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I say this because I have stayed at other Iberostar resorts and have had my mind blown. But This is Cuba and it is obviously not ranked like the others that I have visited in the past. The grounds and property are nice, spacious, multiple...More
Our first night..... we got to the hotel some minutes to 11 in the night and the only restaurant open was the 24 hr snack bar. We decided to get a bite to eat there because we were waiting at the airport for a long...More
(My review is based off of last year’s (2017) February reading week). I have been to plenty of other Cuban resorts, so I am comparing this respectively :)
Our family of 6 travelled to this resort over reading week and had a pretty awesome time....More
Stayed for 2 weeks and enjoyed the chilled area away from the main hotel near the beach. Rooms and hotel are a little dated and could do with a freshen up but I did go to Cuba which needs tourism and investment in the Country....More
1 Thank 741flossy
Response from Director D, Gerente at IBEROSTAR Laguna AzulResponded yesterday
Thank you for having chosen IBEROSTAR Laguna Azul for your vacation. It was our pleasure to host you as our guests. We appreciate your positive review and haven taken all your suggestions into consideration to make some improvements. Thank you for your feedback....More
Not bad. Very good staff, friendly, helpful, nice very nice people. At some points the job they've done - well, it could be get done a bit better, but we were there to rest, not to access someone, right!?!?!? So, to our family, this is...More
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Response from Director D, Gerente at IBEROSTAR Laguna AzulResponded 4 days ago
Thank you for having chosen our resort for your vacation. On a behalf of the staff and management here at IBEROSTAR Laguna Azul we would like to thank you for your review. If you decide to visit us again, please do not hesitate...More
Response from hereandthere043 | Reviewed this property |
typically it would include airfare, transfers from and to airport / resort. All meals and snacks and umlimited drinks. ILA do not have TEIR service, which means everyone is the same clas of service. Some top shelf liquor may... More
typically it would include airfare, transfers from and to airport / resort. All meals and snacks and umlimited drinks. ILA do not have TEIR service, which means everyone is the same clas of service. Some top shelf liquor may cost but unsure. Never had to pay for a drink :) Enjoy! Going for our 3rd time in APril.