only the excursions off the resort were not included. Absolutely beautiful. Will definitely be going back!

 Report
Helpful?
1Thank LivLuvTravel
Toronto, Canada
Reviewed 3 days ago NEW

The food here is good for Cuba. There are lots of little "boutique" style of places to check out in the resort. There is a gelato place, sandwiches, coffee stops. Lots of variety basically. Only disappointment was the beach. Ive been to lots of beaches and the sand here was mediocre. It's not the whitest but the water is okay....

 Report
Helpful?
2Thank 60leesa
Bristol, United Kingdom
Reviewed 4 days ago NEW

My partner and I enjoyed a two week stay here, the amenities are great, the beach is superb and the food is also very good. Staff were excellent, The butler service is a little odd as weve never had to book meals like this before and as you arent fully in control you sometimes end up with times that you...

 Report
Helpful?
2Thank Ricky G
Ontario
Reviewed 5 days ago NEW

This was our 5th visit to this resort and the BEST so far. Under the new management of Paulina, this place has now exceed all our expectations! Why stay here you ask? RESORT smaller than the others about 402 rooms, well laid out, clean, near the beach (no views of ocean from any room in the resort). Not a resort...

 Report
Helpful?
10Thank SKSC
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Guest, Thank you for your wonderful review! We could not be more pleased to hear that your fifth stay at Royalton Hicacos exceeded your expectations. It was our pleasure to serve you in our private slice of heaven, and we would love for you join us again soon for the sixth time!! I will make sure that all the...

Devonport, United Kingdom
Reviewed 5 days ago NEW

We paid for the diamond club not worth it four days before our drinks order was correct not enough beds at the diamond club onthe beach food it Tex mex terrible cabbage and green bean faitas with no salsa available food in sea food resturant equally as bad and did not match the description. The Italian needs to learn how...

 Report
Helpful?
1Thank DevonCharles
Northampton, United Kingdom
Reviewed 5 days ago NEW

Great location and excellent service from all the staff. As soon as you sat down in a bar or restaurant someone was over to take your order. Grounds and facilities were very well maintained. the only disappointment was the speciality Restaurants. We were only there for five nights but were not able to book ahead for the time slots we...

 Report
Helpful?
1Thank aa7899
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Guest, First of all I would like to thank you for sharing your experience at Royalton Hicacos and for sharing your experience to other travelers. However, we regret that we couldn't exceed your expectations regarding the quality of the food and the services provided by our service staff. we appreciate your comments and we will take them into consideration....

Sarnia, Canada
Reviewed 5 days ago NEWvia mobile

We stayed here for 10 days and this was our third trip to Cuba. The first 2 times were next door at Blau Varadero, which is also fantastic. The resort grounds are beautiful and the layout makes you always feel like you have a piece of your own tropical paradise. The rooms are spacious and the beds are extremely comfortable....

 Report
Helpful?
4Thank Michelle M
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Michelle, Thank you for providing your feedback after your visit at Royalton Hicacos. We are pleased to read that you had a relaxing holiday among us. We especially appreciate your comments regarding your experience at Caribbean and seafood restaurants. Moreover, we are glad to achieve that you enjoyed our rooms and our facilities. It would be a pleasure to...

Aurora
Reviewed 6 days ago NEWvia mobile

The beach is fabulous, but crowded. Reserve a chair by 8am or you're out of luck. This is an all-inclusive hotel. Even the alcohol is included. There is a good array of activities. This property is like being on a medium-grade cruise ship. The Cubans are still working at service, but Hicacos is not bad. Everything works. Great choice if...

 Report
Helpful?
1Thank Film G
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Guest, thank you for sharing your experience in Royalton Hicacos to other travelers. We look forward to welcoming you back someday in the not-so-distant future. warmest regards. General Manager

Edmonton, Canada
Reviewed 1 week ago NEW

This is the second time to the resort, previoulsy it was Sandals Royal Hicacos but not much has changed. We were happy the first time and happy again this time. Just to put to rest the question about food in Cuba. The food at this resort was just fine, if not great. We had no problems and ate at all...

