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Roy's Terrace Inn

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394 Reviews from our TripAdvisor Community

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Showing 218: English reviews
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Reviewed 1 week ago

No matter how seasoned a traveller you are, you can't find too many places like Roy's, and I mean that both literally and figuratively. Comfortable, clean, within easy walking of lots to see and do. No matter if you're there for a day, a week or come back through on your way home, the friendly people at Roy's will take...

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Thank John M
Reviewed 1 week ago

Roy's terrace inn was our first casa particular in our cuba travel and afterwards the expectations were very high. The rooms clean with a bathroom including hot water and a hair-dryer. The atmosphere by itself is very cozy and the owner Ruben and his helpers provided us with everything we needed and helped us out in different cases during our...

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Thank Shua R
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Shua R, We wanted to start by saying a huge thank you for taking part of your valuable time to dedicate to writing such a wonderful review portraying what your experience at Roy's Terrace Inn was like. We cannot thank you enough for sharing your fair vision of our casa with the the Tripadvisor community. We truly hope that...

Reviewed 1 week ago

Having only 3 days in Santiago, Roy's was the only place we chose to patronize twice! The food was abundant, of good quality and taste. The cocktails were perfect, the bartender friendly and professional. Best of all is the ambience. An Eden of plants and flowers on the third floor, with small softly-lit tables, Roy's is a peaceful respite from...

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Thank Linda H
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Linda H, Everyone at Roy's Terrace Inn hugely appreciates the amazing review you have written about your experience at our casa. That Eden of plants you mention is very difficult to keep, it takes a lot of work and energy, but we get rewarded every time our guests and customers like and enjoy our little, leaf-draped and charming terrace....

Sun Valley, Idaho
Reviewed 2 weeks ago

Roy's does it all right, probably because Roy himself is heavily involved with the operation and combines efficiency with Cuban hospitality. Clean, well, furnished, quiet, friendly...I mean, it doesn't get much better, right? Wrong! There is good English spoken which helps at times; the restaurant upstairs terrace is fine; the location is convenient; and Roy goes the extra distance to...

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Thank Probityman
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Probityman, First of all, we all wish to thank you for your wonderful review on our casa! We also appreciate that you have taken some of your valuable time to write about your experience at our place and share it with the rest of the travelers community on Tripadvisor. What to say but a huge THANK YOU for giving...

Nova Scotia, Canada
Reviewed 3 weeks ago

I loved the room and our shared Terrace painted on all sides by Roy's Dad. it's s masterpiece! By a very talented man. the restaurant upstairs where we were served breakfast everyday was also well planned with all Roy's and Diego's garden collections and plants. these guys are very artistic too. we were greeted each day after a hot walk...

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Thank 940laurana
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dearest Laurana and Ray, Thank you ever so much for sharing your experience at our casa with the Tripadvisor community! It is with great pleasure that we have read your amazing comment about your time in our casa and our city. You have been such wonderful guests! A graceful lady and a gentleman! We are already missing you and wish...

Providence, Rhode Island
Reviewed 3 weeks ago

We've traveled all over the world; flash packing to organized tours, Southeast Asia to Africa and Europe and Roy's is probably the best place I've ever stayed including most places I've been to in the developed world (and including the Melia in Havana). Roy and his staff were attentive in every detail and more importantly wanted feedback so they could...

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1Thank Kmbschneider0801
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Kmbschneider0801, Guests like you are unforgettable! It is with an immense pleasure that we have read your great review about Roy's Terrace Inn. We remember you fondly, a really nice American couple that not only honored our premises with their presence, but also gave us timely and valuable feedback. We cannot thank you enough for having chosen us in...

PA
Reviewed 3 weeks ago

Roy's is just a short walk from the center of the city and presented my partner and myself with the best meals we had during our trip around the eastern part of Cuba. We managed to dine on the rooftop, flower filled terrace three times and found it a wonderful respite from the business of the city streets. The food...

