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Iberostar Casa Granda

Traveller (509)
Room & Suite (175)
Dining (86)
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Heredia No. 201 entre San Pedro y San Felix, Santiago de Cuba 90200 Cuba See on map
Public Wifi
Breakfast included
Air Conditioning
Non-Smoking Rooms
Room Service
3.5 Star accommodation
30 Sep1 Oct
1 room, 2 adults, 0 children
Standard Room
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Reviews (531)
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All reviewsparque cespedesroof terracerooftop bar and restaurantcover chargepeople watchtown squareexcellent locationwalking distancefirst floorhotel is situatedtop floorpizzaroom was largecathedralmojitocasalocals
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1 - 5 of 228 reviews
Reviewed 4 days ago via mobile

Had pre dinner drinks here a couple of evenings and was treated with a street magician one time.... he was very good indeed.... he took my watch ... got it back 😁😁 Drinks are good and prices pretty good also. Great views at sunset.More

Thank crash4mark
Response from IberostarHoteles, Quality Manager at Iberostar Casa GrandaResponded 3 days ago

Dear guest, Thank you for sharing your wonderful impressions of our bar at our hotel. Our daily efforts are to guarantee our guests can experience the highest levels attention and comfort, particularly pleasant atmosphere. Again we thank you for sharing this positive opinion and we...More

Reviewed 22 July 2018

A bit of the old World Cuba with GREAT internet (a rarity!). The terrace is a wonderful place to sit and watch the goings on in Santiago. We went here repeatedly and in spite of this, the restaurant staff never warmed up - the one...More

Thank Will G
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded 26 July 2018

Dear guest: We appreciate the time you gave us to leave your comments on this website. We are pleased that the hotel was to your liking, as well as the cleanliness, the quality price, and the location. We take note of the aspect in which...More

Reviewed 9 July 2018

I only experienced restaurant in this hotel and unfortunately the food wasn't good at all. Got a chicken with ham and cheese and the chicken was burnt a lot and hard. Felt like they burnt it a day or more ago and just heated it...More

Thank IvanaM2363
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded 10 July 2018

Dear customer: First of all we appreciate the time you have devoted us to leave us your comments on this website. We have carefully read each of the aspects addressed in your opinion, especially those that were not completely to your liking, by letting our...More

Reviewed 17 June 2018

I was roomed on the third floor in a standard room with a view on the famous Parque Cespedes. The airconditioning can work silently to allow for a great sleep in the rather hot and humid climate of Santiago. Large enough to accommodate two double...More

2  Thank vnazaire
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded 2 July 2018

Dear guest: We thank on behalf of the management and team of collaborators of the Iberostar Casa Granda, the time that you dedicated to us to write your comments on this important website. Your opinion helps us to let other customers know about our services....More

Reviewed 3 June 2018

Firstly, we didn't stay here, we used casas, but we did head here for New Year's Eve celebrations. The bar downstairs in the hotel is great and the location can't be beaten, right in the heart of Santiago de Cuba. A few nights late, we...More

Thank TheLush101
Response from Hotel Casa Gran... S, Director de Relaciones Públicas at Iberostar Casa GrandaResponded 13 June 2018

Dear Customer: First of all, we thank you for the time you have devoted to leave your comments on this website, about the hotel and the services we provide. It is very important for us to know your opinion in order to continue perfecting and...More

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Constructed in a building that dates back to 1914, this beautiful colonial hotel in the historical centre of Santiago de Cuba has comfortable rooms, personalised service, a fitness centre, live music, ...More massage service and body treatments. It also has a culinary offer with 3 special places: Roof Garden Restaurant, La Terraza Snack Bar and International Restaurant. This hotel is ideal to explore Santiago de Cuba because of its strategic location in the historical centre right next to Cespedes Park, Heredia street and the Velazquez Balcony. This country with lots of history awaits, and it offers you a unique holiday! Less
Hotel class
Hotel Amenities
Room Service
Breakfast included
Air Conditioning
Breakfast Available
Laundry Service
Meeting Rooms
Multilingual Staff
Free Internet
Free Parking
Fitness Centre with Gym / Workout Room
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Hotel class
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Number of rooms
Price range
US$88 - US$188 (Based on Average Rates for a Standard Room)
Also Known As
Casa Granda Hotel Santiago De Cuba
Casa Granda Santiago De Cuba
Iberostar Casa Granda Santiago De Cuba
Caribbean > Cuba > Santiago de Cuba Province > Santiago de Cuba
Traveller (509)
Room & Suite (175)
Dining (86)
Family and Play Areas (8)
Amenities (3)
Business Centre & Event Rooms (2)
Nearby HotelsSee all 338 hotels in Cuba
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Hotel Rex
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Nearby RestaurantsSee all 1,904 restaurants in Cuba
St. Pauli
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.69 km away
Restaurante Aurora
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Restaurante Primos Twice
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Thoms Yadira Restaurant
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Nearby AttractionsSee all 1,081 attractions in Cuba
Diego Velazquez Museum
260 reviews
.02 km away
Cathedral of Our Lady of the Assumption
237 reviews
.11 km away
Cespedes Park
447 reviews
.01 km away
Moncada Barracks
414 reviews
1.18 km away
Questions & Answers
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4 April 2018|
AnswerShow all 3 answers
Response from Hotel Casa Gran... S | Property representative |
Estimado Sr, el precio que ud. paga, escoge si incluye el desayuno, la cena, el almuerzo o alguno de estos dos últimos. En los desayunos incluimos frutas, vegetales, cereales, leche, café, yogurt, dulce, elaboraciones... More
Google Translation
30 March 2018|
Response from Hotel Casa Gran... S | Property representative |
Dear Customer: All our rooms contain a minibar that includes consumed beverages are paid at the end of your stay. All hotel rooms are non-smoking. Same as things in the hotels that make the Iberostar Santiago Complex. We... More
Google Translation
Room Tips
"Ask for a room overlooking the plaza"
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"Wasn't accommodated there - really experienced only the restaurant, as was stuck in there during hurricane"
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"Ask for a view on the Parque Cespedes !"
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"Rooms facing the square are the best"
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