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IBEROSTAR Tainos

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IBEROSTAR Tainos
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3,754 Reviews from our TripAdvisor Community

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Showing 2,250: English reviews
Leatherhead, United Kingdom
Reviewed 6 days ago NEW

Really mixed experience! Bungalow room spacious and recently partially refurbished. Maid service excellent - towels and bedding changed every day, together with delightful towel 'sculptures'. Stunning beach and good pool. Gardens really well kept. Hotel overall rather tired. Most staff try really hard and are very friendly - there are lots of them! The buffet was plentiful but none of...

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2Thank CarolynandGeoff
Reviewed 1 week ago via mobile

Stayed 2 weeks in this hotel. Bungalow accommodation was very spacious and in nice garden area next to pool 1 minute walk to an amazing beach. Furniture and decor little dated but was clean and maids came in daily to clean and change towels. Mini fridge stocked every 2 days with large water 2 beers 2 soft drinks. Aircon worked...

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3Thank Carl S
Newton Aycliffe, England, United Kingdom
Reviewed 1 week ago

Hotel on the whole was good - maids were fantastic Lay our maid was exceptional. Drinks were fine but the food was a bit random one morning we had brussel sprouts and mashed potatoe really - there is no traditonal English Breakfast but there is always something you can eat. Japensese night was absolutely fantastic dotn be put off by...

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2Thank Denfacey
Ontario
Reviewed 2 weeks ago

First of all let me start by saying that we love Cuba and have been there for more than 10 times and we are not the kind who complain about the little things. This was the second time for us to stay at this resort. Obviously we liked it so much the first time we've decided to go back, but...

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3Thank uorhun
staffordshire uk
Reviewed 2 weeks ago via mobile

Went for a 2 week holiday from nov4th till the 18th Good ... very friendly helpful staff Lovely beach .as long as not to windy ,waves can strip your bikini off if not careful😱😱 then slaps your bum on the way out Bungalow room 2101 lovely .cleaner Zania very good ( even though we never saw her ) Entertainment team...

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3Thank wozzy1
Surrey, United Kingdom
Reviewed 2 weeks ago

This is a fairly average hotel but the food is well below average. Keeping it brief...brussel sprouts taking centre stage in the breakfast buffet? We had to leave the hotel just to get some palatable food. The Cuban restaurant serves exactly what you can get at the buffet (with far less choice, obviously). When we asked for fries, instead of...

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4Thank TheDeers
Benidorm, Spain
Reviewed 4 weeks ago via mobile

Just returned from this hotel and was a little worried after reading some of the reviews. So I went open minded and was pleasantly surprised. Yes food could have been better, but what we had was tasty, it's mainly variety which needs to be improved. But this was the only slight issue that I can say about this hotel. Bungalows...

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4Thank Alison J
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear Client, Thanks for having shared your impartial reviews with the online community. It is always a pleasure to host visitors like you, so we look forward to welcome you once again in our IBEROSTAR Tainos. Of course, are aware that we still have some areas in which we must continue improving and we gradually do it thanks to our...

Staffordshire, United Kingdom
Reviewed 4 weeks ago

Booked through love holidays in september 2015 paid £1900 for 2 weeks, a bargain i thought as thomas cook wanted £2600 for the same holiday Cuba is a basic country so being 3 times before i know what its like but this hotel is far from what it should have been. Lifts dont work, so had to use a smelly...

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6Thank rjm-decorators
QualityMCuba, Manager at IBEROSTAR Tainos, responded to this review

Dear guest, Thank you for choosing our IBEROSTAR Taínos as your preferred destination in Cuba. We would like to express our sincere regrets for the inconveniences you went through. We would also like to let you know that we really appreciate the comments you shared with the online community since, beyond doubt, they always help us to improve the service...

Barnsley, United Kingdom
Reviewed 4 weeks ago via mobile

The hotel is in a good place on a fantastic beach. It is about 2 thirds along the Varadero peninsular. The beach and sea are lovely and one of the best we have been to. The hotel itself has had some refurbishment and this is continuing. They were just fitting the new air conditioning to the main restaurant, which will...

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4Thank Darren0733
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear guest, It is a huge pleasure every time we read splendid comments like yours about our IBEROSTAR Tainos. These beautiful words only reinforce our staff commitment to continue working better every day. Thanks for your advice about the cleaning of the light fitting, be sure that immediate actions will be taken to solve this issue. We will be waiting...

Reviewed 4 weeks ago via mobile

Just got back from 11 nights here. Lovely hotel, stylish lobby, lovely welcome. Great bedrooms, clean, stocks replenished daily including minibar. Super pool area and daily entertainment....perhaps evening shows just a little dated. Food ok...standard for Cuban all inclusive...papa our breakfast chef was so lovely, he made our mornings! I felt staff were indifferent to their guests and very friendly...

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4Thank Lisa M
DGIberostarTainos, Director General at IBEROSTAR Tainos, responded to this review

Dear client, Thank you so much for your kindly words about our IBEROSTAR Tainos. Immediately after we read comments like yours, they are sent to the staff involved so that they feel motivated to continue working hard, they are as well referred to the management of the hotel to take actions in those areas in which they are needed with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Directly on the long, fine sandy beach of Varadero. Tropical gardens. Water sports galore. A Caribbean village. Colourful, Cuban atmosphere. ... more   less 

Additional Information about IBEROSTAR Tainos

Address: Las Morlas, Km. 12.5, Varadero 42200, Cuba
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: €142 - €341 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — IBEROSTAR Tainos 4*
Number of rooms: 272
Also Known As:
Iberostar Tainos Hotel Varadero
Iberostar Hotel Tainos
Iberostar Hotel Varadero
Iberostar Tainos Cuba
Iberostar Tainos Varadero
Hotel Style:
#5 Family Hotel in Varadero
#6 Romantic Hotel in Varadero
#11 Top resorts Hotel in Varadero
#14 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Tainos staff and other travellers.
257 questions
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Questions? Get answers from IBEROSTAR Tainos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bungalow rooms are quite spacious”
 of 5 bubbles CarolynandGeoff, 30 Nov 2016 | Read review
“Avoid the main building, ask for bungalows.”
 of 5 bubbles uorhun, 22 Nov 2016 | Read review
“get a bungalow if you decide to book here”
 of 5 bubbles rjm-decorators, 6 Nov 2016 | Read review
“Top floor of building facing sea (if your mobility is good)”
 of 5 bubbles Weenjoyaholiday, 30 Oct 2016 | Read review
“Bungalows 2603 next to pool area,and closest to beach”
 of 5 bubbles 709marisab, 27 Oct 2016 | Read review
5 of 5