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Traveller (203)
Room & Suite (56)
Dining (31)
Overview
  • Excellent14%
  • Very good34%
  • Average31%
  • Poor14%
  • Terrible7%
Travellers talk about
“nice balcony”(2 reviews)
“three star”(2 reviews)
AMENITIES
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star accommodation
All hotel details
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Reviews (151)
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8
21
17
5
4
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LanguageEnglish
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8
21
17
5
4
Show reviews that mention
All reviewsincluded breakfastnice balconythree starcuban hotelsporkcuc
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1 - 5 of 55 reviews
Reviewed 23 March 2018

The hotel is a great location, it is on a hill and if you like to hike and do a lot of walking this is a great location. We had good and bad experience. The good experience is that we had a good room at...More

Thank AaronTom
Response from Susana5588, General Manager at Hotel VersallesResponded 26 March 2018

Dear Guest: It is a great joy for us to receive your review.Fortunately, the problem with solar panels have been sold, so there is hot water for everyone now.We will congratulate Kikito for his efficiency and tell him about your kind words about him.We are...More

Reviewed 4 February 2018 via mobile

This is probably the best bang for your buck in the area. The location is very close to the city center and many attractions. For friends, the double bed accommodation is perfect. I had no idea 2 meals were included with my hotel stay, an...More

1  Thank Monique W
Response from Susana5588, General Manager at Hotel VersallesResponded 9 February 2018

Dear client: It is truly an honor for us that you praise our services and the staff in this review, since our common goal here is to satisfy the clients. We will read this review to all workers you have mentioned in order to reward...More

Reviewed 9 December 2017

Well, I have to say that the staff at this Hotel are very good and can speak some english which is fantastic when you have a problem!! I made the mistake of walking out on to my Cabana balcony without my room card in my...More

2  Thank corman_11
Response from Susana5588, Director General at Hotel VersallesResponded 8 January 2018

Dear client: To read such a good opinion about our hotel written by you is a graet joy for us. The way you write about the staff is nothing but truly rewarding.Every service area and worker you have mentioned will be congratulated for their efficiency...More

Reviewed 27 June 2017

Versalles, Santiago de Cuba.. Hum very very interested..why...because you are in Oriente south east of Cuba all of the view going to have mountain, beaches and Rivers... Oriente in general people are more friendly , they just want you be happy, they love help in...More

1  Thank TurismTravel
Response from Susana5588, Director General at Hotel VersallesResponded 15 July 2017

Dear guest: It is a pleasure to receive a review of our hotel.It seems liked you really liked the eastern part of the country since you have just named what make us stand out: landscape and people´s charisma. It is satisfactory to know you really...More

Reviewed 16 March 2017

Was back in Santiago and a day stay at Versalles. The property is kept in good condition, pool is nice as always, remember this area had been badly effected by Sandy and some of the nature took a hit and now very dry and parched....More

3  Thank pablo685
Response from Susana5588, Director General at Hotel VersallesResponded 15 April 2017

Dear guests: Thank you very much for writing such a beautiful review of our hotel.It is wonderful how you praise our staff. Have no doubts we will transmit them your kind words.It wil be a plaesure to have you here once more.

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Room Service
Dry Cleaning
Laundry Service
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Details
Price range
US$53 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$53 - US$101 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (203)
Room & Suite (56)
Dining (31)
Pool & Beach (31)
Family and Play Areas (13)
Questions & Answers
Ask a question
andrewturk1970
9 April 2017|
Answer
Response from Susana5588 | Property representative |
Hello sir. We do not rent scooter at the hotel but you can do it through a rent office in the city.
0
Votes
Google Translation
WANDERLUSTFULLY
17 November 2016|
Answer
Response from Colette Z | Reviewed this property |
Hi Thank you for your message, but you have sent it to the wrong person we never met. I hope that your message finds the right person. Kind regards C
0
Votes
Room Tips
"Request a cabana near the pool area!!"
Read review
"Get one of those second floor rooms facing north if possible for a great view of the city."
Read review
"Romms with balconies are a bonus for a quiet drink before bed."
Read review
"Need a central A/C for the noise and rebuild the bathroom for best comfort."
Read review
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