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Starfish Cuatro Palmas

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Starfish Cuatro Palmas
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1,114 Reviews from our TripAdvisor Community

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Showing 410: English reviews
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Calgary, Canada
Reviewed 2 days ago NEW

We stayed at this resort from Mar 12-20. Having never been to Cuba previously, this was an eye opening trip. We got to the resort (downtown Veradero) at 6:00 am and were previously checked into our room, so we were able to go to in directly. Which was great, because after a full day of travelling, all we wanted was...

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Thank JodieRJ
Newfoundland
Reviewed 3 days ago NEW

I just returned from a wonderful trip with a group of ladies at this great resort. Things were perfect from the front desk reception to the beautiful white beaches and everything in between. The rooms we had were comfortable and well maintained. The maids did a great job every day and always left lovely towel art on the bed. The...

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1Thank Happytraveler077
ROTHESAY
Reviewed 5 days ago NEW

Stayed in the Colonial section, room needed upgrading, quite a few bugs, beds comfy but pillows terrible, bring your own. Food was excellent the first day which was a Friday for Cuban Day, delicious BBQ 'd ribs but disappointed by the bland food the rest of the week. The 3 shows we saw were just ok, kind of the same...

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Thank mrsripple
Reviewed 1 week ago NEW

We stayed in this hotel from Mar 4-12. We were booked in for an ocean view room but did not have this the first night. I was not happy that we were not told this but found out when we arrived at the room. We were able to change rooms the next day. We met in the morning with our...

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2Thank Julie B
Estevan, Saskatchewan
Reviewed 1 week ago

Just returned from a week vacation at the Cuatro Palmas. Arrived very early on Sunday morning so check in was fast and efficient. Stayed in the eco rooms across the street and since so early no bell boys so took a little while to find room by ourselves on a not very well lite street. Room was basic but freshly...

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1Thank GoodbyeSnow
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments and score. We take note about some issues concerning to the Hotel services and facilities and be sure that we will be working on it as far as we are already improving some of them with actions taken recently as Smoke Free areas. We try to help everybody in order to guarantee...

Leamington
Reviewed 1 week ago via mobile

Every year we go to Cuba for a long awaited two week vacation. We enjoy Varadero and Quatro Palmas was our hotel of choice. Let me explain why, location, great beach, food and most importantly fantastic staff. Last year we couldn't get a room due to renovations across the street, this year we paid $500 extra to get the last...

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Helpful?
Thank Denisebain
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thanks for your comments. I deeply regret that we have not been able to help you with your issues in the room and I will take the necessary measures so that this does not happen again. I am aware of everything that remains to improve and that is why we continue working to offer modern and comfortable facilities that are...

Stony Mountain, Canada
Reviewed 1 week ago

Stayed Feb28-Mar7 Wedding with Family and Friends.. This resort was chosen for its prime location to beach and town, and its smaller size which gives more ambiance and personalized service. The attention and effort given to the special occasion was exceptional, and greatly appreciated. This resort has a manager who is 'hands on', and can be seen involved in all...

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Thank GeorgeLinda1524
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for all your comments and score. Thanks for your opinion about me and my team as reading them make us feel proud for the recognition of a well done job. We continue working to improve our facilities and so to guarantee the best stay in our resort to all our guests and friends. Looking forward to...

Hamilton, Canada
Reviewed 1 week ago

We went to this resort Feb 26- Mar 3 , short visit but well worth it . It's our second time in Cuba and this hotel was excellent , definitely worth considering while staying in Varadero. The food and selection was very good , staff were friendly and the rooms are comfortable. If you're looking for a sunny vacation spot...

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Helpful?
Thank Dan M
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and score. It is a pride to read that you have enjoyed your stay among us and to know that despite of the short time you were here, you enjoyed our selection of food, our installations, our facilities and of course the service of our staff. We hope to see you anytime here...

Reviewed 1 week ago

Just returned from another two weeks at the Cuatro Palmas,It has become our second home during the cold of February .The food and service was very good.They continue to improve this Hotel and kudos to Dave and all the people involved.

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2Thank Pat S
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank you very much for your comments and score. It is a pleasure to see how our guests becomes in part of our family and our hotel in your second house (winter house in Varadero) I can assure you that opinions like yours help us and motivate and carry on working with the same goal to guarantee the best and...

Toronto
Reviewed 2 weeks ago

It is a pleasure to return every time to this beautiful resort. Not only that it is well maintained in it's original classy style but the staff makes it feel like i am in my own place... And it is not due to tipping/ over- tipping... when more than 10 staff come to you just to say hello, welcome back...

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1Thank Obronio
gm_Starfish4Palmas, Director General at Starfish Cuatro Palmas, responded to this review

Thank ou very much for your comments and score. You know that here, you are at home and as you wrote we are happy to see you again and again, because for all of us, that means you feel good amonsg us and you feel part of our big family in Cuba. We look forward to seeing you soon among...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Starfish Cuatro Palmas is an all-inclusive retreat nestled along the sandy beachfront of Varadero, Cuba. Guests will immediately be drawn to the picturesque surroundings – patioed courtyard, red roofs and tropical gardens. Quality accommodations, great dining, daily activities, bar, pool, live music and evening shows fulfill the criteria for an unforgettable Caribbean vacation destination. ... more   less 

Additional Information about Starfish Cuatro Palmas

Address: Avenida 1ra entre 60 y 64, Varadero 42200, Cuba (Formerly Hotel Cuatro Palmas Varadero)
Region: Caribbean > Cuba > Matanzas Province > Varadero
Price Range: €87 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Starfish Cuatro Palmas 3.5*
Number of rooms: 160
Reservation Options:
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Also Known As:
Mercure Cuatro Palmas Varadero Hotel Varadero
Mercure Varadero
Hotel Style:
#1 Best Value Hotel in Varadero
#7 On the Beach Hotel in Varadero
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Questions & Answers

Here's what travellers have asked, with answers from Starfish Cuatro Palmas staff and other travellers.
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Questions? Get answers from Starfish Cuatro Palmas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend rooms on the 2nd floor rather than the 1st.”
 of 5 bubbles JodieRJ, 28 Mar 2017 | Read review
“Colonial, make sure your not road view”
 of 5 bubbles mrsripple, 25 Mar 2017 | Read review
“Ocean view room was amazing but the bed was horrible. They did put some extra padding on it.”
 of 5 bubbles juliebU6310KS, 23 Mar 2017 | Read review
“cautro palmas ocean-view were quiet at night”
 of 5 bubbles GeorgeLinda1524, 18 Mar 2017 | Read review
“There are no elevators at this resort , for those that have mobility issues , consider ground level .”
 of 5 bubbles 34danm, 18 Mar 2017 | Read review
5 of 5