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1Thank RudyPa
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear RudyPa, We are certainly delighted to learn that your visit to Roy's Terrace Inn was indeed a very pleasant one! Thank you for sharing that with all the other travelers seeking advice on this travel site. It is really important for us that word of our little place be spread, as Cuba presents many limitations as for international exposure,...

Larisa, Greece
Reviewed 14 February 2017 via mobile

At Roy's Terrace Inn we've had a delicious dinner! Everything was freshly made and in fact we saw the chef preparing everything from scratch as we arrived before the restaurant opens! Really tasty food for a very good price, friendly and always smiley staff in an excellent environment! 5 stars is the less we can give you! We'll be back...

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Thank Vanna_par
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Vanna_par, Thank you ever so much for taking the time to write such a lovely review and share it with the valuable TA community, we truly appreciate it! Please do come back to enjoy our facilities again in a not too distant future,you know where we are. Lots of love from sunny Santiago de Cuba!!!!! The Roy's Terrace Inn...

Istanbul
Reviewed 12 February 2017

We found this recommended in Rough Guide and were not disappointed. We had a lovely meal that was a welcome relief from most of the Cuban food we had been eating. We went to find the location and were glad did we did because they wanted to know what we were going to eat at least an hour before we...

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Thank Ray B
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear Ray, Your lovely review is a Ray of sunshine!!!, so thank you ever so much!!! We are so glad our recommendation on the Rough Guide brought you to our door step, but we are even more glad that you did not leave disappointed. Great news you enjoyed our food and service so very much. Muchas gracias amigos!!!!!!!!!!!!!!!!!! Warmest regards...

Reviewed 29 January 2017 via mobile

Our stay at Roy's Terrace Inn had been long expected since we booked our room 2 months in advance, as it is very popular, hence, their demand is pretty high. We have but praising words for this casa, the service and the staff. The Cuban ladies have been so attentive and accommodating to us. A huge plus is their home-cooking,...

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Thank geoschlachter
RoyPerez, Owner at Roy's Terrace Inn, responded to this review

Dear geoslachter, We wanted to start this by thanking you for the lovely pictures of our casa you have shared with the TA community and with us, we love them all and think it is through the eyes of such a sensitive person as you are that our little charming terrace looks even nicer. We appreciate as well your praising...

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
Services
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
At Roy's Terrace Inn you can book any of our four comfortable and nicely decorated rooms. You can also relax, read, have a delicious Cuban coffee, a drink or socialize at our two terraces as they are a convergence point for travelers of all nationalities. Both terraces are entirely decorated with beautiful exotic plants making you feel sort of in a rain forest right in the heart of the city. You can enjoy our tasty Cuban traditional cuisine, the view, the morning and evening breeze and the peace and quiet. Our house is conveniently located in the heart of Santiago de Cuba city center, at only 4 min walk from main square Parque Cespedes, two banks, ATM's, the Cathedral, restaurants, bars, night clubs, art galleries, museums and local bus stops. Also within easy walking distance are shops, markets and other city's landmarks. We will make sure that your stay at our "casa" will be a memorable one. We are pleased to make you feel at home. ... more   less 

Additional Information about Roy's Terrace Inn

Address: Santa Rita 177, Santiago de Cuba 90100, Cuba (Formerly Hostal Martin y Gisel)
Region: Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Price Range: €41 - €56 (Based on Average Rates for a Standard Room)
Number of rooms: 4
Also Known As:
Roy's Terrace Inn Santiago De Cuba
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Questions & Answers

Here's what travellers have asked, with answers from Roy's Terrace Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2 rooms upstairs are best.”
 of 5 bubbles johnmJ8535DQ, 15 Mar 2017 | Read review
“We did not stay here, but only came for dinner”
 of 5 bubbles RudyPa, 27 Feb 2017 | Read review
“must try dinner!”
 of 5 bubbles Venustam, 23 Jan 2017 | Read review
“Avoid the downstairs room by the kitchen.”
 of 5 bubbles IanR687, 23 Jan 2017 | Read review
“The rooms and the casa are extremely clean.”
 of 5 bubbles diwanderer, 8 Jun 2016 | Read review
5 of 5