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Starfish Cuatro Palmas

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1,109 Reviews from our TripAdvisor Community

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Showing 407: English reviews
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Reviewed yesterday NEW

We stayed in this hotel from Mar 4-12. We were booked in for an ocean view room but did not have this the first night. I was not happy that we were not told this but found out when we arrived at the room. We were able to change rooms the next day. We met in the morning with our...

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Helpful?
Thank Julie B
Estevan, Saskatchewan
Reviewed 4 days ago NEW

Just returned from a week vacation at the Cuatro Palmas. Arrived very early on Sunday morning so check in was fast and efficient. Stayed in the eco rooms across the street and since so early no bell boys so took a little while to find room by ourselves on a not very well lite street. Room was basic but freshly...

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1Thank GoodbyeSnow
Leamington
Reviewed 5 days ago NEWvia mobile

Every year we go to Cuba for a long awaited two week vacation. We enjoy Varadero and Quatro Palmas was our hotel of choice. Let me explain why, location, great beach, food and most importantly fantastic staff. Last year we couldn't get a room due to renovations across the street, this year we paid $500 extra to get the last...

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Thank Denisebain
Stony Mountain, Canada
Reviewed 6 days ago NEW

Stayed Feb28-Mar7 Wedding with Family and Friends.. This resort was chosen for its prime location to beach and town, and its smaller size which gives more ambiance and personalized service. The attention and effort given to the special occasion was exceptional, and greatly appreciated. This resort has a manager who is 'hands on', and can be seen involved in all...

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Thank GeorgeLinda1524
Hamilton, Canada
Reviewed 6 days ago NEW

We went to this resort Feb 26- Mar 3 , short visit but well worth it . It's our second time in Cuba and this hotel was excellent , definitely worth considering while staying in Varadero. The food and selection was very good , staff were friendly and the rooms are comfortable. If you're looking for a sunny vacation spot...

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Helpful?
Thank Dan M
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and score. It is a pride to read that you have enjoyed your stay among us and to know that despite of the short time you were here, you enjoyed our selection of food, our installations, our facilities and of course the service of our staff. We hope to see you anytime here...

Reviewed 1 week ago NEW

Just returned from another two weeks at the Cuatro Palmas,It has become our second home during the cold of February .The food and service was very good.They continue to improve this Hotel and kudos to Dave and all the people involved.

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Helpful?
2Thank Pat S
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and score. It is a pleasure to see how our guests becomes in part of our family and our hotel in your second house (winter house in Varadero) I can assure you that opinions like yours help us and motivate and carry on working with the same goal to guarantee the best and...

Toronto
Reviewed 1 week ago

It is a pleasure to return every time to this beautiful resort. Not only that it is well maintained in it's original classy style but the staff makes it feel like i am in my own place... And it is not due to tipping/ over- tipping... when more than 10 staff come to you just to say hello, welcome back...

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1Thank Obronio
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank ou very much for your comments and score. You know that here, you are at home and as you wrote we are happy to see you again and again, because for all of us, that means you feel good amonsg us and you feel part of our big family in Cuba. We look forward to seeing you soon among...

Reviewed 1 week ago via mobile

Enjoyed our stay@ Starfish Cuatro Palmas, Feb. 25th to Mar.12th. 2017, this was our 2nd time at this hotel, 1st 1993, the staff through out were great. The manager David always around. We were in the Colonial section, all was okay, starting to look like it needs a few reno's. Biggest thing is the shower door, if you don't put...

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Helpful?
3Thank Pat W
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments and score. It is a plesure to read that you have enjoyed your stay and as you have written we continue working to improve and to offer you a better and more updated facilities each time. I hope that we will see you a third time among us... and more. Meanwhile, receive...

Niagara Falls, Canada
Reviewed 1 week ago

March 2 - 9 was our second time to Cuatro Palmas in 3 months. Last time, we came home and rebooked the next day to come back the first week the hotel had availability. You can't beat the location and the layout of the resort. It's a smaller hotel, so everything is close together - the rooms, lobby, bars, buffet,...

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Thank Laura G
Saint John, Canada
Reviewed 1 week ago

We just returned from Starfish Cuatro Palmas. This was our second time here and are coming back April 8th. What an improvement since 2012. We swore we would never come back to this resort but when I read the reviews since it has been under new management we decided to give it another try. You cannot beat the location, right...

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4Thank bmerzetti1
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments. Let me tell you that we are aware of certain issues and needs that affect the service and consequently to our guests and because of that we always try to balance with other services. Nevertheless, we carry on imporving our facilities and services day by day in order to guarantee a nice...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination. ... more   less 

Additional Information about Starfish Cuatro Palmas

Address: Avenida 1ra entre 60 y 64, Varadero 42200, Cuba (Formerly Hotel Cuatro Palmas Varadero)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: €92 - €237 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Starfish Cuatro Palmas 4*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Cuatro Palmas Varadero Hotel Varadero
Mercure Varadero
Hotel Style:
#1 Best Value Hotel in Varadero
#6 On the Beach Hotel in Varadero
#7 Luxury Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Starfish Cuatro Palmas staff and other travellers.
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Questions? Get answers from Starfish Cuatro Palmas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view room was amazing but the bed was horrible. They did put some extra padding on it.”
 of 5 bubbles juliebU6310KS, 23 Mar 2017 | Read review
“cautro palmas ocean-view were quiet at night”
 of 5 bubbles GeorgeLinda1524, 18 Mar 2017 | Read review
“There are no elevators at this resort , for those that have mobility issues , consider ground level .”
 of 5 bubbles 34danm, 18 Mar 2017 | Read review
“I like busy life so for me rooms facing the street are OK -however if you don't like loud music, then avoid them.”
 of 5 bubbles Obronio, 14 Mar 2017 | Read review
“Take a room from main building. We were in bungalows in the other side of the street.”
 of 5 bubbles 513markom, 13 Mar 2017 | Read review
5 of 5