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24/12/2017 25/12/2017
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    IBEROSTAR Casa Granda

    Heredia No. 201 | entre San Pedro y San Felix, Santiago de Cuba 90200, Cuba
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    24/12/2017 25/12/2017
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    Traveller (463)
    Room & Suite (130)
    Dining (67)
    • Excellent13%
    • Very good44%
    • Average26%
    • Poor9%
    • Terrible8%
    Travellers talk about
    “parque cespedes” (20 reviews)
    “graham greene” (6 reviews)
    “roof terrace” (18 reviews)
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Rooftop Bar
    Accessible rooms
    Meeting Rooms
    Laundry Service
    Rooftop Terrace
    4.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (488)
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    1 - 5 of 210 reviews

    Reviewed 7 November 2017

    We stopped here for a drink and snack in the shade. The temperature that day was a modest 37 Celsius! The restaurant looks out over the park and is a marvelous place for a rest and to people-watch. Service was good. Thoroughly enjoyable.More

    Thank Tenorman41
    Response from Hotel Casa Gran... S, Director General at IBEROSTAR Casa GrandaResponded 5 days ago

    Dear Tenorman41: Thank you for dedicating your time, and commenting on our Snack-Bar Las Terrazas, it is gratifying for our work to receive your comments, that helps us to maintain and be better every day in what we do, and that every client like you,...More

    Reviewed 9 August 2017

    mostly in Cuba, stay in Casas. The hotels are badly run, inefficient and expensive. However, the Casa Grande was wonderful. It is noisy at the top as there is live music every night on the roof terrace. This is a treat but if you need...More

    4  Thank Lindanaylor
    Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 16 August 2017

    Dear Lindanaylor It has been an honor for our collective to be a beautiful memory of your stay in our island. We thank you for the kindness of letting everyone know your happy experience with us and we hope that you will choose us again...More

    Reviewed 5 August 2017

    The menu was extensive, the staff helpful and service was timely. All the dishes were well presented and tasty. There is a resident magician - an interesting change from loud music. The dining room is on an open terrace overlooking Parque Cespedes.More

    3  Thank Margaret W
    Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 7 August 2017

    Dear Mrs. Margaret W Thank you so much for taking time to recommend our services on Tripadvisor. We are glad to know that among us managed to relax and enjoy the facility as well as the kindness and good treatment that characterizes our staff. The...More

    Reviewed 2 August 2017

    The location is prime ... the hotel is large check in is a breeze. Amazing rooftop ( this is the best part of the hotel). The AC units need to be fixed as we had to switch rooms and so did my parents. In the...More

    2  Thank a_calderin01
    Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 7 August 2017

    Dear Mr. a_calderin01 First of all thank you very much for your comments. We are very sorry that your experience in our installation has been plagued by the details that you mentioned. Related to the rooms are already working on them, to give you better...More

    Reviewed 20 July 2017 via mobile

    From the heat in the moist and busy atmosphere of Santiago de Cuba. Big terrace, great view and nice cocktails are a good way to close your day. Bit expensive as you have to spent 3CUC per personal n and wine is 5CUC. Top price...More

    3  Thank kuisch
    Response from Gerente G, Director General at IBEROSTAR Casa GrandaResponded 7 August 2017

    It has filled us with joy your review. Thank you for your praise and recommendation to anyone who decides to visit Santiago especially the center of our beautiful city: a city full of traditions and history. Our staff lives up to the hospitality that characterizes...More

    Melia Santiago de Cuba
    1,326 reviews
    #1 of 12 hotels in Santiago de Cuba
    2 km
    San Basilio Hotel
    165 reviews
    #3 of 12 hotels in Santiago de Cuba
    0.2 km
    IBEROSTAR San Felix
    23 reviews
    #6 of 12 hotels in Santiago de Cuba
    2.5 km
    Hotel Versalles
    139 reviews
    #4 of 12 hotels in Santiago de Cuba
    2.9 km
    • Top amenities
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Hotel Amenities
    • Laundry Service
    • Concierge
    • Room Service
    • Meeting Rooms
    • Banquet Room
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Price range
    • US$96 - US$191 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 58
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA and Evoline ltd so you can book your IBEROSTAR Casa Granda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Santiago de Cuba Province >
    • Santiago de Cuba
    • Also Known As
    • Casa Granda Hotel Santiago De Cuba ,
    • Casa Granda Santiago De Cuba ,
    • IBEROSTAR Casa Granda Santiago De Cuba
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    Traveller (463)
    Room & Suite (130)
    Dining (67)
    Hotel & Grounds (347)
    Bathroom (24)
    Family and Play Areas (12)
    Business Centre & Event Rooms (3)
    Nearby HotelsSee all 321 hotels in Cuba
    Hotel Versalles
    139 reviews
    2.93 km away
    San Basilio Hotel
    165 reviews
    .21 km away
    Melia Santiago de Cuba
    1,326 reviews
    2.03 km away
    IBEROSTAR San Felix
    23 reviews
    2.48 km away
    Nearby Restaurants
    St. Pauli
    175 reviews
    .69 km away
    Restaurante Primos Twice
    89 reviews
    .61 km away
    Restaurante Aurora
    128 reviews
    .56 km away
    Thoms Yadira Restaurant
    25 reviews
    .06 km away
    Nearby Attractions
    Cespedes Park
    377 reviews
    .01 km away
    Cathedral of Our Lady of the Assumption
    210 reviews
    .02 km away
    Moncada Barracks
    378 reviews
    1.18 km away
    Bahia de Naranjo Nature Park
    274 reviews
    1.43 km away
    Ask a question
    Questions & Answers
    17 June 2017|
    AnswerShow all 3 answers
    Response from Hotel Casa Gran... S | Property representative |
    Hello Sir, Your can contact our bookings department at this adress reserva@casagran.cubanacan.tur.cu, they can help you with availability and rates, Thank you for your interest in our hotel!
    11 November 2016|
    AnswerShow all 4 answers
    Response from Hotel Casa Gran... S | Property representative |
    Yes you can
    Google Translation
    Room Tips
    "not near the top if you want to sleep. Great views out the front of the square but obviously noisier too"
    Read review
    "Ask for a room overlooking the town square."
    Read review
    "no advice for the rooms, but the rooftop patio is fantastic."
    Read review
    "Ask for a room overlooking the town square. Wonderful views and very atmospheric"
    Read review
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