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Paradisus Varadero Resort & Spa

11/05/2017 12/05/2017
1 room 2 adults 0 children
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Paradisus Varadero Resort & Spa
Paradisus Varadero Resort & Spa
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4,949 Reviews from our TripAdvisor Community

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Showing 2,576: English reviews
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Newfoundland
Reviewed yesterday NEWvia mobile

I always review resorts we visit. We have been to Jamaica , Mexico, Dominican Republic. This is our fourth trip to Cuba and our last. Resort- we picked Paradisus as it was a five star and knowing that Cuba is not as good quality in terms of food, etc we decided to go five star to make sure we would...

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1Thank ThirtySomethingNewf
Laval
Reviewed yesterday NEWvia mobile

First the vacation start very badly with the confusion at the check in and find the rigth lobby!!!! It's ok if the room it's not ready but the communications is very poor. The food and the service are not a five stars. For a 10 days stay only 1 day they had beach towel to exchange. For the value of...

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Thank francois72
Paris,Ontario
Reviewed 2 days ago NEW

Old section needs a lot of work, no towels, non working a/c, clogged sinks, black mold. NO bathrooms on beach or pool area - have to go to front lobby. Ran out of soap, towels etc as everyone is using these during the day. Everyone sits on chairs in lobby in wet swim suits and then at supper you sit...

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2Thank leekfarmer
Reviewed 2 days ago NEW

I had read all the good and bad reviews and decided to experience it for myself. Well, I should have listened to the bad reviews. They are all true. Room: First, we arrived at the hotel at 10:30 am and did not get a room until 5:30 p.m. Apparently they had overbooked the resort. When we finally got our room...

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2Thank LFZ5
London, United Kingdom
Reviewed 2 days ago NEW

this is probably the worst place I have ever stayed. We never met our butler for the first 72 hours despite calls every hour. Laundry went missing. Variously no towels (problem with the laundry) no refills of water in the rooms. No running water for half a day. Food is disgusting - same breakfast lunch dinner and staff have no...

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3Thank sasha988
Leyland, United Kingdom
Reviewed 3 days ago NEW

We had been booked to stay in another hotel which hadn't been completed by the time we travelled so the alternative provided by our holiday company was an upgrade to a Royal Suite in this resort and it was just wonderful. We were given a suite in a beachside bungalow which was spacious, clean and very comfortable. Cannot fault the...

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Thank Frances369
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Frances369, Thank you so much for taking your time to leave such a lovely review about our resort. It was a pleasure for us to have you at our Royal Service part, our special part were our guest feels like the name: Royal. Thank you for mentioning our staff, they do are lovely. Marilyn and Luis are wonderful Butlers...

Mississauga, Canada
Reviewed 4 days ago NEW

Horrible resort not a 5 star at all. Where to start.....The rooms were damp and mouldy. The bed was hard and damp everyday. The shower had mold everywhere. The food was disgusting and the same everyday all day long. They claimed to have blow dryers. Well it's not a blow dryer ladies, it was a central vacuum, I'm not joking...

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4Thank Maryvivi
Reviewed 4 days ago NEW

I was in the family concierge. I also saw the jr suites and the royal suites. luxury level is 5 star, the food was plentiful. no bacon here i noticed but sometimes that happens. the cook to order fish station at lunch and omelette station at breakfast was lovely. i saw salsa from mexico, franks hot sauce, A1, butter from...

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Thank Sandra T
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear Sandra T, Thank you for taking your time to leave such an honest feedback about our resort. It was very nice to read your comments, suggestion and personal opinions. I do agree with you, no one can tell that the food ..... And thank you for that dining experience; I will forward it to our chefs. We hope to...

Santarem, Portugal
Reviewed 4 days ago NEW

We enjoyed a very nice staying at Paradisus, the pool/beach facilities are great with friendly people. The weather wasn't as good as it was suppose to be (very windy) but that is out of control of the hotel.

Review collected in partnership with this hotel
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Thank luisoliveira328
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear luisoliveira328, Thank you for taking your time to leave your feedback about our resort. We're happy to know that you had a very nice stay with us at Paradisus Varadero. Sorry for you that the wheatear wasn't the best during your stay, so you just have to come back in the future.... So you can enjoy our amazing beach...

London, United Kingdom
Reviewed 4 days ago NEW

When we first arrived by coach transfer, after the receptionist couldn't find our reservation instructed us to take a trolly car to another part of the resort called 'Family Concierge'. "What?" I exclaimed, we didn't book a kids resort - whereby our personal concierge 'Ivet' told us not to worry and promptly took us to our beautiful large room and...

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Thank 4Noels
GeneralManagerPVA, Director General at Paradisus Varadero Resort & Spa, responded to this review

Dear 4Noels, Thank you so much for taking your time to leave your feedback about our resort. So it was a confusing first impression of our resort, please receive my biggest apologize for that. We’re very happy to know that you I overall did enjoy your experience with us. Ivet is lovely and a very good butler, thank you for...

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11/05/2017 12/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more   less 

Additional Information about Paradisus Varadero Resort & Spa

Address: Punta Frances, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: €193 - €414 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Varadero Resort & Spa 5*
Number of rooms: 510
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Prestigia, Evoline ltd, HotelsClick and Prodigios Interactivos SA so you can book your Paradisus Varadero Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Varadero Hotel Varadero
Paradisus Varadero Resort And Spa
Varadero Paradisus
Paradisus Varadero Cuba
Hotel Style:
#1 Business Hotel in Varadero
#2 Romantic Hotel in Varadero
#3 Family Hotel in Varadero
#10 Top resorts Hotel in Varadero
#12 On the Beach Hotel in Varadero
#13 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Varadero Resort & Spa staff and other travellers.
341 questions
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yorkshire

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Questions? Get answers from Paradisus Varadero Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try the royal suites or family side.”
leekfarmer, 25 Apr 2017 | Read review
“royal suites and family concierge will give you a 5 star stay”
  • jr suite
  • jr suite
  • royal suite sun shower
sandratD6664DZ, 23 Apr 2017 | Read review
“Decide how active you want to be and ask the reception about the noise factor before you settle in your room.”
4Noels, 23 Apr 2017 | Read review
“Don't book in the standard section.”
alexhU3470VN, 22 Apr 2017 | Read review
“building 5, ocean view. room 5310 is where it's at ;)”
CanadianChicko, 21 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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