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Paradisus Varadero Resort & Spa

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Paradisus Varadero Resort & Spa
Paradisus Varadero Resort & Spa
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4,578 Reviews from our TripAdvisor Community

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Showing 2,340: English reviews
Toronto, Ontario
Reviewed yesterday NEW

My boyfriend and I just got back from a week at Paradisus. Our first 3 days we were in the original area of the resort. Our room was pretty average, big open with little porch. The beds were very uncomfortable, and we had no hot water 2 days, (luke warm the 3rd). We complained to the front desk and they...

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Helpful?
Thank denisetrem
Reviewed yesterday NEW

The hosts were very friendly and helpful, The room was simply awesome, super clean, food is excellent, service was excellent, beds were very comfortable we slept very well, Our next trip to Cuba will be at the family concierge for sure.

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Thank Jean-Louis G
Hamilton, Canada
Reviewed 2 days ago NEW

Just got back from one week at the Paradisus with Royal Service. We have never travelled with the upgrade before and we loved it. The Royal Service was spectacular. Our Butler Marilin was super. Everyday she would come find us to see if we had enough beer and water in the room. She made reservations for a nice dinner every...

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3Thank throipskhins m
Quebec City, Canada
Reviewed 2 days ago NEW

We went to Paradisius with a group on January 2017. We got upgrated to the Family Concierge section which was amazing. The rooms were new, clean, and service was outstanding. The site is perfect for families; this is one of the greatest beach I've seen and the beach is closed to everything (rooms, lobby, restaurant, pools, etc). The volleyball filed...

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1Thank anappert
St. Catharines, Canada
Reviewed 3 days ago NEW

We were booked in a junior suite which is the oldest part of the resort, but later got upgraded to a family concierge suite because we complained about the poor conditions and help from our travel agent representative. Curtains were falling down because of missing hooks, no toilet paper, no sheets under the worn out hospital style blankets, worn out...

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3Thank traveld0c55
Coquitlam, Canada
Reviewed 3 days ago NEW

Other than the family section the rest of the resort looked very tired. Main lobby men's washroom had 4 urnials only 2 worked, 2 of the 3 toilets had no lock on the door. We had a nice coffee machine in our room but almost had to beg for coffee to be left every day. There was lots of food...

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Thank BigEEEEEEEE
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear BigEEEEEEEE, thank you for taking your time to leave your feedback about our resort. On behalf of my team I thank you for your constructive details, with words like yours we can improve to perfection. Our standard part is bit by bit going through a ¨total makeover¨ to not look: very tired using your words. We know that it’s...

Ottawa, Canada
Reviewed 3 days ago NEW

This was a family vacation we traveled with three children under the age of five,daughter and son in law . A young couple and of course my husband and myself. First the ocean is very important to me and this resort did not disappoint. From your morning latte in the lobby. to your breakfast at the main buffet ( and...

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2Thank Karen C
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Karen C, Thank so much for taking your time to leave your feedback about our resort and for your wonderful words. It makes us so happy and pleased to know that you had a good experience with us and to know that your kids loved it….. That makes our day. Our youngest guests are very important to us at...

Reviewed 4 days ago NEWvia mobile

This resort is rated 5 stars, but at best is 2 star. The rooms where horrible and the food and selection was not that great. You go to tropical destination to get fresh fruit, but when the chef tell you there is a shortage, it's a problem. I have never had canned fruit as fresh fruit anywhere. Please get you...

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1Thank Ayaz K
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Ayaz K, So how can I try to convince you that we do are a 5 star resort? That my team and staff do aim to please. Our Pools are cleaned every day and monthly passing the cleaning test that an external company are making. That sometimes due to the situation, there isn´t any fresh fruit, it’s not an...

Toronto, Canada
Reviewed 4 days ago NEW

My wife and I were celebrating our wedding anniversary and could not have picked a better resort to stay at in Cuba. There were numerous things that impressed us. The resort is clean, the staff are friendly and the customer service is impeccable, even from management. Everyone always complains about the food in Cuba; We found it quite good here,...

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2Thank Surujpaul S
GeneralManagerPVA, General Manager at Paradisus Varadero Resort & Spa, responded to this review

Dear Surujpaul S, Thank you for choosing our hotel for such an important moment like your wedding anniversary. Were so happy and proud to know that you had a good time with us and could really celebrate your moment. Yes you are so right, that´s why we call it Paradisus, our own slice of paradise. It makes or day to...

London, United Kingdom
Reviewed 4 days ago NEW

The hotel have an animal show at least twice a week. The crocodile has his mouth bound up in tape, the dogs, horse goatand monkey are tied tightly to a tree until they perform. they all look so scared. It's sad and disgusting. We stayed in room 4426 over Xmas and new year. There were 3 of us. The maid...

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5Thank RichardMarks_12

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located beachfront in Rincon Francés, part of the Varadero ecological reserve. Five-Star Ultra All Inclusive Eco-Resort with 510 rooms. This charming world is privileged with elegance, refinement and privacy, especially its Royal Service. Recommended for families, weddings, honeymoons, incentives and wellness/spa. ... more   less 

Additional Information about Paradisus Varadero Resort & Spa

Address: Punta Frances, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: €201 - €610 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Paradisus Varadero Resort & Spa 5*
Number of rooms: 510
Also Known As:
Paradisus Varadero Resort And Spa
Paradisus Varadero Hotel Varadero
Varadero Paradisus
Paradisus Varadero Cuba
Hotel Style:
#1 Business Hotel in Varadero
#2 Romantic Hotel in Varadero
#3 Family Hotel in Varadero
#10 Top resorts Hotel in Varadero
#12 On the Beach Hotel in Varadero
#13 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Varadero Resort & Spa staff and other travellers.
275 questions
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Leeds, United Kingdom
4 months ago

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Questions? Get answers from Paradisus Varadero Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family Concierge!”
 of 5 bubbles denisetrem, 17 Jan 2017 | Read review
“The whole resort is quiet”
 of 5 bubbles jeanlouisg117, 17 Jan 2017 | Read review
“Choose Royal service for a great room and great service”
 of 5 bubbles throipskhinsm, 16 Jan 2017 | Read review
“Family Concierge Section is amazing!”
 of 5 bubbles anappert, 16 Jan 2017 | Read review
“avoid all junior suites. Family concierge suites are new but farther away from the beach and entertainment areas.”
 of 5 bubbles traveld0c55, 15 Jan 2017 | Read review
5 of 5