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The hotel is a great location, it is on a hill and if you like to hike and do a lot of walking this is a great location. We had good and bad experience. The good experience is that we had a good room at...More
Response from Susana5588, General Manager at Hotel VersallesResponded 26 March 2018
It is a great joy for us to receive your review.Fortunately, the problem with solar panels have been sold, so there is hot water for everyone now.We will congratulate Kikito for his efficiency and tell him about your kind words about him.We are...More
This is probably the best bang for your buck in the area. The location is very close to the city center and many attractions. For friends, the double bed accommodation is perfect. I had no idea 2 meals were included with my hotel stay, an...More
1 Thank Monique W
Response from Susana5588, General Manager at Hotel VersallesResponded 9 February 2018
It is truly an honor for us that you praise our services and the staff in this review, since our common goal here is to satisfy the clients. We will read this review to all workers you have mentioned in order to reward...More
Well, I have to say that the staff at this Hotel are very good and can speak some english which is fantastic when you have a problem!! I made the mistake of walking out on to my Cabana balcony without my room card in my...More
2 Thank corman_11
Response from Susana5588, Director General at Hotel VersallesResponded 8 January 2018
To read such a good opinion about our hotel written by you is a graet joy for us. The way you write about the staff is nothing but truly rewarding.Every service area and worker you have mentioned will be congratulated for their efficiency...More
Versalles, Santiago de Cuba..
Hum very very interested..why...because you are in Oriente south east of Cuba
all of the view going to have mountain, beaches and Rivers...
Oriente in general people are more friendly , they just want you be happy, they love help in...More
1 Thank TurismTravel
Response from Susana5588, Director General at Hotel VersallesResponded 15 July 2017
It is a pleasure to receive a review of our hotel.It seems liked you really liked the eastern part of the country since you have just named what make us stand out: landscape and people´s charisma. It is satisfactory to know you really...More
Was back in Santiago and a day stay at Versalles. The property is kept in good condition, pool is nice as always, remember this area had been badly effected by Sandy and some of the nature took a hit and now very dry and parched....More
3 Thank pablo685
Response from Susana5588, Director General at Hotel VersallesResponded 15 April 2017
Thank you very much for writing such a beautiful review of our hotel.It is wonderful how you praise our staff. Have no doubts we will transmit them your kind words.It wil be a plaesure to have you here once more.