 Report
Helpful?
5Thank finallyretired2015
Paulina G, Director General at Royalton Hicacos Varadero Resort & Spa, responded to this review

Dear Guest, Thank you for your review. we apologize if the culinary experience was below expectations. We are constantly working on new ideas to continuously improve the kitchen and the menus. Your feedback is important and we hope your next stay will be even better. George, Fidel, and the rest of the team will will be delighted to read about...

5,487 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (5039)
Viewed
Hotel & Grounds (1116)
Viewed
Pool/Beach Area (1170)
Viewed
Room/Suite (335)
Viewed
Dining (430)
Viewed
View from Room (99)
Viewed
Bathroom (67)
Viewed
Family/Play Areas (34)
Viewed
Business Centre/Function Rooms (10)
Viewed
3:41
Videos (3)
Viewed
Other (1775)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (343)
Viewed
Amenities (102)
Viewed
Beach (11)
Viewed
Junior Suite (45)
Viewed
Pool (22)
Viewed
Dining (95)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (105)
Viewed
Hotel & Grounds (19)
Viewed
Pool/Beach Area (23)
Viewed
Room/Suite (4)
Viewed
Dining (5)
Viewed
View from Room (12)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (41)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Varadero
9.6 km away
Starfish Cuatro Palmas
Starfish Cuatro Palmas
#9 of 63 in Varadero
1,062 reviews
5.5 km away
Melia Las Americas
Melia Las Americas
#5 of 63 in Varadero
5,045 reviews
3.6 km away
Paradisus Princesa del Mar Resort & Spa
Show Prices
Show Prices
Show Prices
226.2 km away
Royalton Cayo Santa Maria
Royalton Cayo Santa Maria
#1 of 14 in Cayo Santa Maria
2,813 reviews
593.6 km away
Paradisus Rio de Oro Resort & Spa
4.2 km away
Sol Palmeras
Sol Palmeras
#10 of 63 in Varadero
5,601 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
Internet
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled within lush tropical gardens and just steps from the azure blue waters and powder white sand of Cuba's finest beach lies the award-winning, Royalton Hicacos Varadero Resort & Spa, an Adults Only Luxury All Inclusive Resort. ... more   less 

Additional Information about Royalton Hicacos Varadero Resort & Spa

Address: Carretera Las Morlas KM 15 | Punta Hicacos, Varadero 42200, Cuba (Formerly Royal Hicacos)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: €238 - €459 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royalton Hicacos Varadero Resort & Spa 5*
Number of rooms: 404
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your Royalton Hicacos Varadero Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandals Royal Hicacos Varadero
Sandals Cuba
Sandals Royal Hicacos Resort Spa
Royal Hicacos
Hotel Style:
#1 Spa Hotel in Varadero
#1 Luxury Hotel in Varadero
#1 Top resorts Hotel in Varadero
#1 On the Beach Hotel in Varadero
#7 Romantic Hotel in Varadero
#13 Family Hotel in Varadero
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Royalton Hicacos Varadero Resort & Spa staff and other travellers.
1,448 questions
Ask a question
Hengoed, United Kingdom
20 days ago

See all questions (1448)

Questions? Get answers from Royalton Hicacos Varadero Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the ones nearest to the beach”
 of 5 bubbles 60leesa, 23 Feb 2017 | Read review
“The best rooms are in the Diamond Club area of the resort, for which you have to pay extra, but I think it's worth it!”
 of 5 bubbles SKSC, 21 Feb 2017 | Read review
“Avoid front of hotel which was a little noisy.”
 of 5 bubbles aa7899, 21 Feb 2017 | Read review
“28 a 31 block”
 of 5 bubbles finallyretired2015, 19 Feb 2017 | Read review
“South facing balcony”
 of 5 bubbles 13sjs, 19 Feb 2017 | Read review
5 of 5